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From the business
Laser is an Australian-owned consumer electronics brand established in Sydney in 1987. We create practical, reliable and affordable technology designed to make everyday life easier.
Our range includes home entertainment, audio, smart home products, power banks and chargers, portable monitors, computer accessories, car technology, fitness products, personal care and travel accessories.
Laser products are available through leading Australian retailers, online marketplaces and laserco.com.au. Our Australian-based team supports customers with product information, warranties, troubleshooting resources and after-sales service.
With decades of experience in consumer technology, Laser focuses on useful features, strong value, responsible compliance and products designed for Australian homes, workplaces and lifestyles.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 1,012 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 11th among Electronics sites.
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I had to order a replacement windscreen holder for the navigation system as the extended warranty refused to cover the damage to the original windscreen holder. They said it was an accessory and they didn't cover it, even though you can hardly use it without it.
Then when I purchased another windscreen holder you ask me if I would like to buy extended warranty for it. That's funny as they don't cover accessories π€. Anyway not very happy.
The 80 dollar Bluetooth speaker sounded bad when I first used it but I now use two of them and heavily Equalize them. Even though the layout is very comprised, 8" speakers neither naturally being able to play low and high frequencies well, I chose them because I was hoping to eq them into sounding good at the expense of volume, it has been a success and they are still satisfactory in volume. I hope Laser makes a 2.1 Bluetooth system, I bought a friend a Laser 2.1 soundbar, it too was exceptional value, I tried to buy myself one but they are no longer being made. Anyhoo, get two and eq them.
Thank you for sharing your thoughtful feedback and creative approach to balancing sound quality, it's great to hear how combining and equalizing the speakers improved your experience. Your support means a lot, and we'll definitely pass along your idea about the 2.1 Bluetooth system to our team. We appreciate your enthusiasm and hope to continue earning moves like yours as a believer in the brand.
I purchased 2 lazed tags for my wallet, and I can't get either to connect to my iPhone β¦. I haven't emails to the email support address and received no response what so ever.
I intend to return the product and week a full refund
Thanks for raising this, Harry. We have checked our support records but have not been able to locate an email linked to your details.
We have reached out to you privately so we can gather the order and product information, review the connection issue properly and help with the next steps.
Customer service good. I have worn the device but still find discomfort as for me having smaller facial features the eye mask becomes uncomfortable when lying on my side. Headphones ok
Thank you so much for sharing your experience, Carmen. We truly appreciate your kind words about our customer service. We're sorry to hear the eye mask is a bit uncomfortable for you and will pass along your feedback to improve fit and comfort going forward. Your input helps us serve you better!
Amazing service, item processed, shipped and revived really quickly. Great product and suitable for rain ordered
Thank you, Gary, for the kind words and feedback! We're delighted your order arrived quickly and that youβre happy with the product. We appreciate you taking the time to share your experience.
A great shopping experience with Laser. Was looking to replace a portable speaker and came across this company. Chose one of the cheaper ones as my husband looses them while working in the bush. Was happy to find one with attachments to either hold it on handle bars or clip to your belt loop... hopefully that will rectify the problem! π
Oh, was also happy to find there was a two for one offer that showed up when I put one in my cart, BONUS!
Deb, weβre so glad you enjoyed shopping with Laser and found the perfect portable speaker with handy attachments to keep away from the bush! Your bonus find sounds like a win too, thank you for sharing your experience and for choosing us. We hope this solves the losing-by-the-finch problem once and forever!
The light arrived promptly, and it was enjoyable to watch the ceiling light up. My daughter has adopted it as an evening light for her room.
Sophia, thank you so much for sharing your experience! We're delighted the light brings a warm glow to your daughter's room and would love to help if you have any questions in the future. Your happiness means a lot to us!
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Rabin, thank you so much for your enthusiastic support! Weβre thrilled to have exceeded your expectations and look forward to helping you with nothing but the best experiences in the future. Your feedback truly energizes us to keep innovating and caring deeply.
It was ok but instead of putting a remote loose in a box so it just clangs around put some bubble wrap on the remote.
Hi Michael, thanks for tossing your feedback our way! Weβre glad things were okay but hear you on cozying up that remote, it makes total sense, and weβll do better with packaging to keep everything safe and sound.
Extremely quick delivery for an online order. All products work perfectly.
Thank you so much, Raymond, for your kind words and taking the time to highlight our fast delivery and product quality. We're thrilled to hear everything is working perfectly and look forward to serving you again soon!
Check Out is only working using Microsoft Edge but not Google Chrome.
Fast delivery time!
Delivered to the door - items arrived in good condition.
Thank you, Angela, for your kind words! Weβre glad to hear your items arrived quickly and in great condition, looking forward to serving you again soon.
Very happy, will purchase again in the future. Laser products are great quality & reasonably priced
Thank you so much, Darren! We're thrilled to hear you're pleased with the laser products and look forward to helping you again with quality items at great prices whenever youβre ready for your next purchase.
Awesome service & superfast delivery! Well done team!
Thank you, Toby, for sharing your excitement about our service and delivery speed. It means a lot to know weβre meeting your expectations, and weβre always here to ensure your experiences stay great every time. Looking forward to serving you again soon!
Great job delivered quickly left in a safe place, love my purchase. Thank you keep up your great work
Hi Logan, I'm so glad to hear your order arrived quickly and safely, and that you love your purchase! Your support means a lot to us, and we'll keep working hard to exceed your expectations every time. Thanks again for sharing your kind words!
Very happy on this occasion. I have been very unhappy with some of your products in the past (2 camera had the internal charging port break off internally so they were useless) and your customer feedback/complaints process was terrible
Thank you, Chris, for sharing your experience and giving us another chance, weβre delighted to hear youβre very happy this time. We truly appreciate your honest feedback about previous issues, as it helps us improve our products and customer support. Your satisfaction is important to us, and we look forward to continuing to serve you well.
Your product is not working. My money is waste. I mean, I lost.thanks
Thanks for your feedback, Kokulan. We stand behind our products and are always happy to help resolve any issue.
We have not been able to locate a support request linked to this order, so we do not yet have enough information to investigate what has gone wrong. Please contact our team at [email protected] with your order number and product details so we can review this properly and work towards a resolution.
The tv mount I bought is not vesa compatiible 400x400 though the description says upto 600x400.
I tried calling to return it, but no response. How does someone return something
Thanks for raising this, Naushad. We have not been able to locate an email or support request linked to your order, so we have sent you a private message to help resolve this directly.
We are also reviewing the product compatibility information against the supplied specifications. Please contact [[email protected]]with your order number 16107 so our team can assist with the return.
The case sent fits but isn't the correct case for my Tablet. The Camera is in the top right hand corner of the tablet yet the case doesn't have that cut out. It's in the middle top.
Thanks for your feedback, Stan. Tablet cases are model-specific, including the camera position and cut-out layout, and the suitability details are listed on the product page to help customers select the correct fit.
We appreciate that these differences can be easy to miss. Please contact our team at [email protected] with your order number 16033 so we can review the model purchased and help with the next steps.
Hi, still not managed with SDM1 cord, to get all tv stations, WorldMovies. 10hd. 10 comedy.nicklodian. And any 10 atm are not watchable
Thanks for your feedback, Gabby. Free-to-air channel availability can vary depending on the antenna connection, signal strength, location and channel tuning setup.
Please contact our team at [email protected] with your order number 15700 and the product model so we can help check the setup, channel scan and recording configuration with you.
Puschased online... very easy to navigate and understand online store. Priced well. Super fast delivery, arrived well packaged and in perfect condition.
Thanks for your support, Bert. We appreciate you choosing Laser and taking the time to share your experience.
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- SmartCustomerβs sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for raising this, Mick. We understand your concern, particularly as the windscreen holder is an important part of using the navigation system.
We have reviewed the matter and refunded the replacement holder order. Your feedback regarding the extended warranty experience and the treatment of essential accessories has also been taken on board for review.