Pocket Option
Questions & Answers
Here’s what buyers have asked with answers from Pocket Option staff and previous consumers.
30
questions answered
0%
answered within 1 day
Answer:
Hi Alex! Thanks for your message. We're glad to hear you've enjoyed trading with us for years, and we truly appreciate your loyalty! It's great to hear our platform continues to meet your needs with its advantages. We'll keep improving to serve you better! Happy trading!
Hello Seyed! Thank you for taking the time to leave a message. We are always grateful for feedback from our clients. We noticed that your review appears identical to one posted by another user. We wanted to check if this was intentional or if there was perhaps a technical error during submission. We value each client's unique experience and are keen to hear yours. If you have specific feedback you intended to share, please contact our support team directly through a support request on our platform or by emailing us at [email protected].
By Admin P., over a year old
Answer:
Ronaldo, good question honestly... so if I were writing a review of the app myself, here's what I'd highlight. First, the interface — it's clean and pretty intuitive, even if you're not super experienced. You don't feel lost navigating around, which is a big deal. Then there's the variety of assets, like you've got forex majors, crypto, commodities... decent range to work with depending on what your strategy is. The quick trading mode is also a plus for people who prefer shorter timeframes and faster outcomes rather than sitting on a position for days. The deposit and withdrawal process has been smooth for me, too, especially with crypto, with a fast turnaround. And the demo account is something I'd definitely mention, great for testing strategies without risking real funds. Not many platforms give you that kind of freedom on a demo account. Overall, the app does what it needs to do without being overcomplicated, and that for me is already worth mentioning in any review...
By Admin P., 6 days ago
Answer:
Cool question. I think everyone will have their own scale, but for me, its a 7 or 8 out of 10. The 2 scores I deducted because I don't exactly know the owners. But I also didn't research about them, so maybe I should? The rest is very solid to me, every withdrawal I made was processed in 10-20 minutes at most, so i'm more confident in them now.
By Zheng X., 3 weeks ago
Answer:
Honestly emilio, it really depends on the person and what they already have set up. Like if you already have a crypto wallet going, I'd just go with crypto — it's widely used, fast, and pretty reliable in my experience. That's what I personally lean towards. But if crypto isn't your thing or you don't have a wallet, there are other options available depending on where you're based. Just check what's available for your country and go from there, not every method is accessible everywhere...
By Admin P., 6 days ago
Answer:
Hmm... I think all are secure, it boils down to the speed more...
I prefer crypto backed methods - fast. Secure, reliable...
By Manuel P., 2 months ago
Answer:
Well, to comply with standard AML polciies, you need to use the same method that you used for depositiing, as far as I know, all brokers follow that policy, at least legit ones, and Pocket Option is one of them...
There are severeal methods for fund processing, you can choose whatever u like later. If u r doing for the very first time, then check availability of options based on your country of residency.
By Jun H., 3 months ago
Answer:
IF it was the first option, then now everybody would have known that its a fraud and it wouldnt have survived for 9 years, almost a decade while being scam with proof? That doent exist, this is why its almost all user frustration. Especially when ti comes to quick trading, people thin kthey would just wing it, without having any experience in the field, and they get upset when they lose the trades, like what did you think was going to happen? Thats why risking low, analything your trades and learning all the time gets you consitent - only over time. Not overnight.
By Khalifa A., 4 months ago
Question:
How does QT mode even work?
Answer:
This is a time limit trading mode, you guess whether the current price will be above or below the price of your ending period. You can choose from a couple of seconds, to 1 min, 2 min, 5 min, or even hours, whatever fits you best. At the beginning you invest in a position with a certain amount you are comfortable with, let’s say $10 and you trade 1 min on EURUSD. Then wait for that 1 min to pass. If your guess was correct you won the trade, and here you have 92% payout rate, which means they transfer to your trading account $19,2 - $10 they return your investment, and additional $9.2 for the right guess. If you lose, you lose the initial $10 investment.
By Asael N., 5 months ago
Answer:
It depends, I prefer both 5-min and 15-time frame...
However, with 5-time frame you might get lots of noise, so it is all skill here.
WIth 15-time frame noise is more or less cancelled. And btw, when I use 15-time frame I look for support levels, and that you cant dinf just wuth 15-time frame, just zomm out to even 4H frame...
Also, you need to look for strong patterns, if you have support where pivot points are too much dispersed, then, it will be hard to decide where to put SL... you need as tightly condensed pivots as possible, set at a resonable distance apart, idk, several bars for sure or canldes (depends what u use)...
By Alejandro T., 5 months ago
Question:
What's the best use for the bonuses?
Answer:
Hi Salvador!
Thank you for your excellent question about making the most of trading bonuses! This is a topic many traders consider, and we're happy to share some guidance.
The best use of bonuses ultimately depends on your individual trading style and goals, but generally, they serve as valuable tools to enhance your trading experience. Bonuses effectively provide you with additional capital to work with, allowing you to explore new strategies or diversify across different assets. Many traders find this particularly helpful when they want to test unfamiliar approaches or gain confidence in a new market without risking their own capital.
It's also worth considering that bonuses can serve as a psychological buffer, giving you more flexibility to trade while maintaining peace of mind about your core funds. However, we always recommend carefully reading the specific terms and conditions attached to each bonus, as they may include trading volume requirements or other conditions that affect when and how bonus funds and any generated profits can be withdrawn.
If you have questions about a particular bonus offer you're considering, our support team is always available to provide clarification and help you make an informed decision through support requests on our platform or at [email protected]. We hope this enables you to trade with greater confidence and success!
By Admin P., 4 months ago
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