logo

Eastbay
Questions & Answers

109 reviews

Here’s what buyers have asked with answers from Eastbay staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

Are all shoes authentic?

Question:

Is Eastbay Legit?

Answer:
I don't think it is I'm No authority but other Nike apparel that I purchased from a Nike outlet store is more durable and doesn't have the flaws like the graphic completely peeling away after one wash like the Nike T-shirt I got from East Bay I believe there's a lot of imitation Nike sneakers and apparel floating around I once bought a pair of Nikes from eBay and the exact same model of Nikes through the Nike app actually arrived around the same time and I could tell the ones I got from eBay were knockoffs immediately
By Christopher L., over a year old
See another answer (1)
Question:

Hello! How long will it take to ship air jordan item to Hong Kong?

Question:

I completed my transaction but never got the verification code and I exited the page accidentally. The money has been deducted from my bank account. I'm not sure if my order is on its way because my email 'isn't registered.' Has anyone else had a similar experience or know what to do?

Question:

How long is shipping to Austrlia. It's been 11 days still no arrival

Question:

Hey i've seen lots of bad reviews and lots of complaints that y'all don't ship on time and it takes lots more time than it says on the checkout like 5-7 or 3-4 days. It this true?

Answer:
If u live in America it says that. I live in Australia and it says 5-10 days, it's been 11 days and I need these shoes soon
By John S., over a year old
See another answer (1)
Question:

I am so sick of shopping at Zappos due to their numerous problems. I have wide feet and I often don't know if the shoe is going to fit me so I need an easy exchange program. Not where they deny the return in order for them to make extra money. Does this company really allow exchanges or returns?

Question:

I pay all the items at the eastbay including the shipment, why that the ups call me and they said that im going to pay for another $55 dollars when it convert to philippine peso it is almost 3,000, what a hect, i've been ship 2x at the footlocker and i dont have any problems regarding the delivery, what is this all about.

Have a question?
Ask to get answers from the Eastbay staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?
Eastbay FAQ | SmartCustomer