I had my account hacked and now I am trying to make an order and use my card and it keeps saying unable to pay. Please help

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Javier X. · Accepted Answer

Hello Bernadine, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team

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