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business logo of Modlily

Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
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Modlily Reviews Summary

The webpage is the homepage of an online clothing store called Moda Operandi. The page features a navigation menu at the top with categories such as Women's Clothing, Men's Clothing, and Accessories. There are also sections for new arrivals, best sellers, and customer reviews. The main content area of the page showcases various products from different brands, including designer labels like Gucci and Prada. The page also includes a search bar and a section for customer service information.

This summary is generated by AI, based on text from customer reviews

service
836
value
471
shipping
484
returns
387
quality
452
This company does not typically respond to reviews

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North Carolina
1 review
0 helpful votes
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1st bathing suit in years
June 9, 2026

I purchased a new bathing suit from Modlily and was pleasantly surprised! It looked the same as the photo online, it was well made and it fit! All good things...

Date of experience: June 9, 2026
Florida
1 review
0 helpful votes
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Modlily will give every excuse to not refund your order to your credit card statement! STAY AWAY FROM MODLILY!
I returned all but one item from my order due to horrible quality of their products and lack of shipment of my remaining order in a guaranteed timeframe. I returned the received items two days after receiving them. I contacted Modlily via Chat and requested that the remaining items not be shipped. They did not ship them. Instead of refunding my credit card, they automatically gave me store credit without asking me if I was ok with this, or receiving authorization to do so. After receiving my returned items for several days, again they automatically issued me a store credit without my authorization. I was on a chat with Modlily on May 31 for almost an hour, refusing their constant attempts for me to accept their store credit. I made it very clear, several times, I wanted a refund to my original form of payment. They finally agreed, stating it would hit my credit card within 5 - 7 days. I just finished another chat with Modlily, since I have not received a refund, and a credit balance is still on my account. Again they finally stated they would refund the amount, minus $18.99 as a return fee, to my credit card. I'm not holding my breath. After this review I will be contacting my credit card company to gain their assistance.
Additionally, their chat system will not allow you to leave a negative review. It won't accept it. The chat asks That is why I am writing this review.

Date of experience: June 8, 2026
1 review
0 helpful votes
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Exactly as promised
June 1, 2026

Everything arrived quickly and exactly as described and pictured. I was very pleased with my first experience with Modlily and new clothes.

Date of experience: June 1, 2026
1 review
0 helpful votes
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Customer service
June 1, 2026

I had an issue with not receiving my swimsuits, however with some discussions with customer service they reissued another package for me! So happy with their help! Thank you so much.

Date of experience: June 1, 2026
1 review
0 helpful votes
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I was surprised at how easy the ordering process was.
I ordered a swim suit that fits perfectly, true to size, and is very well made.
This is an excellent value for the price.
I will buy from here again.
Thank you!

Date of experience: May 21, 2026
1 review
0 helpful votes
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Trusted Site
May 19, 2026

I was very pleased with my overall experience. My only complaint is that it took awhile to receive the product but I admit I'm spoiled with other sites with very FAST delivery. However, I will order from them again.

Date of experience: May 19, 2026
California
2 reviews
0 helpful votes
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I purchased a new swimsuit top to wear with the bottoms I bought a few years ago (that are still in great shape). I love the selection and am so happy with the fit.

Date of experience: April 29, 2026
1 review
0 helpful votes
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I was notified that a package had been delivered, I reached out to ask them about it and they told me to wait 3 days, I waited 3 days, nothing! So I reached out again, and they told me to contact the carrier, and they knew nothing! I was going to compromise & ask for it to be shipped again, and it showed up. Not 3 days but 7 days later. I understand a delay, but I was becoming frustrated and they were consistent with communication, & that's why I'm giving them 5 Stars, when they very well could've ignored me.

Date of experience: April 29, 2026
Pennsylvania
1 review
1 helpful vote
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Great bathing suit
April 27, 2026

This is my first purchase from Modlilly. I love the quality of my suit and the color is beautiful. I will definitely shop here again

Date of experience: April 27, 2026
Australia
1 review
0 helpful votes
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Perfect fit
April 23, 2026

All of my orders over a few years have been perfect. The clothes are as they look online. Im loving this company and hope to order many more outfits. The prices are brilliant.thankyou.

Date of experience: April 24, 2026
1 review
0 helpful votes
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Shipping was fast
April 17, 2026

My experience with this company was fantastic. From ordering to shipping to receiving my product, everything was seamless. I'm located in Alberta, Canada and the estimated delivery time was bang on.

Date of experience: April 17, 2026
Virginia
2 reviews
0 helpful votes
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Better than the pictures
April 17, 2026

When I put this dress on, I literally smiled. I am so happy with the look, the fit and the wearability. The first time I wore it, I received several compliments from strangers. What more can you ask for! Ive washed it, put it on a hanger and it's ready to go again.
I generally wear a medium and this was true to size.

Date of experience: April 17, 2026
Illinois
1 review
0 helpful votes
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Review Modlily experience
April 16, 2026

The dresses were true to size and the quality was great. I would order from Modlily again.

Date of experience: April 16, 2026
1 review
0 helpful votes
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Great workmanship and fabric
April 14, 2026

This is my first purchase. I was cautious having been disappointed with other attempts to buy online. I am very pleased with my buy!

Date of experience: April 14, 2026
1 review
0 helpful votes
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Great Swimsuit
April 14, 2026

Everything about the swimsuit are great they are true to size and very comfortable

Date of experience: April 15, 2026
Arkansas
1 review
0 helpful votes
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Fit way Off
April 14, 2026

Three dresses arrived crumpled intotiny plastic packing. The size chart led me to order US sz xl. The three are all tiny even though reviews said 'true to size.' One doesn't look anything like the site photo. I will try to return.

Date of experience: April 14, 2026
GB
1 review
0 helpful votes
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Swimwear two piece
April 11, 2026

So difficult to find swimwear that looks as good as the one I bought. I prefer the tankini style to give me more confidence in swimwear. I am a size 16 and the size large fits perfectly. Comfy and great support for my bust.

I love it.

Date of experience: April 11, 2026
2 reviews
0 helpful votes
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Love it
April 10, 2026

Love the idea of a 2 piece but still looks like it's all one Such a great idea not having to take whole costume off

Date of experience: April 10, 2026
1 review
0 helpful votes
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Love my dress
April 8, 2026

Wasn't sure as never used this company before and it had to be shipped which usually means even if you don't like it or an issue you probably wouldn't go to the trouble of sending it back. However, the quality of this this dress was so good, I shouldn't have worried and it was worth waiting for.

Date of experience: April 8, 2026
Australia
1 review
0 helpful votes
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Swimwear
March 25, 2026

These bathers are awesome fit true to size can't wait to wear them on my first cruise.The colours are lovely plus wrap to match.

Date of experience: March 26, 2026