5 reviews for DSW are not recommended
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New York
1 review
1 helpful vote
DSW Shoes are magnificent!
July 13, 2018

My TG purple shoes are eye catching! Everyone compliments me at work and I give DSW all the credit!

Date of experience: July 12, 2018
Michigan
1 review
1 helpful vote
Ignorance is the fault of the consumer
June 10, 2017

I've read so many awful reviews on many sites from customers about multiple locations and experiences with this company. The most complaints originated around the same issues repeatedly. Unfortunately, 98% of everyones poor experiences and reasonings for any negative reviews were/are a result of their own ignorance AND/ OR negligence to read fine print/terms and conditions, or just have any basis of common sense in their ant-sized "brains". Or the multiple complaints of those who claim to not be able to 'redeem their free item(tote, wristlet, unicorn. WHATEVER)' because of their own sheer laziness to redeem the coupon offer as soon as possible(ASAP. While supplies last is common sense). Every location/store is not an unlimited warehouse stocked to the ceiling with a supply of free giveaways offers. They are not shipped 500 cases of totes to every location so that there are more totes than shoes. Its a coupon sent to rewards members as a REWARD FOR BEING A VALUED MEMBER. SUPPLIES LIMITES/WHILE SUPPLIES LAST. It is your own PERSONAL RESPONSIBILITY to redeem it WHILE SUPPLIES LAST. If you wait 3 weeks from the date the offer starts or until the day before the offer expires... OF COURSE the freebie is going to be out of stock. Just like any other major retailer(i. E. Victorias Secret. Etc.) same goes for in-store complaints of offers that are CLEARLY labeled 'ONLINE ONLY' no. The in-store employee has no means of obtaining 'said' freebie IN-STORE. Hence the disclaimer on said item stating the phrase "ONLINE ONLY":: shakes heads at incompetence of ignorance::
As for the people who place online orders in store and are told their orders will be shipped in 3 to 4 days. You are either 1.) lying or 2.)the sales associate you unfortunately dealt with were not properly trained. At all. Online orders are shipped from Shoephoria in 4 to 7 BUSINESS DAYS. BUSINESS DAYS. If it is day 9 and you havent received your order. Are you counting saturday and sunday as part of those 9 days? If so, you, are a moron. All sales associates are taught and extensively TRAINED to properly explain the FOUR to SEVEN B-U-I-S-N-E-S-S days rule to ALL(meaning EACH and EVERY customer using this method inm-store) consumers using this process because there are multiple complaints based solely on customers who dont ACTUALLY listen. I apologize if you are someone who this doesnt apply to,. I. e. Actually had an issue with 'SHOEPHORIA' (which is a SEPERATE company DSW uses, it is not DSW, nor that particular location itself. And the shoephoria employee, who are paid more than DSW sales associates, mind you, has screwed up their job and it negatively reflects a customers opinion about DSW itself. Which is sad in my opinion) and your sales associate was just an improperly trained, poor excuse/failure of a retail sales associate and should probably not be employed in retail if they dont care enough about the consumer to their job correctly. But for the other 98%. At least the ones I have read through, that all mainly complain about issues that ACTUALLY end up leading back to their own personal IGNORANCE AND/ OR NEGLIGENCE to understand ANYTHING about sales/marketing/consumerism in frickin general. Are IDIOTIC as all get out, to exclaim that their unsatisfactory experience is a result of the DSW company or the way a business(LIKE ANY OTHER MAJOR RETAIL BUSINESS) is ran or handled. ANY person on the planet with a general understanding of how businesses like these function would all agree that THESE types of complaints are the basis of general human ignorance and COMPLETE incompetence of understanding how retail sales actually run. Is exactly what makes this business field a difficult place to be employed for having to deal with such basic ignorance on a day to day basis and what also makes even less hope for the human race as a whole. By showing the PATHETIC decline in intelligence in people, decade by decade, generation by generation. I've never read so many poor reviews (from a bunch of uneducated, illiterate, oblivious imbeciles with no substantial intellect or perception to any form of economic sales or retail-savvy understanding WHAT-SO-EVERRRRR)... yeesh. Halfwits.

Date of experience: June 8, 2017
New Jersey
2 reviews
1 helpful vote
Not bad
March 5, 2015

You can find really cute shoes here. Sometimes

Date of experience: March 5, 2015
New York
5 reviews
6 helpful votes
OMG I love their shoes and their prices!
April 3, 2014

OMG I love their shoes and their prices!

Date of experience: April 2, 2014
California
1 review
2 helpful votes
I have no problem to reciving my order
April 17, 2012

I have no problem to reciving my order

Date of experience: April 17, 2012
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5 reviews for DSW are not recommended