LED Factory Mart
Questions & Answers
Here’s what buyers have asked with answers from LED Factory Mart staff and previous consumers.
3
questions answered
0%
answered within 1 day
Question:
Are you and Sunpie the same company
Answer:
Some of the delay issues might be related to their support hours being based on U.S. time zones, which can make replies feel late if you're elsewhere.
I found a fairly detailed overview that explains their support structure, warranty terms, and common customer feedback patterns if you're trying to set realistic expectations:
https://bestecision.com/review/led-factory-mart-review
It highlights that service feedback is generally mixed — some customers get fast resolutions, while others report slower email responses.
By Tamas L., 2 months ago
Answer:
I just installed them. Everything is plug and play, and everything went together without modification which is nice for my 16 Jeep Wrangler Unlimited.
By Mariana S., over a year old
Answer:
Scam! Worst customer service I've ever experienced! They STILL haven't replaced a defective headlight even though I'm under a 1 year warranty.
By Kate D., over a year old
Have a question?
Ask to get answers from the LED Factory Mart staff and other customers.
Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?