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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
278
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

1 review
0 helpful votes
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I received a part that cost $1,100.00 that was defective. I called and explained and was given another part that was expedited to me. No hassle, they did not want to wait to see if the part was damaged by me or any other issues. They shipped the replacement part that day. I will definitely do business with Boats.net when I need parts.

Date of experience: May 1, 2026
1 review
0 helpful votes
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The website was easy to navigate and locate the part I needed. Placing an order was easy and shipping was fast. Boats.net will be my first stop when looking for parts online.

Date of experience: June 4, 2026
1 review
0 helpful votes
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Mercury Oil Filters
June 10, 2026

Made several orders on the same day for boat parts. The order from Boats.net was the first to arrive and packed very well. Price was better than all the others. Very well done guy's. Five star all the way!

Date of experience: June 10, 2026
1 review
0 helpful votes
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Great service!
June 8, 2026

Great website. Very easy to use. Needed parts for a 1986 Yamaha outboard which are very hard to find and they had what I needed. Ordered it late in the day with priority shipping and my order was processed and shipped that day.

Date of experience: June 8, 2026
1 review
0 helpful votes
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Always Pleased
June 8, 2026

Boats.net is my primary site for shopping my boat needs and I am always pleased with my online shopping experience. It is a site easy to natigate for my Bass Tracker boat parts, etc., and my orders are always reasonably priced with delivery being done quick and without any difficulties. Thanks!

Date of experience: June 8, 2026
North Dakota
1 review
0 helpful votes
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Parts
June 8, 2026

It was easier to find the parts on the website than finding the serial number of the motor. Ordered the parts on Monday and they were here to put them in by weekend.

Date of experience: June 8, 2026
1 review
0 helpful votes
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Awesome!
June 6, 2026

Great customer service and extremely helpful. Very professional and kind employees! All the parts I ordered were exact and packaged really well and were delivered quickly! I have some more ordering to do and will definitely be from boats.net 100%! Great experience!

Date of experience: June 6, 2026
Pennsylvania
1 review
0 helpful votes
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Never dissatisfied
May 30, 2026

You need it, they have it.
Usually labeled for shipper pick up the same day.

Date of experience: May 30, 2026
Indiana
1 review
0 helpful votes
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Top Notch!
May 28, 2026

Great parts, great prices, friendly people. Best I have had anywhere. Thank You so much my boat is back on the water.

Date of experience: May 28, 2026
1 review
0 helpful votes
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Excellent and friendly service by associates, always ready to support you with your needs, cancellations and changes on your orders. Easy to use website, fast shipping.

Date of experience: May 27, 2026
1 review
0 helpful votes
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Mike was awesome!
May 27, 2026

So far (haven't put the parts in yet to make sure they work) experience has been great. I called into customer service for a few questions before I ordered and Mike talked me through all my questions with knowledge, experience, humor, and confidently without hesitation.

Date of experience: May 27, 2026
Florida
1 review
0 helpful votes
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Very responsive
May 24, 2026

The website price had a discrepancy and the customer service explained it right away. They are very helpful.

Date of experience: May 24, 2026
Georgia
1 review
0 helpful votes
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Shift cable
May 24, 2026

Only needed a shift cable to get this old boat back in the water. I received competitive price and fast shipping. Thanks for being there

Date of experience: May 24, 2026
Illinois
1 review
0 helpful votes
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Boats.net has many OEM parts for a Honda 2003 BF8A outboard. Obviously some parts are no longer available, however tune-up items seem to be still available, and at reasonable pricing.

Date of experience: May 22, 2026
1 review
0 helpful votes
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Great site
May 21, 2026

Once I spent some time and reviewed their site, it was super helpful with the map/plans for each part I was looking for was super helpful and allowed me to find the right parts needed for a 16 year old motor.

Date of experience: May 21, 2026
Michigan
1 review
0 helpful votes
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Great information, fast deliver
May 19, 2026

Information online from Boats.net was very helpful in completing maintenance for my outboard. Parts were available and shipped fast.

Date of experience: May 19, 2026
Colorado
1 review
0 helpful votes
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Mike from customer service did an excellent job and very professional. Brand new parts and fast shipping.

Date of experience: May 16, 2026
Washington
1 review
0 helpful votes
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Motor Guide parts
May 15, 2026

My X5 motor guide 24v hand controlled failed after 9 years. With MG having gone out of business, I searched for parts before just opting for a new trolling motor. Finally found you had the parts I needed and they were at my door in 3 days. Installed myself and I'm back on the water.

Date of experience: May 15, 2026
1 review
0 helpful votes
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Sonny
May 15, 2026

My order was perfect. It was shipped very fast. I have used Boat.net for all my OEM outboard repairs. They are great THANK YOU.

Date of experience: May 15, 2026
Florida
1 review
0 helpful votes
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Had a hard to find part
May 12, 2026

I shopped local suppliers who did not have the part I needed. Boats. Net had true item and shipped it promptly

Date of experience: May 12, 2026