499 reviews for WoodlandDirect are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Pennsylvania 1 review 0 helpful votes
Lifetime Grate
June 13, 2026
Ordering was easy and fast
Why I chose this business:
Bought from them before
Date of experience: June 3, 2026
1 review 0 helpful votes
Purchase experience
June 13, 2026
Excellent, very helpful.
Why I chose this business:
Purchased from Woodland previously
Date of experience: June 3, 2026
California 1 review 0 helpful votes
Response form not working
June 13, 2026
Your support response form in the contact section does not work
Why I chose this business:
They could deliver
My experience with customer service:
excellent
Date of experience: June 3, 2026
2 reviews 0 helpful votes
Shopping was easy
June 11, 2026
Easy shopping and ordering
Date of experience: June 1, 2026
1 review 0 helpful votes
Very satisfied customer
June 11, 2026
Great service. I changed my order size after placing the order and the customer service contact was terrific!
Date of experience: June 1, 2026
1 review 0 helpful votes
I got what I wanted in a timely manner
June 8, 2026
I ordered, I paid, I received
Why I chose this business:
I believe they have good products
Date of experience: May 29, 2026
Texas 1 review 0 helpful votes
Nice custom fit solution
June 8, 2026
Great communication to both discuss the options and ensure a custom fit final product.
Why I chose this business:
Great communication to design and order a custom fit door at a reasonable price.
My experience with customer service:
The coating was chipped off of one corner, and they were able to source and deliver touch up paint to repair it.
Date of experience: May 23, 2026
1 review 0 helpful votes
Remote
June 7, 2026
Remote did not work called the factory got it working thank you
Why I chose this business:
They had the fireplace that I really wanted
Date of experience: May 28, 2026
1 review 0 helpful votes
Good customer service
June 7, 2026
Easy ordering and delivery on time.
Date of experience: May 28, 2026
1 review 0 helpful votes
Quality of the product is great. Also, the communication on the status of the order was very good
June 7, 2026
My experience exceeded my expectations. Nathan is very knowledgeable about the product
Why I chose this business:
Recommended by a local dealer
My experience with customer service:
Nathan did a fantastic job of explaining the product and features as well as the follow up questions I had around product delivery. Great service
Date of experience: May 27, 2026
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