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Moissanite Co is a US-based online jeweler specializing in handcrafted moissanite engagement rings and fine jewelry. They offer over 2,300 designs, free shipping, and a lifetime warranty.
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I have been a longtime customer of MoissaniteCo and have purchased multiple pieces over the years. Every item I have received has been of exceptional quality, and their customer service has always been outstanding.
Most recently, I needed to replace the center stone in my wife's ring after it was damaged. The replacement fit perfectly and restored the incredible brilliance that made the ring so special. She continues to receive compliments on it wherever she goes.
The combination of quality craftsmanship, beautiful products, and responsive customer support is why I continue to trust and recommend MoissaniteCo. I will gladly continue doing business with them for future jewelry needs. If you're considering a purchase, I highly recommend checking them out—you'll quickly understand why I hold their company in such high regard.
Ordering the ring with MoissaniteCo is the best thing I could have done. The ring we received was amazing and of such high quality! The experience of selecting which one to buy was incredibly simple and the customer service is helpful and very responsive. There's such a wide range of rings to choose from and very easy to personalize the selection. The engraving feature was an added bonus that is worth the small fee. I am planning to also get the matching wedding band from MoissaniteCo when the time comes. Would recommend this site to anyone looking for a high quality ring at a great price!
The stone came quick and with secure packaging. I was not home and had to show I'd at my local fedex shop. Stone was beautiful, nice size, fit perfect with my ring. Amazing service for the price.
The making of the ring and delivery was exactly as stated in the website. The ring looks identical to the pictures and videos and it it beautiful. It is everything I wanted it to be. Thank you so much for this once in a lifetime gift. Well worth the money and the wait.
So glad I reached out to MoissaniteCo when my ring cracked. They were not only affordable but also quick! My ring was restored back to perfect condition. I would trust them with any and all future repairs.
Customer Service & communication is great. Their jewerly manufacturing is A1 & everything is as promised. Can't say enough good about their customer service…. It's off the chart & you actually speak to people in America, not a call center!
The earrings were a gift for my sister and she loved them they are beautiful and sparkly. The order did take a while for delivery (3-4 weeks) but we were not disappointed, they are high quality and present very high quality.
So I'm giving this review 5/5 stars only because it took an extra MONTH to get my wife's 20th Anniversary Diamond ring and wedding bands in.
However, James did an EXCELLENT job of keeping me informed that the first ring they made did not pass Quality Assurance and so they had to make an entirely NEW Ring!
We went with the Lab Grown Diamond and it's ABSOLUTELY GORGEOUS!
We were compensated for the lateness of her rings with matching earrings, which was ABOVE and BEYOND what any Normal Business would have done! That's why they get 10 Stars, IMHO!
I loved the ring so much I know my girlfriend (now) will love it when I do engage to her soon it's everything that she asked for
My engagement ring was purchased from MoissaniteCo using lab grown diamonds. It was a smooth experience resulting in a beautiful engagement ring, so I knew I wanted to use them again for my custom wedding ring. Craig (my customer service contact) was invaluable the first time so I reached out to him again and he was just as amazing the second time. After a few CAD renderings, I settled on the perfect choice for me and I love it. Absolutely no regrets!
2nd time for stone repair. Big Price increase second time. Was not happy that I had to pay shipping both ways plus puce increase. I rarely wear this ring so stone should not have fallen out,
I wanted to upgrade her ring and this was the perfect ring she has been super excited about it since we opened the box still telling me how beautiful it is
My order took a couple weeks longer than estimated, but the finished product is outstanding. It's a custom wedding band to go with the custom engagement ring I had made here several years back. Both rings are gorgeous, and I desperately hope this company sticks around - the quality, customer service, and jewelers' skills are unmatched!
Love my new ring! Easy purchasing process and it is exactly as described 😊
I have been looking for my forever ring for so long and thought it would be a diamond. But luckily, just as I thought I had found what I was looking for, I discovered Moissanite and what a fantastic choice it has turned out to be. I received my ring a week ago, and once made, only took 2 days to the UK to deliver and I am actually blown away by it's beauty. I had a 9.5 round Moissanite set onto an eternity band of 4mm moissanite rounds and it is stunning! I have always been a diamond girl, but now I have definitely been converted and there's no turning back for me. Thank you Chris and the team for advising me and for your perfect work from start to finish. I am one happy customer!
I just received my new setting for my e ring. I had my Moissanite reset out of my old setting. This is my third time doing business with MoissaniteCo and every time has been flawless and super quick. The workmanship is beautiful! The entire ring is gorgeous. I am in love with it! Thank you again! I have nothing but confidence buying from this company. I cannot wait to order my matching band. :)
I have purchased two STUNNING rings from this company. The latest is my most treasured and spectacular piece, the bezel-set 3.5mm anniversary band. My problem is that I ordered the ring in just 1/4 size too large and while wearing it on my index finger, I feared it slipping off (God forbid!). Knowing that it was an ETERNITY band and that MOST/all jewelers cannot re-size these rings, I emailed Moissan. Co. Asking what, if anything could be done. Chris, from Customer Service immediately answered and directed me with return instructions. I was thrilled when today, just EIGHT DAYS LATER I received my ring, with two, tiny re-sizing beads placed inside so that it fits perfectly. That's from New Jersey to Nevada! I was so anxious to have my ring back and I expressed this to Chris. They were courteous, efficient and CHARGED ME FOR THE RETURN SHIPPING ONLY. Incredible. So if you have any doubts, forget them! These guys are creating masterpieces that you will treasure and pass along to future generations and they will back up their work so that you are 100+% satisfied. Go for it!
My fiance proposed to me almost a year ago with my beautiful cushion cut halo ring with scrollwork on the sides. I still spend probably an hour total each day just staring at it and tilting it around in the light, it's the most beautiful ring. I especially recommend it over a diamond or other gem if you have your heart set on cushion cut, because unlike radiant or round cut stones cushion is not cut to be the most sparkly. But because of moissanite's high brilliance and fire, it is still SUPER sparkly! I have a few friends who have cushion cut diamonds, and they look almost cloudy because I'm so used to how mine looks. Moissanite is definitely the way to go for girls who loves sparkle and fire! Also, it's so clear that it picks up whatever colors are surrounding me, so maroon and bright orange rooms are my favorite because it makes my ring look just slightly rose colored!
Overwhelmed! The two-tone Diana ring with a 9x7mm colorless center arrived and it is beyond stunning! We had expectations for beauty and quality, but when perfection came in a small navy blue velvet box we were so pleased. Thank you for building our ring. We will enjoy it for years and years, and pass it on as an heirloom treasure. Our heartfelt gratitude to the whole team for making the process so easy, and for being readily available when we had questions. Well wishes to you and your families. It is truly a slice of perfection!
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
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Hello Pam, the last repair on this ring was completed about 5½ years ago. At this point, all of the Moissanites show some wear along the edges of their girdles. If the ring is being worn next to another ring, please make sure the stones are not rubbing together, as that contact can cause gradual damage.
As a general guideline, jewelry worn daily should be inspected at least once a year, ideally every six months, to ensure the prongs are secure and no stones have loosened. We’re assuming the ring hasn’t had any maintenance or inspections during the past 5.5 years.
For the service, we charged $60 to replace one Moissanite, polish and clean the ring, and tighten the remaining stones. This is a service we offer at our cost, meaning we only charge what our jewelers charge us.