On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
G3 Visas Reviews Summary
G3 is a company that provides visa, passport, and document authentication services to individuals and corporations. They have offices in major cities and international partners, allowing them to provide fast and reliable service. Their team of specialists can help with travel visas, US passports, e-Visas, document legalization, corporate travel, leisure travel, and flight crew services.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had extreme difficulties getting my Kenya and Tanzania visas on my own. Actually, the process for me was a nightmare. I finally got so frustrated that I turned to G3 Global Services for help. Vanessa stepped in. She was pleasant, calm and extremely efficient! Excellent in every way. She communicated with me regularly and I received my visas without any more effort on my part. Thank you Vanessa and G3 Global!
I have worked previously with Brianna on a couple of visa items and gave her a call to ask her about another traveler who will be traveling to China, carries an Austrian passport and resident of Florida. I had received conflicting information during my own research and Brianna graciously assisted me and found the answer! Thank you so much!
We called to confirm what we were doing was correct. The customer service rep was extremely helpful and has our gratitude.
In less than two weeks, I was able to obtain my Chinese tourist visa through a G-3 visa. Julia Bonikowski handled my visa processes with professionalism and efficiency during my work with her.
The G3 visa aids in obtaining a Chinese business visa within a short period of time. I highly recommend G3 visas because they are familiar with the Chinese consulate's visa processes and can complete visa processes correctly and quickly.
Karl Ekstrom is amazing. He gets back to you in record time, always answers your questions - no matter how big or small. Karl takes time to explain everything clearly and saved me a lot of time. I really appreciate his patience and professionalism. I have used Karl's service for 3 years now, and it has remained the same throughout the years. His attention to details made my transaction smooth and easy to follow. Not only is Karl great at what he does, he is kind.
Thank you Karl!
Florence Lin, Operations Assoccite / Case Mamnager, was very professional and detailed in her interaction to-day, Monday. She had clear discussion for the Viet Nam eVisa that my wife and I are
Applying. Ms. Lin also paid detailed attention for the G3 Refunds Team to have the additional refunded back to original form of payment.
Also, to-day, I received my Second-Valid Passport book. Brandon Benion and Daniel Hernandez (both from G3 Visas) facilitated this transaction for me.
The moment I sent information through email the response was timely. There was an issue but quickly got rectified by explanation and another viewing. They accepted and submitted. From that point on the communication was very clear and what the company said was going to happen, did. Also, very pleasant to deal with. GREAT EXPERIENCE!
Thanks Aimee you have been awesome to work with and I will definitely share my experience with my peers and other business partners involving your services.
Great experience!
Julia made this process so easy and relaxing. She was very helpful and fast with responding to emails. She put my mind at ease. I highly reccomend using G3 Global services!
I paid $776 for 8-10 days Visa service But waited over 100 days got no Visa.
When I withdraw my application, I got No Apology, No Refund.
Is this for a visa or the eTA? I can't tell the difference. Are they the same thing? I cannot access the page that says "Our trusted visa and passport…" Where is that page? All pages are confusing. Have I paid for this? I can't remember and cannot locate that info anywhere. Sheesh! Feels like I'm filling out some kind of impossible government paperwork!
Passport came much faster than I was expecting; 4 days from them receiving my application. I payed for the 'mission critical' tier.
Yes, I could have made an appointment with the US passport service and traveled another city that had an office and handed in the application myself and saved a little money, but with the travel expense I doubt I would have saved much money, and with the convenience, this service was well worth it, to me.
These guys were the only expedited passport service, of the several I looked at, who actually picked up the phone when I called them and that gave me the confidence to go with them. They helped me along the way and answered all my questions. I would used the service again if I needed to in a heartbeat
I was skeptical of spending a larger amount for an expedited passport and having it not work out. I am so happy I tried! My expedited passport was sent to me MUCH quicker than I expected. A huge thank you to Janine A at G3 Visas. She walked me through the entire process, and was extremely helpful, kind, and responsive. Thank you!
We got our passport in time but in I will never use this agency again. Our main point of contact was rude most of the time and not very patient. Every time I called her it sounded like I was bothering her. For a payment of 800 dollars I would have expected far better service and at least someone that pretended to be nice. I have used Rushmypassport.com 5 previous times and a great experience. I rarely write reviews but I though it was necessary to do this one. We are all busy and when we pay for service it should be provided with kindness.
G3 promised a fast turnaround. I paid the money, sent my old passport and now more than 8 weeks later, G3 has kept my money, kept my old passport, refused to respond to me, refused to obtain a new passport for me. A total FRAUD and SCAM.
During the Covid 19 pandemic, when the passport offices were closed and it was chaotic, I found it very calming and useful to use G3. The personal service I got from Joseph mcGurn was exceptional. I hope I can convince others to use G3 with complete confidence. Not all agencies that do this kind of personal service can be trusted frankly, so finding this one was a gift!
Great company full of great employees who are both prompt and professional.
Excellent experience!
I did have a very good overall experience going through g3visas to renew my passport very quickly. They're comments in-between guidance was very helpful and positive. I would definitely use them again or recommend them to others.
The entire team was a pleasure to work with. Angela Farmer, Inna, Rubi everyone was very helpful and delightful to work with.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members