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Jane

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Jane is back! Jane is a curated marketplace for boutique fashion, home decor, and lifestyle products. Shopping at Jane.com is like wandering through your favorite boutique from the comfort of your couch.


jane.com
Founded in 2011
Thornton, CO, United States
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Jane Reviews Summary

Jane.com is an online retailer that offers a wide range of products, including clothing, accessories, and home goods. The website features daily deals on boutique products, with discounts of up to 65% off. Customers can also shop by category or browse through curated collections.

This summary is generated by AI, based on text from customer reviews

service
53
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Take your time!
June 13, 2026

Overall very happy with my purchases; just 1 dress wasn't a good fit…another was out of stock, but it didn't tell me that as I placed my order. Still working it out with seller :)

Date of experience: May 26, 2026
1 review
0 helpful votes
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Great bags
June 10, 2026

I ordered several bags from this company. Most were on sale so some colors and styles were out of stock. They are good quality.

Date of experience: May 31, 2026
Ohio
1 review
0 helpful votes
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Nice dress
June 8, 2026

The dress was just as described. I ordered the size up based on other reviews, and I am glad I did. The larger size fits like my normal size.

Date of experience: May 29, 2026
Guam
1 review
0 helpful votes
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Necklace and slippers
May 30, 2026

Amazing customer service! Probably the best and fastest response time I've experienced. They delivered my order incredibly quickly, even though I live on a rock (Guam)! They were also very responsive and updated my shipping address right away after I emailed them. Highly recommend!

Date of experience: May 20, 2026
1 review
0 helpful votes
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Hot Pink Crossbody
May 29, 2026

Wonderful, I have a few of these and I love the pocket inside for keys, etc. My iphone fits perfectly in it and it holds a lot of things.

Date of experience: May 19, 2026
Mississippi
1 review
0 helpful votes
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Fabulous shoes
May 28, 2026

Dear Jane
I received the shoes today and thank you for sending them! I truly appreciate your help!
Wish you a great afternoon
Sincerely
Rowena

Date of experience: May 18, 2026
1 review
0 helpful votes
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New Jane Spectacular experience
May 20, 2026

So much better than the old Jane, the last time they took 75 bucks from me and I never received the products and found they closed and tried to get a refund it never happened

Date of experience: May 10, 2026
Wisconsin
1 review
0 helpful votes
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It came exactly as described. Came in time for teacher appreciation week. I added my own mix and extra goodies and fit perfectly.

Date of experience: May 9, 2026
Oklahoma
1 review
0 helpful votes
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Fantastic
May 18, 2026

The wood flowers are perfect, The additional filler pieces I bought are perfect too, only thing I wish that the birth flowers would have the month on them somewhere. Other than that it's perfect and my moms going to love them

Date of experience: May 7, 2026
Utah
1 review
0 helpful votes
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The experience shopping on this site was great. Communication was good, though shipping took some time. The product once re roved was too small. The quality looks good, but I will be returning it.

Date of experience: May 7, 2026
New York
1 review
0 helpful votes
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Poor-see above. Discourages me from ordering from Jane in the future. Correction took 3 weeks! I was forced to submit photos to prove that Jane's Seller Jardin, aka Chocolate sent me a small dress instaed of a large. No telephone contact for Jane for Customer Service. Response takes too long.

Date of experience: April 25, 2026
Andrea A. Jane Rep
4 weeks ago

Hello,

Thank you for your feedback and we are sorry for the hassle. I do see that correct item was delivered to you after getting in contact with the seller. If there is anything else we can help with, please reach out to us at [email protected]

Thank you

Minnesota
1 review
0 helpful votes
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Great product! Great price!
May 16, 2026

I ordered some personalized erasers and a t shirt for Teachers Appreciation Week and they all turned out great. They did take awhile to get here. But with the personalization, I can understand. I'd order again!

Date of experience: May 1, 2026
1 review
0 helpful votes
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Great service. Love my tshirts
May 15, 2026

Easy ordering, true to size.
Love these Tshirts that are longer in length as I have a longer torso and most shirts are either too short or they shrink after a few washings. These do not shrink, are soft and come in so many colors

Date of experience: May 5, 2026
1 review
0 helpful votes
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Cowboy hat
May 13, 2026

I was nervous buying at first and it took a little bit for shipping but about a week later it shipped and was here in a day. Super nice hat I was impressed

Date of experience: May 3, 2026
1 review
0 helpful votes
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Great!
May 12, 2026

Great Experience! The sellers I bought from were fantastic. The shirts I bought were great with beautiful graphics. Shipping was great and delivered as expected. I will certainly be using Jane again soon.

Date of experience: May 2, 2026
1 review
0 helpful votes
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Deb's Lounge Pants
May 12, 2026

The pricing was fantastic and the material of these pants is spot on, vey comfortable. I bought three pair, the standard colors, should have bought more, they are that good!

Date of experience: May 2, 2026
Minnesota
1 review
0 helpful votes
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I emailed JANE wanting to know how I would go about exchanging for a different size. I was responded to by JANE as well as the supplier letting me know that I could exchange and where to send the items needed to be exchanged.

Date of experience: April 29, 2026
Mississippi
1 review
0 helpful votes
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Birthstone necklace
May 9, 2026

I ordered a necklace with six stones to represent each of my grandchildren. I am in love! Thank you so much.

Date of experience: April 29, 2026
1 review
0 helpful votes
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I ordered a necklace and I received it in about a week.

Date of experience: April 28, 2026
1 review
0 helpful votes
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Fast to make things right
May 8, 2026

Unfortunately the product I ordered turned out to be flawed to put it politely. I reached out to customer service, they got back to me fast and had a final resolution in just a day or two. Things happen, I get it. But they handled it really well and would shop them again.

Date of experience: April 28, 2026