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Best Call Center Software Dialer360™ Reviews Summary
Dialer360 offers a call center dialer software and system, trusted by over 18,000 clients. It provides features like predictive dialing, auto-dialing, and click-to-call, with benefits such as increased productivity and cost savings.
This summary is generated by AI, based on text from customer reviews
As the previous review indicates, this company is complicit in Indian call centre scams (as revealed by scam baiter Jim Browning). Do not use this company.
Dialer360 is commonly used by foreign scam call centers to scam people by pretending to be different companies like Microsoft. Jim Browning, a researcher that identifies and shuts down these scams, showed that Dialer360 actively supports these scams. I would highly recommend using call center software that is not supporting these efforts. Dialer360 is not one of them.
From the business
Call Center Communications Platform that is specifically designed for Call Centers. Features include unlimited ACD queues, unlimited call agents, comprehensive reporting, real-time queue statistics, real-time queue monitoring, VoiceBroadcasting, predictive inbound and outbound dialing, skills based routed, and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members