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Jane is back! Jane is a curated marketplace for boutique fashion, home decor, and lifestyle products. Shopping at Jane.com is like wandering through your favorite boutique from the comfort of your couch.
Jane.com is an online retailer that offers a wide range of products, including clothing, accessories, and home goods. The website features daily deals on boutique products, with discounts of up to 65% off. Customers can also shop by category or browse through curated collections.
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Overall very happy with my purchases; just 1 dress wasn't a good fit…another was out of stock, but it didn't tell me that as I placed my order. Still working it out with seller :)
I ordered several bags from this company. Most were on sale so some colors and styles were out of stock. They are good quality.
The dress was just as described. I ordered the size up based on other reviews, and I am glad I did. The larger size fits like my normal size.
Amazing customer service! Probably the best and fastest response time I've experienced. They delivered my order incredibly quickly, even though I live on a rock (Guam)! They were also very responsive and updated my shipping address right away after I emailed them. Highly recommend!
Wonderful, I have a few of these and I love the pocket inside for keys, etc. My iphone fits perfectly in it and it holds a lot of things.
Dear Jane
I received the shoes today and thank you for sending them! I truly appreciate your help!
Wish you a great afternoon
Sincerely
Rowena
So much better than the old Jane, the last time they took 75 bucks from me and I never received the products and found they closed and tried to get a refund it never happened
It came exactly as described. Came in time for teacher appreciation week. I added my own mix and extra goodies and fit perfectly.
The wood flowers are perfect, The additional filler pieces I bought are perfect too, only thing I wish that the birth flowers would have the month on them somewhere. Other than that it's perfect and my moms going to love them
The experience shopping on this site was great. Communication was good, though shipping took some time. The product once re roved was too small. The quality looks good, but I will be returning it.
Poor-see above. Discourages me from ordering from Jane in the future. Correction took 3 weeks! I was forced to submit photos to prove that Jane's Seller Jardin, aka Chocolate sent me a small dress instaed of a large. No telephone contact for Jane for Customer Service. Response takes too long.
I ordered some personalized erasers and a t shirt for Teachers Appreciation Week and they all turned out great. They did take awhile to get here. But with the personalization, I can understand. I'd order again!
Easy ordering, true to size.
Love these Tshirts that are longer in length as I have a longer torso and most shirts are either too short or they shrink after a few washings. These do not shrink, are soft and come in so many colors
I was nervous buying at first and it took a little bit for shipping but about a week later it shipped and was here in a day. Super nice hat I was impressed
Great Experience! The sellers I bought from were fantastic. The shirts I bought were great with beautiful graphics. Shipping was great and delivered as expected. I will certainly be using Jane again soon.
The pricing was fantastic and the material of these pants is spot on, vey comfortable. I bought three pair, the standard colors, should have bought more, they are that good!
I emailed JANE wanting to know how I would go about exchanging for a different size. I was responded to by JANE as well as the supplier letting me know that I could exchange and where to send the items needed to be exchanged.
I ordered a necklace with six stones to represent each of my grandchildren. I am in love! Thank you so much.
I ordered a necklace and I received it in about a week.
Unfortunately the product I ordered turned out to be flawed to put it politely. I reached out to customer service, they got back to me fast and had a final resolution in just a day or two. Things happen, I get it. But they handled it really well and would shop them again.
Answer: Hi Celeste! So sorry to hear that. You can contact [email protected] and they can assist you with a return and refund. Happy Thanksgiving. :)
Answer: I think this is their thing. I suspect they are in China. I just got notification that after waiting 5 weeks, may be, 10-20 more days. No refund and they don't respond.
Answer: Hi Charlene, thanks for reaching out. I recommend contacting our support team via email at [email protected] or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8. Thanks!
Answer: Hi Linda, thanks for reaching out. I recommend contacting our support team via email at [email protected] or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8


Hello,
Thank you for your feedback and we are sorry for the hassle. I do see that correct item was delivered to you after getting in contact with the seller. If there is anything else we can help with, please reach out to us at [email protected]
Thank you