IbottaReviews 6,740

I've only been using Ibotta for almost 2 months. I'm getting more back from Ibotta than Fetch. I keep asking everyone I know if they are using it. If not, I'm trying to hook them.

To me Ibotta is great! The app is super easy to use and self explanatory. You get free cash back on products you're going to buy anyway, things you use in your every day life, so why wouldn't you use Ibotta? It's simple, go buy what you need then go find it on Ibotta and just scan your receipt. Its that easy, then "boom" your free cash will appear in your account in minutes! Thanks Ibotta!

It's good but when you scanning in the store and then you come home and stand the product to submit it to y'all it's always rejecting it and it's the same amount but you don't get the money for it you just let it go and if you haven't linked to your account you should be checking and make sure the products is there I.

I use Ibotta but note that sometimes an item will be listed as eligible, but when you scan the receipt later, it will not be eligible. Suggest always scanning the item at the store to be sure it counts, if you are making a purchase to get the savings. Very frustrating that it is not always clearer. When I went to post this, I was asked if I contacted Customer Service first -- good luck finding a way to communicate with them via email!

I use Ibotta to save a little on groceries, and personal care items that I typically purchase at my favorite stores. You have to be quick because sometimes the offers disappear while you're trying to get them, and I often miss out because the specific item is out of stock with the retailer. In addition, no receipt for cash back on shipped items, and email conformations aren't accepted.

Ibotta is straight forward and easy to use. They seem to know the struggles Americans are going through and add offers to assist. The money for gasoline is a good example. Thank you Ibotta!

I purchased 3 bags of Lays and 1 bag of Doritos and did not get my credit. My receipt clearly shows I made the purchase and I scanned the bar codes but the system wouldn't accept them.

More often than not, when I buy multiple items (and up to 3 or 5 are usually allowed), it only credits me for buying one of each item. Even when i scan the barcodes like it says to do, I still don't get the right amount back.

While most rebate submissions go smoothly, sometimes seemingly simple in-store transactions get hung up for unexplained reasons. When reported, I'm forced to wait 3 days before help ticket is issued, & even longer to resolve. This leads to frustration, lost bonus opportunities & giving up for periods of time.

I scanned my receipt and thought all eligible items were automatically credited but I was incorrect but they check for missing items and let you know so you can still claim them! That's great customer service!

It is fun every couple of days looking to see what the new offers are and making money back on items that I utilize on a regular basis.

The app will have a product listed for cashback and then it'll disappear from the app. Also, it's not accounting for products that are clearly listed as cashback products and shown on the receipt, but it will not issue me the cashback, even if I scan it in the system it still won't show me cashback.

I scan my receipts! All I want to do is scan my receipts. I don't understand how to upload my receipts. Every time I try to upload my receipts Ibotta says they can't read it which is bull$#*!