Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of GlobalShopaholics

GlobalShopaholics

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate GlobalShopaholics?
grey stargrey stargrey stargrey stargrey star

GlobalShopaholics Reviews Summary

Global Shopaholics is a package forwarding company that allows customers to shop from USA retailers and have their packages shipped internationally.

This summary is generated by AI, based on text from customer reviews

service
130
value
127
shipping
129
returns
96
quality
120
This company does not typically respond to reviews

We monitor reviews for authenticity

Germany
2 reviews
8 helpful votes
Follow Kyja P.
Unfollow Kyja P.
Share Review
Report Review

I used Global Shopaholics to forward a $309.95 Walmart order to Germany. They charged me $229.81 for shipping and I paid $185.77 in customs fees based on the shipment weight they documented as 16.8 lb.

Despite that, I received only two items: a comforter set and a throw blanket.

Missing items (value $193.97):
Bed sheets

Picture hanging strips

Closet organizers

Their own commercial invoice (GLZF1195) lists all five items under the two packages they shipped. That means they certified the shipment as complete and used the full value for customs.

When I contacted support before submitting the shipping request, I provided my Suite Number and asked whether all items had been delivered. I was told the shipment was complete.

After days of being ignored, I was told "everything was shipped" — with no intake photos, no weight logs, and no proof.

Only after I posted a public review did they suddenly "find" additional packages in their warehouse. These packages were never matched to my account, never documented as missing, and never included in the shipment I paid hundreds of dollars to receive.

Now they want me to pay for shipping again.

Bottom line:
Global Shopaholics documented the shipment as complete, charged me for the full weight, failed to include all items, and only located the missing packages after public pressure. I cannot recommend this company to anyone who expects accuracy, accountability, or basic customer service.

Date of experience: March 25, 2026
Australia
1 review
0 helpful votes
Follow H L.
Unfollow H L.
Share Review
Report Review

Terrible company
April 16, 2026

TERRIBLE experience, very slow to reply to emails, nearly impossible to find any support, and SOOOOO expensive like double or triple the cost of others i have used.

Date of experience: April 16, 2026
Algeria
1 review
0 helpful votes
Follow MOC D.
Unfollow MOC D.
Share Review
Report Review

If you are an international shopper, STAY AWAY from Global Shopaholics. This is not a reliable parcel forwarder; it operates like a bait-and-switch trap designed to hold your expensive merchandise hostage.

Here is their highly deceptive business model: They gladly receive your valuable packages at their warehouse, but when it is time to pay for the shipping invoice, they intentionally block standard international credit cards.

Instead of offering a normal, secure payment link like any legitimate business, their support team (agent named Chris Edward, Ethan, John) forces you into a corner. They demand highly suspicious, unprotected, and expensive payment methods, such as international Bank Wire Transfers or shady PayPal "Friends and Family" transactions.

They know exactly what they are doing. They create artificial payment barriers so that your goods are trapped in their Delaware facility. You are left with two choices: pay absurd fees through shady methods, or abandon the goods you rightfully bought so they can keep them.

My current shipment (ID: YIKB3263) is being held hostage under these exact extortion-like tactics. They refuse to provide a simple, secure checkout solution and blame the customer for their own imposed barriers.

Do not risk your hard-earned money and valuables. Your packages are not safe here. Save yourself the stress, the endless emails, and the feeling of being scammed. Choose literally ANY other forwarding company if you want peace of mind.

Date of experience: March 20, 2026
California
1 review
1 helpful vote
Follow Adel A.
Unfollow Adel A.
Share Review
Report Review

Worst experience ever
August 15, 2025

After confirming that the company can ship perfumes through their advertisement, I bought the perfume. When the perfume arrived, I approved the shipping request. A day later, the perfume arrived as well. It turned out that the smart employee separated the brown shipping box from the perfume and considered them two separate shipments. I contacted them via email, the quick chat on the website, and WhatsApp. No one responded until more than a week later. Finally, the employee told me that they cannot ship perfumes, even though the advertisement confirmed this. He explained that the advertisement was old. The perfume seller did not accept to return it. Then the employee told me that we can ship it to one of your friends in America. I made an agreement with one of my friends and he provided me with his address, but they did not ship it to him. I am still waiting for them to transfer the price of the perfume to my account. All of this has taken three months so far, and I am still waiting

Date of experience: June 26, 2025
Angola
1 review
0 helpful votes
Follow Justo B.
Unfollow Justo B.
Share Review
Report Review

Fast and reliable service, meets deadlines and ensures delivery safety; I recommend Global Shopalics.

Date of experience: May 26, 2025
Angola
1 review
0 helpful votes
Follow Pascoal C.
Unfollow Pascoal C.
Share Review
Report Review

Incrível nos preços justo de transporte segurança adequada. Altamente recomendável para que envia para o mundo e principalmente para Angola

Date of experience: April 27, 2025
South Africa
1 review
1 helpful vote
Follow Serro B.
Unfollow Serro B.
Share Review
Report Review

I purchased some vintage car parts and delicate instruments were removed from their protective boxes and lumped in with heavier parts so now I am at a $200 loss on some rare to find and expensive parts - they have no respect for your merchandise

Date of experience: January 30, 2025
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear Customer,

We sincerely apologize for the inconvenience you've experienced. To help us investigate and resolve your issue promptly, could you kindly share your shipment ID or suite number?
Once we receive these details, our team will immediately look into the matter and provide you with an update.
We truly appreciate your patience and cooperation. Please don't hesitate to reach out if you need any further assistance.

Pakistan
1 review
0 helpful votes
Follow Hook W.
Unfollow Hook W.
Share Review
Report Review

Affordable shipping rates and fastest delivery also good customer support experience.
I got my package on time and in safe condition
Highly recommended

Date of experience: July 2, 2024
Pakistan
1 review
0 helpful votes
Follow Muhammad A.
Unfollow Muhammad A.
Share Review
Report Review

Choosing Global Shopaholics for my international shipping needs was a decision I'll never regret. Shipping a phone and a laptop from the USA to Pakistan could have been a nerve-wracking experience, but with them, it was the opposite. Their customer service is a cut above, providing swift, empathetic support that genuinely makes you feel valued and taken care of. The delivery was on time, which is a testament to their efficiency and commitment to customer satisfaction. It's refreshing to see a company not just meet, but exceed expectations. For anyone in need of a trustworthy and efficient freight forwarding service, Global Shopaholics is the way to go.

Date of experience: April 9, 2024
Qatar
1 review
2 helpful votes
Follow Ihtraz U.
Unfollow Ihtraz U.
Share Review
Report Review

Fake reviews on Google

They not only lost my package, they are using fake reviews to keep their bad service from surfacing.

Date of experience: April 7, 2024
Angola
1 review
0 helpful votes
Follow Luis M.
Unfollow Luis M.
Share Review
Report Review

Shiping
March 29, 2024

They are very organized, responsible and serious. My orders arrived in record time and extremely well maintained.

Date of experience: March 27, 2024
Angola
1 review
1 helpful vote
Follow Heitor A.
Unfollow Heitor A.
Share Review
Report Review

So far I am loving!
March 14, 2024

I already received 5 packages and so far I have no complaints. The support always helps me trough my doubts and concerns. Definitely is a good experience.

Loading...
Loading...
Date of experience: March 13, 2024
Angola
1 review
0 helpful votes
Follow Anatoly Luís B.
Unfollow Anatoly Luís B.
Share Review
Report Review

Excelente Trabalho
March 6, 2024

Felizmente nunca tive nenhum problema com a Global, sempre atendem no momento certo e dão ajuda necessária.

Date of experience: March 5, 2024
Australia
1 review
3 helpful votes
Follow Brent S.
Unfollow Brent S.
Share Review
Report Review

They're Incompetent
February 13, 2024

They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution:

- Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages.

- Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer.

- You'll be lucky to get an email response.

- Chat "help" can go around in circles between unnamed "departments" with no resulting action.

- If they make an undertaking to do something, it's unlikely they'll follow through.

Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.

Date of experience: February 10, 2024
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear Customer,

We sincerely apologize for the inconvenience you have experienced. After thoroughly reviewing your concern, we have gathered complete details. It appears that the items in question were gun parts, and it's important to note that we do not facilitate the shipping of gun parts internationally as per our policy.

Our standard procedure involves additional time for processing when customers ship gun parts, and we have maintained regular communication with you to provide status updates.

After management's approval for the return, we granted approval for domestic shipping. Once the payment was received, we promptly processed and shipped shipment.

We appreciate your understanding in this matter.

Angola
1 review
0 helpful votes
Follow Laurindo A.
Unfollow Laurindo A.
Share Review
Report Review

Eu amei a experiência
January 19, 2024

It was an honor for me to have your services at my disposal, I really loved them, so responsible and punctual, mine lasted just 15 days. But it's a shame that Global doesn't have the Province of Moxico as a field of action, I had to travel to Huambo to receive the order... Add the province of Moxico as one of the provinces of action.
Thank you for the services!

Date of experience: January 18, 2024
Angola
1 review
0 helpful votes
Follow PaiAzul O.
Unfollow PaiAzul O.
Share Review
Report Review

Preciso que dão o melhor no anto de preparação do item são coisa que leva muito tempo pra fazer o serviço

Date of experience: January 15, 2024
Angola
1 review
0 helpful votes
Follow Bé C.
Unfollow Bé C.
Share Review
Report Review

Positiva
January 3, 2024

Tem sido muito bom trabalho com a Global Shopaholics. São ótimos com os seus serviços de intermediários. Espero continuar a trabalhar convosco em 2024

Date of experience: January 2, 2024
Angola
1 review
0 helpful votes
Follow José S.
Unfollow José S.
Share Review
Report Review

Firstly I would like to thank you for your services.
As for the shipping price, I thought it would be affordable, but it wasn't.
For an iPhone xr, I thought I would pay $45 at most but I paid $65, $24 which is already a lot. As for the time between, the shipping specifications said that the package would be delivered in 12 to 15 days, but I received the package in 16 days. I think the delivery time needs to be adjusted.

Date of experience: December 29, 2023
Angola
1 review
0 helpful votes
Follow João Augusto C.
Unfollow João Augusto C.
Share Review
Report Review

Excelente
December 28, 2023
Updated review

Bom atendimento e resolvem sem que possível.
Envio rápido sem muita burocracia, é sempre bom usar os vossos serviços

Date of experience: December 27, 2023

Excelente
November 22, 2023
Previous review

Excelente serviço, agora com o preço mais baixo, rápida consolidação realmente melhoraram.
Parabéns.

Date of experience: November 22, 2023

Devem melhorar o tempo de consolidação, e fazer mais inspecção nos produtos, porque tem exagerado o peso.

Date of experience: June 17, 2023
Pakistan
1 review
0 helpful votes
Follow Babar S.
Unfollow Babar S.
Share Review
Report Review

I got my package safe and very quickly, excellent working of Global shopaholics, Highly recommended.

Date of experience: December 22, 2023

From the business

Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.


globalshopaholics.com
Chantilly, VA, United States
+121
See all photos