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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The webpage is the homepage of an online clothing store called Moda Operandi. The page features a navigation menu at the top with categories such as Women's Clothing, Men's Clothing, and Accessories. There are also sections for new arrivals, best sellers, and customer reviews. The main content area of the page showcases various products from different brands, including designer labels like Gucci and Prada. The page also includes a search bar and a section for customer service information.
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I purchased a new bathing suit from Modlily and was pleasantly surprised! It looked the same as the photo online, it was well made and it fit! All good things...
Modlily will give every excuse to not refund your order to your credit card statement! STAY AWAY FROM MODLILY!
I returned all but one item from my order due to horrible quality of their products and lack of shipment of my remaining order in a guaranteed timeframe. I returned the received items two days after receiving them. I contacted Modlily via Chat and requested that the remaining items not be shipped. They did not ship them. Instead of refunding my credit card, they automatically gave me store credit without asking me if I was ok with this, or receiving authorization to do so. After receiving my returned items for several days, again they automatically issued me a store credit without my authorization. I was on a chat with Modlily on May 31 for almost an hour, refusing their constant attempts for me to accept their store credit. I made it very clear, several times, I wanted a refund to my original form of payment. They finally agreed, stating it would hit my credit card within 5 - 7 days. I just finished another chat with Modlily, since I have not received a refund, and a credit balance is still on my account. Again they finally stated they would refund the amount, minus $18.99 as a return fee, to my credit card. I'm not holding my breath. After this review I will be contacting my credit card company to gain their assistance.
Additionally, their chat system will not allow you to leave a negative review. It won't accept it. The chat asks That is why I am writing this review.
Everything arrived quickly and exactly as described and pictured. I was very pleased with my first experience with Modlily and new clothes.
I had an issue with not receiving my swimsuits, however with some discussions with customer service they reissued another package for me! So happy with their help! Thank you so much.
I was surprised at how easy the ordering process was.
I ordered a swim suit that fits perfectly, true to size, and is very well made.
This is an excellent value for the price.
I will buy from here again.
Thank you!
I was very pleased with my overall experience. My only complaint is that it took awhile to receive the product but I admit I'm spoiled with other sites with very FAST delivery. However, I will order from them again.
I was notified that a package had been delivered, I reached out to ask them about it and they told me to wait 3 days, I waited 3 days, nothing! So I reached out again, and they told me to contact the carrier, and they knew nothing! I was going to compromise & ask for it to be shipped again, and it showed up. Not 3 days but 7 days later. I understand a delay, but I was becoming frustrated and they were consistent with communication, & that's why I'm giving them 5 Stars, when they very well could've ignored me.
This is my first purchase from Modlilly. I love the quality of my suit and the color is beautiful. I will definitely shop here again
All of my orders over a few years have been perfect. The clothes are as they look online. Im loving this company and hope to order many more outfits. The prices are brilliant.thankyou.
My experience with this company was fantastic. From ordering to shipping to receiving my product, everything was seamless. I'm located in Alberta, Canada and the estimated delivery time was bang on.
When I put this dress on, I literally smiled. I am so happy with the look, the fit and the wearability. The first time I wore it, I received several compliments from strangers. What more can you ask for! Ive washed it, put it on a hanger and it's ready to go again.
I generally wear a medium and this was true to size.
The dresses were true to size and the quality was great. I would order from Modlily again.
This is my first purchase. I was cautious having been disappointed with other attempts to buy online. I am very pleased with my buy!
Everything about the swimsuit are great they are true to size and very comfortable
Three dresses arrived crumpled intotiny plastic packing. The size chart led me to order US sz xl. The three are all tiny even though reviews said 'true to size.' One doesn't look anything like the site photo. I will try to return.
So difficult to find swimwear that looks as good as the one I bought. I prefer the tankini style to give me more confidence in swimwear. I am a size 16 and the size large fits perfectly. Comfy and great support for my bust.
I love it.
Wasn't sure as never used this company before and it had to be shipped which usually means even if you don't like it or an issue you probably wouldn't go to the trouble of sending it back. However, the quality of this this dress was so good, I shouldn't have worried and it was worth waiting for.
These bathers are awesome fit true to size can't wait to wear them on my first cruise.The colours are lovely plus wrap to match.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

