CoFoundersLab

I have used their fremium service back in December 2024. Since this January I have been charged for a premium subscription.
I have used their online contact form in several occasions requesting to stop the charges and and my account. I never had a reply back. I have contacted my bank to cancel subscription, it hasn't been possible. It was cancelled my credit card and they somehow still charge.
My bank has being trying to cancel with no success so far.

I signed up to CoFoundersLab.com and was charged on my credit card without authorization! Its impossible to cancel once you give them your credit card. There's no working cancellation option on their website, they will keep charging and won't ever reply to any email! After searching online for solutions, I found numerous reports from other victims experiencing the exact same problem. The pattern is always the same: unexpected charges, no way to cancel through the website, and people ultimately having to cancel their credit cards to stop the billing. I'm now forced to dispute this with my bank and credit card company, which means I'll likely have to get a new card issued, something that will affect all my other automatic payments.

I initially submitted a cancellation request via the support contact form in April 2025, but received no response whatsoever. Since then, my account has been charged twice more without authorization. This is unacceptable customer service and clearly shows utter disregard for user rights. I want an immediate cancellation of my subscription and a full refund for both charges. If I don't hear back within 7 days, I will file a dispute with my bank and report this to consumer protection authorities.

If I could give zero stars, I absolutely would. CoFoundersLab's subscription practices are a nightmare. Not only is it near impossible to unsubscribe, but the lack of communication and transparency makes it even worse.

After signing up for their "free month," I received no confirmation email, no welcome message, and no reminder about the end of the trial or upcoming payments. Nothing. This means there's no proof of receipt, invoice, or even acknowledgment of my subscription. I canceled during the free month trial, but they still charged me for the following months.

I have now been charged twice, and the third charge is approaching. Despite emailing them more than five times using different email addresses and their supposedly designated contact links, I've received no response. When I contacted my bank, they said they couldn't do much because it's a recurring payment.

What's worse is that I'm not alone in this struggle. Many users on Trustpilot and similar platforms report the same issues with CoFoundersLab's shady practices. There's even a lawsuit alleging deceptive subscription practices.

If anyone has managed to successfully unsubscribe, please share how you did it because this is beyond frustrating. I initially signed up to connect with fellow entrepreneurs, but the platform didn't even deliver much value.

To anyone considering using CoFoundersLab, I strongly advise against it. Their lack of communication, transparency, and refusal to acknowledge cancellation requests is completely unacceptable.

1- the majority of their cofounders are bots or scammers from international countries with fake names.
2- once you pay, you can't cancel. They keep charging you for months! The cancellation button is not available. You have to send an email which they just never respond to so that they can keep charging you.
So... stay the F away from this site. Y combinator has actual people there and it's free.

Co-founders lab is charging US $89 a month for something I do not use. I requested to delete my account over a month ago and they are still charging me. This is a disgrace.

They you pay just to experience how terrible the site really is and then they keep charging you month after month even though you canceled it immediately after making the mistake to enter your payment info.

Horrible experience with CoFoundersLab and sharing here to prevent others from falling victim to their fraud.

I signed up for "CoFounders Lab Launch" which was advertised to include premium membership to their site (similar to LinkedIn for founders giving you access to search & filter profiles).

I was never given access and reached out multiple times to their team to resolve the issue and cancel my membership (interacted with a gentleman by the name of Sean Walsh who responds to messages from their *******@cofounderslab.com inbox).

Despite paying $89, I did not receive premium membership to their site and they did not refund and did not cancel my subscription. I subsequently put a block through on my credit card. While I wasn't able to get the $89 back, it blocked subsequent transactions from CoFoundersLab.

Very disappointed in the lack of integrity and fraudulent practices of this organization.

The site was very poorly designed, implemented and is heavily bugged with no site adminstration.
The site messaging system is extremely basic and it's support is non-existent.
Overall It's an elaborate scamming ecosystem set by group of so called "investors" and "cofounders" whom initially will push sides interested fundraising /cofounding to subscribe to a premium account which charges 3x of what they advertise (with no monthly notifications or invoices) and then as you initiate interacting on the site messaging system - this flags you/ connects you to other scamming investors asking you to subscribe 30k USD$ for non-guaranteed introductions.
The attached printscreen shows no reply on the site over a 3 months timeline - a disgrace.
Please avoid at all costs providing your credit card details and beware they make it impossible unsubscribing from that "service".

Dead company, takes card details for trial but offers no way to cancel and doesn't respond to emails. Really evil old school scam type company.

I had a deeply disappointing experience with CoFoundersLab, and I feel compelled to share my story to prevent others from falling victim to their deceitful practices. Recently, I was charged an exorbitant $120 by CoFoundersLab for a service that was never delivered to me. What's even more disheartening is that my attempts to obtain a refund proved futile.

It is important to emphasize that CoFoundersLab failed to provide the promised service. Despite paying a substantial amount, I received nothing in return. This not only demonstrates their lack of integrity but also highlights their disregard for their customers' hard-earned money.

Furthermore, the inability to secure a refund was an incredibly frustrating experience. I reached out to their customer support team multiple times, explaining the situation and requesting a reimbursement. However, my concerns were met with indifference and an unwillingness to assist. Their unresponsiveness only added insult to injury and confirmed my suspicions that CoFoundersLab prioritizes profits over customer satisfaction.

I implore anyone considering using CoFoundersLab's services to exercise extreme caution. My personal encounter with them serves as a cautionary tale, warning others to steer clear of their deceptive tactics. It is crucial to thoroughly research and read reviews from multiple sources before engaging with any company, especially one as untrustworthy as CoFoundersLab.

In conclusion, CoFoundersLab's charging of $120 for an undelivered service, coupled with their refusal to provide a refund, showcases their fraudulent practices. I sincerely hope that my review serves as a deterrent, protecting others from falling victim to their scam. Stay vigilant and choose reputable alternatives to avoid the distress and financial loss I experienced with CoFoundersLab.

Been on CFL now for about 6 months - So many things have changed - Exciting to join their new Launch Program - They just introduced me to an Investor. Had a great call - Wasn't for him but AT LAST I feel like I'm really making progress in my business!

I'm sorry to have to give a negative review for CoFounderslab, but I had a terrible experience with this platform.

Firstly, my trial period ended without any warning. I did not receive any notification that my trial period was ending, and as a result, I was charged the monthly subscription fee without my consent.

Secondly, I decided to cancel my subscription after this first bad experience, but I continued to be charged on my credit card. I sent several messages to CoFounderslab's customer service, but never received any response. This situation didn't caused significant financial discomfort but left me with a very poor impression of the service offered by CoFounderslab.

In conclusion, I DO NOT recommend CoFounderslab to anyone. The customer service is terrible and their billing system is equally bad. I hope this review can help others avoid a similar situation.

The website is terrible, when you want to cancel your account they ask you to fill in a form where you have to put the url of your profile which is nowhere to be found. A total scam.

Just got off an amazing networking session! Saw a lot of the reviews here but I think that's down to old management... Seems like a lot of things changing at CoFoundersLab. Found a bunch of people to connect with again!

Complete disregard for ethical business practices. No reminder on monthly bill cycles. They hide and disable their cancellation link and then when they provide a working link they throw up a series of steps (obstacles) to actually accomplish the cancellation.

No one is active on the site, and the premium cancellation just doesn't work. Users will need to submit a form to request cancellation. What kind of bull$#*! is this. Don't waste your time guys.

I want to cancel the premium membership but I cannot login the website. It keep saying logged in successfully but nothing happened. I want a refund.

The service I paid for a about a year had no merit whatsoever. The advisory board is 90% unavailable and the co-founder matching system is inefficient. When I tried to cancel my membership I was redirected to a form to submit a request which I found very odd. I waited for 4 months. No one ever bothered to respond. The contact page on the website was broken. The phone number always went on the voice mail. I even reached out through their FB page leaving a PM and comment on the page. The comment was removed right away but again they did not bother to respond to the PM. And this was when I was still getting charged. Finally, I figured out how to cancel via their website which was hidden in one of the tabs.

I'm writing this review because of the ignorance the business has towards their customer. The rest I'm sure can improve over time but this experience was undeniably very disappointing.