Go Logo Now

This company is complicit with NYTimesPublishing.com guilty of denying me a legitimate refund of $2007. They processed my CC transaction for NYTimespublishing.

This company took my $2007, lied about several important issues they said were true, promised me a 100% Satisfaction Guarantee refund verbally, in the contract, and in emails. Due to negative information about their company, I canceled the contract 2 hours after purchasing it and asked for a refund verbally, in email, in texts and in Chat on their website. It's been over 49 days, now, and this company still has my $2007. I cannot publish my book without those funds.

The worst company I have ever worked with.

I paid Over £700 for a website design including support once it went live, and the purchase of a Domain. The website has not been finished after several months, and the domain has been purchased under their own name and servers.

Frustratingly i have now requested a refund - to no avail - after which i simply requested the Administrative credentials to my website and Passcode to transfer the Domain across. To date they have refused and are ignoring unwilling to comply unless i pay a further £5,000.

A summary of concerning points listed below:

- They are not registered on companies house in the UK purposely, so they are not traceable.

- They regularly instigate a change of account managers on your project to evade a single source of blame. In my case this was, Muhammad, then Alistar then Ricky and now no one.

- Once payment is made they communicate intermittently and eventually completely stop.

- Constantly push for more services and asking for more money at every opportunity, not having completed the original project.

- When you start to push for deliverables the rudeness received was mind boggling and very abrupt. They hung up on me several times and often spoke over me suggesting i do not know about technical matters and not to concern myself with it too.

I would advise everyone to stay well away from them.

I am now in the process of speaking to commercial solicitors and the relevant authorities to instigate a county court judgement as well as trying to engage with 'Trading Standards' and 'Action Fraud'

They have consistently demonstrated their commitment to maintaining a positive brand image and driving brand growth.

After a very difficult process, I got a beautiful website. A very hardworking and caring company. I think they can do better and bigger things in the future. My only complaint is that, unfortunately, after the work was done, I learned that there was a very high fee to be paid for a video explaining how to use the administration panel of the website. I had to learn everything myself and it was very difficult and I wasted time. It should have been specified from the beginning. But I still recommend GoLogoNow company.

Work well done! Cheers! Looking forward for a long term business relationship.
They've been a great help and support.

Absolutely avoid this company.
I asked them to create: mobile App (uploaded to apple store and google play), landing page, logo.
Of all the items they were supposed to work on and deliver to me, I only received the logo (which I designed and they traced so technically they can still argue that they did some work). Make sure any files they send to you are complete and usable.

Their design was poor. Design was inconsistent. Typos are frequent (also evidenced in their Truelink Communications website). They made excuses with every single poor performance/delivery.

As soon as you pay they will go quiet for weeks at a time.

Unaccountable company: They will lie at every level and try to spin it around and say it's your fault.
* were all involved.

No updated schedules regardless of multiple times requested. Multiple times I asked for improved communications. Multiple times I asked why my app was missing features initially requested. Finally they got tired of me asking and said oh, you approved it that way. That was from *. I thought they were honest in the beginning. Don't be tricked by any of them. FYI they record conversations too.

Lastly, if you still want to take a risk with this company (because it seems like a good deal) then, I highly recommend you adjust the refund verbiage on your contract to less than 180 days for completion (because Paypal or credit card companies cannot help you beyond that), add specifics for payment to ONLY coincide with milestone deliveries (not just screenshots) and get a contract lawyer to review the contract. If your project details are not written down then GoLogo will definitely pretend it was never discussed.

Reminder: I hired them to create the following: Logo, Website landing page, Fully functioning mobile App.
What I got: a logo that they did not design.

Acutal verbiage that Go Logo Now (aka Truelinks Communication) has written to Paypal:
We are attaching a documents which covers the project scope and covers the information outlined by the PayPal. Although we have provided what we had to while cutting the time short beyond limits for such project, but we do want PayPal to know and remember that the client and we are under a Contract of the services engaged according to which we, till date, have time till deliver (almost a months' time). According to that contract, we have not breached any of the terms found therein. Moreover, we have not violated any of PayPal's policies. Looking forward to a justified judgement.

In regard and annexed to the attached, we feel obliged to share that our deliveries have been prompt and that we have revised the deliverables countless times in good faith without reservations as to whether it exhausts more of our resources than what the scope of work covers. We have delivered Logo, Landing Page/Website, Wireframes, Alpha Release, and the Codes (which as attached are next to completion). The refund claim currently under scope springs from "non-delivery of item" yet the date of delivery has not yet arrived i. E., June 12,2022, which is sufficient time for us to deliver the mobile application with last of the remaining developments completed, hence it has been made before the lapse of time and with ill intention. We have attached the signed contract of this assignment which transparently covers our agreement, including our contentions mentioned herein and in the attached document. We look forward to just judgement on PayPal's part with due regard to Contract between the parties made at options voluntarily without any dispute as to terms till date. Any other concern/query is welcome. We can be reached at our registered email address.

*Personal information redacted by admin

Great Experience!
Keep it up guys more business on the way. Thanks Kurt and Allen. I am happy that my idea was catered and presented even more beautifully.

Wooow that's what I was wishing for I really look forward to working with you guys more.
Oliver was very helpful

Thank you Christina Wight for helping me set up my first business website. I've received a grate services from Christina Wight because she always pay attention on my request and followed up with me and even gave me a better options for my business choice. It has been a pleasure to work with you as well.

Go Logo Now was an absolute pleasure to work with. They were so involved every step of the way ensuring my satisfaction with a Logo for my business. They go above me beyond to help bring your idea to life and offer any other business startup assistance you might need like branding and web design etc. They were very prompt and friendly throughout the process I will definitely be using them again.

It was very technical and at times and it went over my head, They 1st drafted a GDD (Game Design Development) Document and it was clearly explained what were the steps in how we are going to move forward.

We have a list of people that would like to take this company to court, not for small logos or sites but for bigger projects where they ask for thousands than stall and perform poorly. This is a group of younger chaps that use stall tactics to delay clients as when too much time has transpired. The client can no longer make a claim with Paypal or a credit card company hence no avenue to have their money refunded as per their 100% satisfaction, money back guarantee. Further tactics used are, no communication (cutoff) once a client asks for a refund or a lack of communication, causing unnecessary delays. Over promising and underdelivering, multiple excuses on getting covid or a relative dies hence your project is delayed etc. 2 or 3 case managers as a results of delays and starting over again. They also misrepresent themselves, stating they are bigger than a small firm and misrepresent their skill level which is junior. Please do not fall for sending more money if they ask or blaming yourself if you get frustrated. Ensure you only forward them what you can afford to lose. WE have also noted numerous fake reviews and other cases of fraud. Kindly contact us if you would like to join the court case. Will wait another month to give time others time to reach out. If you are dealing with them now. Do not allow delays over 90 days so you may use Paypal or a credit card company to help recoup some of your losses. Logos and small, more simpler projects are fine. As mentioned we have a list of cases, all similar in complaints. Hence if you would like to join, please feel free to reach out so we may stop further clients from losing their money.

Very professional and helpful teams. Skilled and highly trained. I recommend gologonow to everyone trying to start their business.

Go Logo Now built a beautiful website for us and were a breeze to work with. They were very responsive to our requests and attentive to any issues we had. We would be happy to work with them in the future.

Great design, wonderful communication throughout process. Took critique and suggestions well to give me a design I was happy with