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business logo of 1-800-GET-LENS

1-800-GET-LENS

4.4

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From the business

Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.


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1-800-GET-LENS Reviews Summary

Contact Lenses. Main products or services include Contact Lenses, Eyeglasses, Sunglasses. Business type: Retail Store. Secondary features include Online Shopping, In-Store Pickup, Free Shipping.

This summary is generated by AI, based on text from customer reviews

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133 reviews

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1 review
0 helpful votes
Follow Sonia S.
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Great customer service
May 21, 2026
Updated review

My eye doctor notified your company to inform you all that my prescription was entered incorrectly. However, no one from the company notified me and didn't make appropriate corrections. After speaking with customer service, we resolved my issues and concerns. Candy was very helpful and eager to rectify the situation and make appropriate adjustments. I appreciate her quick response and customer care. I will continue using this company due to their customer care team. Thank you

Date of experience: May 21, 2026

Fast shipping
March 14, 2026
Previous review

Great customer service and fast shipping

Date of experience: March 14, 2026
Wisconsin
1 review
0 helpful votes
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Good
May 18, 2026

I had a good experience. When I first put in my order, I ordered the wrong lenses and they contacted me right away so I could call them and get it fixed. The only reason it was not a 5 star was because they couldn't just update my Order they had to cancel it and then start a new order. But overall awesome.

Date of experience: May 18, 2026
Minnesota
1 review
0 helpful votes
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Wait for backorder
May 17, 2026

Order had to be backordered so I had to wait about 2 weeks longer, and was leaving on a trip andneeded them seriously. Had to try to get some from a local vision store.

Date of experience: April 22, 2026
Ohio
1 review
0 helpful votes
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I had an easy time navigating your website. Found quickly what I wanted. I think it only two weeks to arrive.

Off topic, but I didn't know that the green eye color from Air Optics is only a tint barely noticeable on my dark eyes. If I knew it would not show up, I'll just get the bright green.

Anyway, I'll be buying more when I run out of these.

Date of experience: May 17, 2026
1 review
0 helpful votes
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It took a short time from when I ordered my contacts to when I received them. They fit as prescribed and am overall satisfied with the product.

Date of experience: May 14, 2026
Ohio
1 review
0 helpful votes
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Prices listed are confusing
May 13, 2026

Finding my brand was easy but the price listed was one number but the total was insanely higher. I went back to check and yes, the listed price included the rebate, which I was aware of, but the listed price plus the rebate still didn't equal the total price. I looked all over and I could never figure out the difference. It's disappointing to see a great price listed and then be blindsided by a much higher total.

Date of experience: May 13, 2026
Utah
1 review
0 helpful votes
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Delivery date misleading
May 13, 2026

Good overall, but in the order preview it had one expected delivery and after I paid the expected delivery was a few days later. A bit awkward when you move addresses between those 2 dates.

Date of experience: May 12, 2026
1 review
0 helpful votes
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Slight delay
May 9, 2026

It took some time to receive my order. Your ads said next day delivery and I thought the order would come quicker. Overall, very happy

Date of experience: May 9, 2026
1 review
0 helpful votes
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Like all on line contact vendors the final price of the contacts was considerably more than advertised per box but still less than competitors (assuming I receive the promised rebate).

Date of experience: May 8, 2026
1 review
0 helpful votes
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I love this website
May 8, 2026

Used to pay soooo much for contacts at my local vision clinic, these are way cheaper and so much easier to get, don't know where I'd be without this website. Thank you guys <3

Date of experience: May 7, 2026
Louisiana
1 review
0 helpful votes
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Satisfied
May 7, 2026

I can see well out if these lens but they continually fog up and I am cleaning them constantly. Do you have any suggestions for this?

Date of experience: May 7, 2026
Ohio
1 review
0 helpful votes
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I will continue ordering
May 7, 2026

Ordering is always quick and easy. I like that I get a reminder email and it's as easy and clicking re order to get my order right away.

Date of experience: May 7, 2026
1 review
0 helpful votes
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Easy
May 4, 2026

Very easy to purchase my lenses. Pretty reasonable price compared to other sites. However, the processing fees are a little steep.

Date of experience: May 4, 2026
Ohio
1 review
0 helpful votes
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May 4, 2026

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Date of experience: May 4, 2026
1 review
0 helpful votes
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Great service
May 3, 2026

They made sure my prescription was up to date before processing my order. The only thing I don't like is the extra $100 in fees.

Date of experience: May 3, 2026
Missouri
1 review
0 helpful votes
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As ordered
May 1, 2026
Updated review

All was good. I love the rebate on my brand. But people should know it will take 3 to 4 months to get it. That's not very quick. The contacts experience is just as good as 1800contacts.

Date of experience: May 1, 2026

Last minute purchase
May 13, 2025
Previous review

When I tried to renew my contacts with 1800 contacts I was told they no longer carried my lenses. So I found this company and it was just as easy to order from. The biggest difference is this company will keep my prescription on file. The other one had to verify every time. Got the contacts within 5to7 days

Date of experience: May 13, 2025
1 review
0 helpful votes
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.
May 1, 2026

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Date of experience: May 1, 2026
Colorado
1 review
0 helpful votes
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Last Minute Order
April 30, 2026

I had to place a last minute order, before my prescription expired, and 1-800-Contacts came through. The contacts I needed were in stock, and ordering them was an easy process. Would order from site again!

Date of experience: April 30, 2026
1 review
0 helpful votes
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Great customer service
April 30, 2026

I called the customer service line to make my order for Contacts and got great service very helpful and insightful. I definitely will recommend to all my friends and family.

Date of experience: April 30, 2026
1 review
0 helpful votes
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Ok
April 29, 2026

I mean I thought it was a little pricy but I was unaware how many lenses came in a box which was cool. It just took way too long to get them- almost 3.5 weeks

Date of experience: April 29, 2026