Yea, totes chill. I will be using this site again. Thank you very much for the good service!...

Their email said:
Hey, thanks for placing an order!
Order Details
Order placed on 01/25/20 at 10:15pm CST · View your receipt online
Order 1 of 1
Sold & Shipped by Fashion Struck
If you have questions about any part of your order, please contact this store directly at girliegirlzrhauteyahoocom or on their FAQ & Contact Page.
Order #fashionstruck-*******:1 item Standard Shipping
Fullscreen 20capture ************** 20pm. Bmp medium
Tulle Black Maxi Skirt & Stripe Shirt
M
SKU: eby**************)
X1
$39.99
Subtotal
Shipping
Handling Fee
Tax
Total
Payment Method
$39.99
$5.00
$2.99
$2.34
$50.32
Visa*****
Shipping To
United States
Purchase Total
Subtotal
Tax
Shipping
Total
$39.99
$2.34
$5.00
$50.34
Nothing was shipped, no contact, no refund. Stay away from Storenvy!

Ordered a product, never received it

I am doing this review 2 years later. I bought a jacket off of a webpage on storenvy and it never came, i spent my only 50$ on it and i cried for 8 years because it never came, i had so many plans set up in my head on what i was going to do with the hoodie, who i was going to show it to and where i was gonna wear it but guess what i never got it so those dreams arent coming true thanks a lot and REST IN PEACE MY 50$ IM GOING TO FIND YOU AND HANG YOU YOU PAIS]PUFAOPFJOAWP JF JAWFJAWF'AWL; FJ n'aiowojfpoa'wjf0p'ppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppfppppppppuppppppcppppppppppppppppppkpppppppppppppoffpppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppnomas

I'm writing this because the CEO Jon Crawford requested his storenvy members to leave a "positive" review on sitejabber because he doesn't like seeing all the negative ones on here. Instead of the rest of the reviewers below me, I'll leave an honest review for you guys who are debating to open a shop here on storenvy.

1. PRICING: Costs are affordable (at the moment), but I'm not sure if they will be in the future because storenvy is considering raising costs and/or finding new ways to make money since they are failing as a company and have admitted that they are not making enough profits to keep their company going (coming directly from the CEO himself). Right now, it's $5/month to have your own domain and $5/month for coupon privileges. Purchases from the marketplace take 10% commission off of your sales. Regular Stripe/Paypal transaction fees apply as well.

2. MARKETPLACE: Marketplace exposure is not that impressive compared to etsy or ebay because storenvy is not as well known as them. People complain a lot about not having a lot of views through the marketplace and it's most likely because storenvy does a poor job of advertising it. Two biggest issues for people is that you can only use Stripe as your payment processor and and the 10% marketplace fee is "too much" (in my experience so far, Stripe has not been an issue for me and also, the fee honestly isn't that bad considering ebay charges 10% final value fee as well).

3. FEATURES: The best part about storenvy that everyone will always speak highly of is storenvy's custom storefront. It is fully customizable with the knowledge of html/css/liquid markup, there's no page limit, and it is completely FREE. Other features that stood out to me were google analytics, variant pricing, and being able to check off whether your item is "on sale" or "pre-order". They just added a new shipping feature also which will let you ship products out directly from your dashboard instead of using 3rd party apps like shipeasy, but I haven't tried this yet.

4. NEW IMPLEMENTATIONS: They wanted to start a new program where they would have a marketplace sale and everyone joins in and lists 20 of their items for a $10 fee. The sale is advertised as "20% off" off everything, so considering there is no guarantee in making a sale, you are certain to be left unprofitable since you have to account for losing $10 (assuming nothing sells), and IF you make a sale you will also lose 10% of your sale price in marketplace fees, 20% off your sale price do to the promotion, and stripe transaction fees. A lot of people were egged on to join the sale and ended up losing money because there were bugs during the first launch, and marketplace advertising was a joke. For most people overall, it was "not worth it". Aside from that, they are also considering adding new features like "bulk editing," etc. Nothing written in stone though.

5. PAYMENT: If you plan to sell in the marketplace, the only payment processor you can use is Stripe. The current issue with Stripe is that there are A LOT of fraudulent buyers who use Stripe. Storenvy's team says they are working on this at the moment. And if you sell through your custom storefront, you can use paypal OR stripe.

6. CUSTOMER SERVICE: Sucks. Straight up. You only have like, 5 people running this website, and when there is an issue they can't solve, they stop replying to you, and you will most likely never get an answer. Lol. First reply is within 24 hours, but after that, it's questionable. You can only contact them through their FAQ support fill out forum thing on their website. Email's will redirect you. No direct phone number to call either. That's why you have the storenvy community forum facebook page... where everyone goes to rant about their problems. Then the CEO Jon Crawford gets fed up with the fact that you don't appreciate his website and what he built for you. And you're stuck in a position where if you have something negative to say, your opinion doesn't matter.

7. EXPERIENCE: I've been on storenvy as a seller for 3 months. I love the fact that they offer a lot of features that are free like % off discounts and a custom storefront. All the sales I've had on here were fraudulent, even when I've changed my Stripe settings to block out suspicious buyers. Fees are reasonable. But the exposure here sucks. I think for most of us, we were baited in because we think the marketplace will get us sales. I only get about 1-2 marketplace views a day. All my exposure is driven through my custom store, where I've made it SEO friendly and spend a lot of time advertising through social media. I'm annoyed that I can't customize my shopping cart for my custom storefront. When people go to my custom storefront, they believe it's my website until when they checkout, they get taken to storenvy's checkout page and they get redirected to other stores. I don't like how there aren't any search filters either. And when you put an item on sale, you don't get to show what the original price is before it goes on sale. Part of marketing tactics is that you need to show buyers they are getting a good deal. Just writing "on sale" and seeing the price isn't enticing enough for shoppers to want to buy from you. They want to know they are getting a deal. I haven't had any sales on storenvy (other than fraudulent ones), so I moved my business to ebay sometime last week. I've made 12 sales within 5 days and over $200 in my pocket. It's really sad to know storenvy isn't as promising. With this in mind, I may consider closing down my storenvy shop soon.

Overall, there are a lot of things I would want to see changed about storenvy. There are a lot of things they are "planning" to fix. They have a lot of bug issues that need to be sorted out. I really hope I can see these fixes before I leave. With that being said, as a starting up business, I would recommend storenvy to save on costs, but after your business grows, try moving somewhere else that's more professional and worth the additional costs, like shopify or squarespace. With those websites, at least you get google adwords to help advertise your website. I also suggest trying out different outlets to see what works best for you.