Garage CabinetsReviews 9

I placed an order for a cabinet on February 9,2026 (Order #*******) for $304.99. At the time of purchase, the company stated that delivery would take approximately 1–2 weeks.

After several weeks passed with no shipping confirmation or tracking information, I reached out multiple times for updates. I was repeatedly told that the order was delayed and still being processed, but no concrete shipping timeline was ever provided.

As of March 12, more than four weeks after placing the order, the item had still not shipped. I formally requested a refund due to non-delivery and have received no response since.

At this point, the company has failed to deliver the product within the stated timeframe, has not provided tracking information, and has ignored a direct refund request. I have been forced to dispute the charge with my bank.

I would advise others to be cautious when ordering from this company, as my experience has been marked by delays, lack of communication, and failure to resolve the issue.

I wasn't very happy with my experience buying cabinets from garagecabinetsonline.com. The process felt disorganized, and communication was inconsistent whenever I tried to get updates or answers. Delivery took longer than expected, and once the cabinets arrived, the quality didn't really justify the cost. Installation ended up being more difficult than it should have been due to small issues with the materials and fit. Overall, it was a frustrating experience and not one I'd want to repeat.

I ordered an Ulti-Mate cabinet from them, they were somewhat helpful and called me the next day indicating that shipping to New York State was a problem and they had to cancel my order. The product page clearly states "Curbside delivery lower 48-states". Something is clearly amiss here.

While I can't speak to the other negative reviews below, I would suggest to avoid these folks should you live in New York.

Received my order confirmation for fencing. After I ordered, I contacted the fencing manufacturer and they said this company is not a licensed distributor of their fencing. Canceled my order 12 hours after ordering and they said they were keeping 5 percent. Read the very, very, very, very, very fine blue print that you cannot see online. It says Pre-Order even though your ORDER CONFIRMATION says it is your ORDER. They said you should read their policy page. When I looked for it - it was coming form a different website - not even theirs. Called my credit card company and they charged the order immediately upon submitting the order even though an email the next day said they were out of stock and it may be 2 months before they get it in stock or longer. Upon reading reviews from others, they are still waiting on orders they made over 4 months ago. I think this company may be a fraud online company.

Ordered a grill one month ago. After two weeks with no information I requested an update. Alex called and emailed me back letting me know it would be an additional two weeks. I had no issue with this and was very pleased with his effort on updating me. Three weeks after that I requested an update, no response. Waited another week and requested another update, again no response. At the one month mark I requested my order be cancelled. Would have been ok waiting a little longer had I gotten a response or update between now and the initial response.

After reading some of these reviews, I am concerned. I placed my order on March 27 and today is now April 13 and I was supposed to have my order in 3 to 5 days. When I call, the voice recorder always says they are closed or it just continues to ring. No response to emails either. ‍

The product I ordered was backordered. Garagecabinetsonline collected the full cost of cabinets I ordered which was close to $5000. I called after over two weeks had passed to check on the status of the order only to learn the product was still not available. At that point, I asked the sales guy, Alex, to refund my payment. Alex, stated he would check the order status again and call me back. That was two days ago. He did not call back. Fortunately, I paid with PayPal and have initiated their problem resolution process.

This company charged my credit card knowing the product was back-ordered, then refused to refund my payment after three weeks had passed without providing any information regarding when the product would ship. Suggest you shop for garage cabinets elsewhere.