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MetroMile
Questions & Answers

109 reviews

Here’s what buyers have asked with answers from MetroMile staff and previous consumers.

5
questions answered
0%
answered within 1 day
Question:

I want to know if its worth getting

Answer:
If you pretty much never (and I mean almost never) drive your car, it's worth. If you actually need your car more than once/wk, don't bother.
By Olivia B., over a year old
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Question:

due to outrageously raising my rate how do I cancel you out

Question:

when i will get my refund i returned the device

Question:

yes i past customer

Question:

I signed up with metro mile a couple of months ago. I enjoy their rates . will my rate increase after 6 months and why?

Question:

Is there a age limit? I am 79.. Can I make my monthly payment by check?

Answer:
No, they link it to a credit card.
By Olivia B., over a year old
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Question:

Are you an ADMITTED company instate of Washington and can you have your car repaired at business of your choice ?

Question:

are the staff trained to not pick up the phone and wait until the customer requests a callback?

Answer:
Certainly seems that way!
By Olivia B., over a year old
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Question:

Hello, I am shopping for an insurance company for my daughters car. She has a 2008 Hyundai Tucson. What would it cost for PL, PD, Collision, Uninsured driver protection, and towing service?

Answer:
Metromile is for low mileage customers; check the department of insurance for a list of carriers and average premiums based on demographics.
By Tre N., over a year old
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Question:

can I see a printed/PDF version of your policy so I can better understand what is covered, included and excluded?

Answer:
You make those decisions when you shop around; other people's insurance would not apply to you.
By Tre N., over a year old
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MetroMile FAQ | SmartCustomer