On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Irwin Reviews Summary
IRWIN is a manufacturer of hand tools and power tool accessories, offering a wide range of products designed for professional tradesmen. Their tools are built for performance and reliability, with a focus on delivering innovative solutions to meet the needs of builders and maintainers.
This summary is generated by AI, based on text from customer reviews
I love my Irwin mechanical carpenter pencils, but there hard to get because there always sold out at fleet farm..
I contacted Irwin industrial tools to get replacement parts for some clamps.
The clamps have always performed better than the knock off clamps sold by Harbor Freight, so I just needed replacement jaw pads, which get a lot of abuse when you're working with grinders, and power tools.
The customer service guy asked me to send a picture of the clamps so he'll know the type and size, so he can send the proper parts. I snapped a few pics and emailed them.
About 10 days later I get a package with several replacement clamps not just the pads.
He said several clamps needed to be replaced, so he sent new ones, and charged me NOTHING.
Needless to say I was impressed with the rep, as well as a company that stands behind their products.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account