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From the business
FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.
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FWRD Reviews Summary
FWRD is a fashion brand that offers high-end clothing and accessories for women.
This summary is generated by AI, based on text from customer reviews
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It wasn't super easy to figure out how to start a return as I did not have an account. I figured it out, but a "start a return" button somewhere would have helped.
Excellent choices, fast service, beautiful clothes
Product inquiries were answered FAST. My order arrived on time as promised and neatly packaged. FWRD elevates the online shopping experience and sets the standard by which all others are measured. Thanks.
I've enjoyed my shopping experiences with Forward, have been shopping with them for some years now
Forward is my go to shopping platform
Called CS and an USA based CS center was super helpful and easy to speak with. She helped me figure out the size I would need for a brand that has weird sizing.
The models display the clothing the way its meant to be worn. I can always gauge my exact size bc of Zina. Fwrd has changed the game in online shopping in my opinion
Fantastic website - always find what I'm looking for. Fast shipping and easy returns.
You are by far the easiest website to buy things from. Fast delivery and easy returns. Seamless
Like the flexibility of next day or two days to receive items in a crunch.
Great selection and customer service as always as always
Always pleasant. Fast shipping fast return. Great selection. Great customer service
Service was good has to have my order verified. Shipping was fast and hassle free
Very high palette of fashion and sport goods with deals a good prices!
Uim a longtime time customer as you can see on my account. Always the best customer service
Returns policy is not as good as Bloomingdale's (longer timeframe for Black card holders) and Nordstroms. I always check Bloomingdale's & Nordstroms first to see if they have the merchandise.
It's always a great experience with Fwrd/Revolve. Fast processing times, fast shipping since i'm also in LA, and amazing customer service. Thank you for being so great!
Boucher id verification go shoes is little too extreme!
Easy ordering and return as well as very courteous service
Willing to work with customer in establishing a pleasant experience and many comeback orders.
I received my items in the allotted time period and i am always pleased with the quality and selection.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members