UPDATE: Although I couldn't get this totally resolved Currys have been in contact and I've received a £20 payment from them as a goodwill gesture which was appreciated._________________________________________________________________________________
I was attempting to make a purchase online with one of their sales team using an e-gift card. During the purchase there was a network issue on their side so the transaction didn't complete. Unfortunately the e-gift card money had already been taken from my gift card and they were unable to refund it there and then. The sales person requested I wait 24 hours and it should automatically be refunded. I was still chasing this a week later. Every number I called I was told ' sorry we don't deal with this issue. Call this number.' only to be given one of the numbers I had already tried. Eventually my card was refunded a week later but when I went back to the item it had jumped up in price by £100. As the initial fault was with Currys which stopped my original purchase I called them again... and the saga continued. Not our problem. Try this number. The e-gift card can only be used at Currys so I will have to use it there... but after that I have absolutely no intentions of going anywhere near a Currys/PC world shop/web page again.
I did contact *******@curry.co.uk to see if this could be resolved before I posted this review but I didn't receive a reply.