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Laveliya is an online store offering a wide range of dresses for various occasions, including wedding, prom, and formal events. They provide affordable prices, worldwide shipping, and multiple logistics methods.
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The dress is perfect, and the appearance is fantastic. The only downside is that the shipping took longer than expected. Hopefully, the shipping speed will be faster next time.
Easy to place orders, clear product details and reasonable prices. Packaging is sturdy with no damage during delivery. Very satisfied with the overall service.
I cancelled my order a week after placing it as my daughter found another dress elsewhere. This company wouldn't refund the full amount. After emailing Laveliya back and forth demanding a full refund for a service that wasn't provided (the dress hadn't even shipped yet), I had to do a reverse payment on my credit card. Laveliya kept changing the amount they would refund so I stopped emailing and let my credit card company handle it, to which they did successfully. Their return policy is bogus. Make sure you read it before purchasing. Take my advice and shop elsewhere.
I was very disappointed and didn't wear the dress. It's not the same as pictured. The fabric doesn't look the same the color is a bit different
Dear Customer,
We are sincerely sorry to hear that you are disappointed with your experience with our product. We understand your frustration and would like to extend our deepest apologies for the inconvenience you have encountered.
We understand you notice a slight color difference. Due to shooting lighting, angle and different screen display effects, minor chromatic aberration may exist between photos and real items, which is a common situation in online shopping.
We sincerely hope you can understand. If you are not satisfied with the item, please contact us anytime for a proper solution.
Sincerely,
Laveliya Customer Service Team
The dress never came and it never shipped on time! They still tried to get me to receive the dress after Prom and said I could use it for another occasion when I purchased it for Prom for my daughter! We were in a store 2 days before Prom looking for a dress because of this company! Don't trust them!
Dear Customer,
We are truly sorry for the delayed shipment and the huge inconvenience this caused to you and your daughter. We fully understand how important the dress was for the prom.
We have noted your complaint and will strengthen our logistics and order delivery management to avoid similar issues. Wish you all the best.
Best regards,
Laveliya Customer Service Team
It was my first time ordering from the company, I was a bit nervous, because I never heard of the company, but when the dress came it was everything my daughter wanted for her prom, thank you.
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
Ordered a dress for prom. It was BEAUTIFUL! So pleased with the color, quality and design was exceptional. It looked better than the picture of the dress that was posted.
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
Everything else is fine, but it's a bit too big, so I had to take it to a tailor to have it altered.
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
When I received my dress, I was so excited. Prom is coming up, and I think I'm going to have a great time. Thank you—the dress is beautiful.
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
The over-the-top material makes it super comfortable for all-day wear, while the short length adds a touch of flirtation.
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
It's very beautiful and fits perfectly. The size is just right. The fabric quality is excellent, and the shipping was very fast.
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
My experience was pleasant. The formal dress I received is beautiful and fits well. The custom size service is really helpful and makes the dress more suitable for my body shape.
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
The color matches the picture perfectly, the fabric is high-quality and comfortable, and the stitching is well-made.
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
I absolutely loved this prom dress! The fabric was high-quality, the design looked exactly like the picture, and it fit me perfectly. I received so many compliments on prom night. The shipping was quick, and the customer service was helpful when I had questions. I would definitely recommend this dress to anyone looking for a beautiful, reliable prom gown!
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
You're not just wearing a wedding dress—you're wearing my forever.
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
Absolutely stunning for my daughter's wedding! Great fit.
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
I was so pleasantly surprised when I received this dress. The style is loose and comfortable, and the fabric is soft, just as described. Thank you very much!
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
This dress is designed to be very flattering and accentuates the figure beautifully. I absolutely love it!
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
I absolutely adore this dress! If you're looking for a stylish yet affordable dress, this one is definitely your best bet!
Dear Customer,
Thank you sincerely for choosing Laveliya and for taking the time to share your positive feedback with us.
We are delighted to know that you had a wonderful experience with our dress. Your satisfaction is our top priority, and your kind words mean the world to us.
We look forward to serving you again in the future!
Best regards,
Laveliya Customer Service Team
Explore the newest arrivals from Laveliya, featuring exquisite prom gowns, elegant wedding attire, chic bridesmaid dresses, glamorous evening wear, and stylish footwear – all at unbeatable discounted rates. Take advantage of our global shipping services to receive your dream outfit wherever you are.


Dear Customer,
We are sorry we failed to settle this matter via communication. All cancellation and refund rules are available on our store page for reference. We always aim to handle customer requests flexibly. Thank you for your feedback.
Best regards,
Laveliya Customer Service Team