DirectHome Medical

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of DirectHome Medical
DirectHome Medical
directhomemedical.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

DirectHome Medical Reviews Summary

DirectHome Medical has 30 customer reviews and ranks 10th in the Medical Equipment category.

Write a review
1 review
0 helpful votes
Follow Micki B.
Unfollow Micki B.
Share Review
Report Review
Great company
July 23, 2026

Too often companies are promoting products & promises they donot keep. This company is real & direct, they have employees that answer calls promptly and courteously, more importantly you can understand their English & that makes a difference! I will gladly continue my business with them.

Date of experience: July 17, 2026
India
1 review
0 helpful votes
Follow Silas Granger g.
Unfollow Silas Granger g.
Share Review
Report Review
Worst experiences
June 5, 2025

These people don't care about you just your money. After I got scammed, I started ordering from Joren Vale. He's responsive, honest, and sends quality products. I highly recommend Joren to anyone who wants peace of mind.

Date of experience: June 3, 2025
Minnesota
1 review
0 helpful votes
Follow Jen R.
Unfollow Jen R.
Share Review
Report Review
Quick delivery
May 22, 2025

Thank you for your quick delivery on my CPAP supplies! My order shipped the next day and it is cheaper than getting supplies from my DME with insurance. I will definitely reorder my supplies.

Date of experience: May 16, 2025
Florida
1 review
0 helpful votes
Follow Stan B.
Unfollow Stan B.
Share Review
Report Review
Great service!
May 18, 2025

Great service. We received the oxygen supplies sooner than we expected. The pricing was very good. We plan to order more from DirectHome when needed.

Date of experience: April 17, 2025

See reviews of sites as you browse!
Get the Chrome Extension.

Colorado
1 review
0 helpful votes
Follow Paulette G.
Unfollow Paulette G.
Share Review
Report Review
Good company.
July 18, 2025

Iam satisfied with my purchases...I was impressed with the rapid responses to my questions. Everything is working as it should. Great company. Thank you

Date of experience: March 1, 2025
Pennsylvania
1 review
0 helpful votes
Follow Glenn E.
Unfollow Glenn E.
Share Review
Report Review
They have what I needed
June 20, 2024

In stock and prompt free delivery of oxygen canulae and tubing.
I like the brands they carry - they work ;) for me
How to get to 100 characters

Date of experience: June 19, 2024
Pennsylvania
1 review
0 helpful votes
Follow Barbara P.
Unfollow Barbara P.
Share Review
Report Review
Excellent business
February 16, 2024

Customer service is great and very helpful in choosing correct items. Supplies arrived fast and order was correct.

Date of experience: February 15, 2024
Pennsylvania
1 review
1 helpful vote
Follow Naresh V.
Unfollow Naresh V.
Share Review
Report Review
Very very bad experience
February 5, 2024

I bought a inogen one g5 oxygen concentrator in December 2022 (They said it's new) it's start giving me trouble i call them they said need service.Send it back we'll check it and after 2 months they sends it back as itis after one month it's giving me same trouble. Three times I sends this machine but no use now they said call Inogen company but at time of sale they said its three years of warranty and they don't want to talk with me

Date of experience: February 5, 2024
North Carolina
1 review
0 helpful votes
Follow Harry P.
Unfollow Harry P.
Share Review
Report Review
Great service / inventory
January 1, 2024

Had all my nessasary items and delivery was quick. Competitive prices and great inventory.
I will be ordering from your site again.
Thank you for the service you provide.

Date of experience: December 31, 2023
Indiana
2 reviews
0 helpful votes
Follow Larry H.
Unfollow Larry H.
Share Review
Report Review
Pricing
December 13, 2023

Upon contacting customer service, they couldn't find me in the system. So I ordered from the website. My info was still in the system. A day after my ordering I received an email stating I could save 15%. What a joke. No mention of the discount during the ordering process. Will shop elsewhere in the future.

Date of experience: December 11, 2023
Minnesota
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review
Great Service
December 8, 2023

The items arrived in good time & shape. Thank you. Only sorry to hear some items will no longer be available. Thank you for supplies I now need.

Date of experience: December 7, 2023
Washington
1 review
0 helpful votes
Follow DON S.
Unfollow DON S.
Share Review
Report Review
Prompt and as ordered
December 4, 2023

Ordered tubing connectors on 11/27-28 and delivered on Sat 12/8 via postal. Private citizen in state of Washington

Date of experience: December 2, 2023
Georgia
1 review
0 helpful votes
Follow Martha S.
Unfollow Martha S.
Share Review
Report Review
Easy to order, quick delivery, fair price!
November 19, 2023

The website was organized so placing the order was easy; pricing was fair, and delivery was as expected.

Date of experience: November 18, 2023
Illinois
1 review
0 helpful votes
Follow Rev. Adrian P.
Unfollow Rev. Adrian P.
Share Review
Report Review
On Price, on time, and so dependable
October 7, 2023

I enjoyed the ability to find the right parts for a good price. The plus was the swift delivery for the price. Good job.

Date of experience: October 2, 2023
Missouri
1 review
0 helpful votes
Follow Deb S.
Unfollow Deb S.
Share Review
Report Review
CPAP Machine
September 14, 2023

Thank you for you're speedy service! Everything was easy peasy, from ordering, to paying, to shipping! Used last night and woke up feeling great! Such a quiet machine!
Thank you for having the product in stock and sending it so fast! Very happy with everything! Thanks!

Date of experience: September 13, 2023
California
2 reviews
0 helpful votes
Follow Anna S.
Unfollow Anna S.
Share Review
Report Review
Second review
September 14, 2023

I gave the tubing two stars earlier as it had still not arrived. However it has and I can attest to its quality and sturdiness now

Date of experience: September 13, 2023
Illinois
1 review
0 helpful votes
Follow George S.
Unfollow George S.
Share Review
Report Review
Ordering & Delivery Great
September 6, 2023

Ordered CPAP mask. Order process was painless; delivery on-time. Unfortunately mask did not work for my spouse & had return during trial period.

Date of experience: September 5, 2023
Massachusetts
1 review
0 helpful votes
Follow Peter A.
Unfollow Peter A.
Share Review
Report Review
Breas Z2 was delivered quickly & very quiet
August 24, 2023

The Breas Z2 was delivered within 48 hours of ordering. We bought two for travel and tested them right away. They were extremely quiet - really silent - and easy to use. It is very compact for travel. Very pleased.

Date of experience: August 23, 2023
Illinois
1 review
0 helpful votes
Follow Steven J. H.
Unfollow Steven J. H.
Share Review
Report Review
Excellent equipment, price, and service
August 9, 2023

I'm a 63 year-old man who has just been struck with another round of cluster headaches. In order to treat them, I recently bought this oxygen concentrator from Direct Home Medical: https://www.directhomemedical.com/millennium-m10-10liter-oxygen-concentrator.html. One of their major competitors told me that the unit would cost $2,000 and might take 2-4 weeks for me to get. The sales reps with whom I spoke at Direct Home Medical were extremely helpful, answered all of my questions, and got the unit to me in 48 hours. The cost was only $1075. Their care team followed up with me the same week and answered the only question that I had about how to use the machine. The machine itself has been extremely effective so far, aborting my cluster headaches in 10-15 minutes. I'm delighted with the machine itself, with the price, and with the service that I've gotten from Direct Home Medical, and I'd certainly recommend the company to others (and in fact already have, when someone told me last week that her mother suffers from the same malady that I do).

Date of experience: August 8, 2023
Florida
1 review
0 helpful votes
Follow Debbie M.
Unfollow Debbie M.
Share Review
Report Review
ResMed Air Mini
July 28, 2023

I did a lot of research on the Air Mini (pros and cons). Called customer service twice before I finally decided to order. Both reps were extremely helpful. I ordered w/o the humidifier and they supplied a complimentary adapter & standard hose since I wanted to use my own Air Fit P10 mask. It arrived in a 4 days. I was impressed by the small size of the unit! I tried it for a full night. The machine itself was extremely quiet. Unfortunately the air noise of the inhale & exhale was too loud for me to sleep, but I am a very light sleeper, and I am used to my ResMed Airsense 10 that is super quiet. It may be fine for others, but just not for me! Was disappointed that I had to return because it was so small and would have been nice for traveling. The return was processed with ease and credited to my account within 2 days of receipt! I purchased my Air Sense from Direct Medical a few years ago and would definitely reorder from this company again, great service! 5 star review is for the service I received.

Date of experience: July 28, 2023