Distinctive GemReviews 188

This is a great family-run operation. They helped me pick out a diamond and design a custom engagement ring all within a very short time-frame. They were always responsive and helped me immensely. They took a lot of the stress out of the process! I would highly recommend.

Jonathan made the process of designing the ring very simple and easy! He was very will to take our recommendations but also gave us input when was required in case what we wanted was going to conflict with our vision of the ring. I would highly recommend Distinctive Gem to anyone and everyone I know!

Found us a diamond within our budget with great color/ light performance

I loved the service I received from Sarah. Knowledgeable and quick responses. Made the process easy and inspired confidence.

Love the earrings … they were so much prettier in person & just PERFECT! Not too big, not too small … perfect in every way.

My fiancé worked with Distinctive Gem for my engagement ring, so when it came time to create my wedding band, I knew I wanted to go back. I'm so glad I did!

The team was incredibly responsive, attentive to my feedback, and created a beautiful wedding band that fits perfectly with my engagement ring. They were a pleasure to work with throughout the entire process, sending multiple renderings and even a video once the final piece was ready, which I really appreciated.

They were quick, kind, and truly great to work with. I would absolutely choose them again. Thank you, Distinctive Gem! :)

I can't recommend Distinctive Gem enough! I was a bit nervous about doing a custom project entirely online, but the team was super communicative and supportive and exceeded every expectation. Sarah did an amazing job finding the perfect stone within my budget and took the time to explain the nuances of each candidate so I could make an informed choice. Jonathan was incredibly patient with the setting design and even hopped on a call to show me exactly how we could tweak the details to get it just right. Vicki made sure the logistics and shipping were totally stress-free during my cross-state move and kept me posted every step of the way.

It's rare to find a team that is this communicative and genuinely invested in your vision. The ring is now my favorite piece of jewelry - the sparkle is everything I wanted! If you're looking for expertise and a high-touch, personalized experience, I wouldn't hesitate to trust the team at Distinctive Gem. I'll definitely be back for any future projects!

Jon and his team were amazing! I came with a custom request and a time crunch and lots of revisions and they still got it done on time. Fast responses, fast overnight shipping both ways. The final ring looks amazing, my fiancée is in LOVE with how it turned out. Highly recommend!

Jonathan has always been incredibly helpful. His designs are exceptional. The highest quality and integrity that I have experienced. This is a rare combination nowadays.

Expressed my hesitancy with online ordering, but Jonathan was very open and patient when discussing things. He also provided a video of the rock when it was in his posession.

Another awesome project with Jonathan and Vicki! They have the best prices, design, and customer service. I'm a repeat customer and will continue to be. Thank you!

I found Jonathan to be knowledgable and quick to respond, I appreciate all his help in crafting the perfect engagment ring.

Everything was perfect. I received all of the focus and attention that was needed to make the purchase perfect, and my wife was both surprised, and she wears the jewel all of the time. Jon here is the absolute best!

Ordered an engagement ring in November 2025 and have now ordered a matching wedding band for the ring as well as a wedding band for myself. Jonathan is very attentive and patient. He'll take the time to make something beautiful. Really nice experience overall.

This is my second purchase from Jonathan and Vicki at Distinctive Gem. I couldn't be happier with how the set turned out, the STUNNING stone, and everything about the process of designing, ordering, and the superb craftsmanship of their uber bench. I'm incredibly impressed with their super ideal cut stones and wonderful customer service, and will be back again in the future.

I worked with Jonathan on cads for the setting for his uber bench and I'm thrilled with how it turned out. He worked with me patiently to get the height and the design just right to balance having the stone sit relatively low but still flush for the matching band. The stone is amazing. I knew from the website it would be beautiful but in person it's impressive. The facets which are dreamy and quite elegant, along with the elongated proportion. Sitting in this sleek bezel, the set feels wonderful on my hand. I'm quite picky with bezels and the workmanship is gorgeous.

I had the absolute pleasure of working with Jonathan on my dream engagement ring, and he exceeded every expectation. The entire process was smooth, quick, and stress-free. After researching several jewelers, I chose Jonathan because of his outstanding reviews and he still managed to surpass them. I now have the ring of my dreams! His wife, Vicki, was also wonderful, keeping us informed and supported throughout the entire journey.