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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Souvent la matière manque de consistance, "d'épaisseur", surtout pour les vêtements d'hiver. Il n'y a pas de gamme de robes courtes pour les femmes. La hauteur des chaussures à talons n'est pas toujours indiquée (Notre dernière recherche) donc on n'achète pas
Il y a 2 semaines: une veste rose non doublée à l'intérieur et très chère par ce fait!
Hier, j'ai reçu une ceinture de couleur noire alors que c'est une de couleur grise qui tait commandée. Et il y a eu d'autres cas...
We are very satisfied with product. It is bueatiful. Custom service is nice. Only delivery take a little longer. But it is oke.
Mooie broek, maar daar was de prijs ook naar, wel tevreden hiermee.
Pekné, kvalitné tričko. Nabudúce tu nakúpim zas. Len dodanie trvá dlhšie.
Premièrement, parce que tout ce qui y est proposé est intéressant.
Ensuite parce que tout ce que j'y ai acheté était conforme à ce que j'avais commandé.
Articles présentés et proposés à l'achat sont conformes aux souhaits des acheteurs réfléchis.
Achetez ce qui VOUS convient exactement.
Je n'ai JAMAIS été mécontent de mes achats, je n'ai jamais rien réexpédié.
Réfléchissez avant d'acheter les offres sont très attractives.
Profitez en!
Je vous souhaite d'excellents achats.
Bien cordialement.
Marcel Camille
Die Auswahl ist super, die Preise teilweise sehr günstig. Schnelle Lieferung und sehr guter Kundendienst.
Je suis très satisfait du site LightInTheBox, où il est facile de naviguer et de commander l'article de son choix, même si les propositions sont abondantes.
Excellent and reliable Seller: definitely recommended, for the professionality and the quality of the services, and the celerity of the shipping and delivery times.
Excellent and reliable Seller: definitely recommended, for the general quality of the articles, the quality-price ratio, the celerity of the shipping and delivery times, and the kindness and professionality of the Customer Service.
Very professional company and good quality. The prices are very competitive. I am very satisfied.
Bought a kitchen faucet some years ago, Great quality. Worked flawless for over 10 years, decent thickness and great quality steel and chromingand ceramic bearing. Bought an other one a few weeks ago. Very thin! Connection from neck to base loose and just overall very mediocre.
Asked to return it, got three options a few days later. Keep it with a discount, keep it with a larger amount of cashback to re-use on lightinthebox or return it to China. Knew sending would cost me approx €35,-. Opted for this last option, because would have the most amount left over and I do not trust to install this mediocre quality of faucet. Got the full amount back and didn't have to return the faucet in the end.
Thanks LightnTheBox and seller. Great aftersales.
Einfacher Bestellvorgang, Beschreibung stimmt mit gelieferter Ware überein top
2x habe ich Hosen bekommen, die NICHT aussehen wie auf dem Foto!
Werde NIE mehr Hosen bestellen!
Das klappt einfach nicht!
Die jeweils bestellten Kleidungsstücke passen genau und sind außerdem preisgünstig!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members