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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,485
quality
252
This company responds to reviews on average within 2 days

Instant Feedback

51,097 reviews

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
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Date of experience: June 2, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

1 review
0 helpful votes
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Best long lasting earrings Ive ever owned in my 54 years lol. I bought th silver pair 1 year ago & I wanted another to keep just in case. They only came this time in black but it didn't mattervI wanted them right away. Beautiful, the latch never came loose, so pretty. Thank you

Date of experience: June 1, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

1 review
0 helpful votes
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Loved the experience on the website. Looked beautiful but they weren't as nice or useful when they got to me. Ended up with three nose rings I can't wear.

Date of experience: June 1, 2026
Chris P. BodyCandy Rep
2 weeks ago

We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.

Please reach out to our customer service team at [email protected]
So we can personally assist you and help resolve the issue as quickly as possible.

Thank you for giving us the chance to make it up to you.

1 review
0 helpful votes
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The website wasn't the easiest to navigate but most aren't. I had overall issues with broken jewelry after about a week of wearing them. One was too small that I ordered but I'm pretty sure that was my lack of reading comprehension or my limited knowledge about jewelry length. No big on that though I find something to pierce to use it.

Date of experience: June 1, 2026
1 review
0 helpful votes
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...
June 11, 2026

...

Date of experience: June 1, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.

1 review
0 helpful votes
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Always a loyal customer
June 11, 2026

I have hundreds if not thousands of dollars in body candy jewelry. A1 from day1 customer here frfr! Love body candy and will ALWAYS be a loyal customer!

Date of experience: May 31, 2026
Chris P. BodyCandy Rep
2 weeks ago

We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.

Please reach out to our customer service team at [email protected]
So we can personally assist you and help resolve the issue as quickly as possible.

Thank you for giving us the chance to make it up to you.

Canada
1 review
0 helpful votes
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They offer a lot of different options for any piercing at an affordable price. I recommend their gem jewellery over any of the acrylic pieces because I've had a few acrylic ball ends crack and break, but anything with a gem has stood the test of time. I haven't tried any of their higher quality pieces but I've never had any allergic reactions to the cheaper pieces so if you have sensitive skin you can still try the more affordable stuff.

Date of experience: May 31, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!

1 review
0 helpful votes
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Terrible Quality/Don't Buy This!
June 10, 2026

I been ordering these constantly for the past several months as the damn stone keeps falling out. After only a couple of weeks wearing it! I NEVER had this problem previously with this item. And I have been a purchasing this nose stud from BC for years now. I would NOT recommend. I am searching for a new store now in which I can better quality.

Date of experience: May 31, 2026
Chris P. BodyCandy Rep
2 weeks ago

We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.

Please reach out to our customer service team at [email protected]
So we can personally assist you and help resolve the issue as quickly as possible.

Thank you for giving us the chance to make it up to you.

Minnesota
1 review
0 helpful votes
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Never let me down I've stood by this business for a long time now I've bought all my past cartlidge jewelry from here. Quality I'm very picky on where I get my gold, white gold and hypoallergenic jewelry from. I also have gauged ears so I'm looking for how well it holds up as well. I am 100% impressed and never once had any issues still have each piece and several replacements balls for my captive bead hoops, Love the sales and promotion they run. And being a part of their email promo ads never disappoints. I've given this website out when someone is looking for gauge jewelry even my mom shops here. I recently became and auntie so I wanna gift some quality jewelry to her and possibly years to come. This place is special to me so I will be a forever customer honestly. Love what the do, and the quality that is avaliable top tier products.

Date of experience: May 29, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!

1 review
0 helpful votes
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I have ordered Tongue, Nipple (I had to say Goodbye to my Eyebrow+belly Button after my Motorcycle Accident) Piercings, AND Flat Back Earrings, for my 3-years old Niece!
YaY! Let's keep the Piercing Community Happy!

Date of experience: May 29, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!

1 review
0 helpful votes
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So I've gotten some jewelry from Spencer that stuff changed colors within a month this jewelry I have had for about 2 years and still like brand new

Date of experience: May 28, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

1 review
0 helpful votes
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I like many of the things they sell, they have good service. The page is a little confusing or hard to navigate to find what you're looking for, when looking for specific styles

Date of experience: May 28, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

1 review
0 helpful votes
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Quality jewelery
June 6, 2026

I previously bought a nose ring but it fell out and I lost it. I want a straight post type nose stud with a back or so I am able to put a back on it.

Date of experience: May 26, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

Norfolk Island
1 review
0 helpful votes
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Disappointing
June 5, 2026

My previous order was sometime in January, at first I was at ease and excited I was being updated rather frequently regarding my order and I was able to keep track of my order but at some point I stopped getting any feedbacks only to find out after sending out countless mails that my order was lost in transit. I was refunded but still it took a lot of mails and weeks had gone by before the refund happened so I sort of have trust issues but I'm hoping this time would be better else I'll have to delete the app and assume the services are always poor.

Date of experience: May 26, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.

Our customer service team is ready to help. Please contact us at [email protected], and we’ll make sure your concern is addressed promptly.

1 review
0 helpful votes
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I got my Husband a few tongue rings, mostly NFL SeaHawks, and he loved them. So of course I needed to get him some different ones this time.

Date of experience: May 24, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

1 review
0 helpful votes
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Took a very long time to arrive
June 2, 2026

I ordered jewelry from a couple of different sites including yours and by far, Body Candy took the longest to ship out and be delivered.

Date of experience: May 23, 2026
Florida
1 review
0 helpful votes
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Very satisfied
May 30, 2026

All items have been exactly as described. I've never had any adverse reactions to any of the nose rigs I've ordered. Jewelry also holds up well over time. Nothing has ever came damaged and I've never had any issues with receiving my orders or missing pieces. All in all I've never never had anything but good experiences ordering from here.

Date of experience: May 20, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!

Kentucky
1 review
0 helpful votes
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Great stuff
May 30, 2026

Once I got my piercing, I wanted to find a place that offered unique affordable jewelry. I had scouted a few other sites before I found Body Candy. I find their jewelry comfortable, affordable and their pieces beautiful.

Date of experience: May 20, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

1 review
0 helpful votes
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Love how cute!
May 29, 2026

I ordered the nose rings and they are cute but you definitely must buy the grabber tool. I lost the gem to one of the ones I bought so I had to buy a new one plus the grabber.

Date of experience: May 19, 2026
Chris P. BodyCandy Rep
4 weeks ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

North Carolina
1 review
0 helpful votes
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Most jewelry is really good quality and I have had no issues other than with some of the belly rings. Any of the belly rings that have something attached or maybe dangling off has never stayed on for me and always breaks. I am buying the ring because I like the charm on it and I am always sad when I lose them so I just stopped buying those ones. I would also say there are some times I am looking for more basic jewelry and can not find it in the sea of cute stuff. This honestly might just be a personal problem as I am just not looking in the right spot but I just always have a hard time finding plain jewelry.

Date of experience: May 19, 2026