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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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I was looking to find a retirement job. It was time. This site was easily the best I found to update my work experience and use to apply to my chosen job application. Thanks to this site I found the job I wanted. I would recommend this for ease and quality. Thank you.
I spoke with a customer service representative and explained I did not sign up for a membership and was charged $32.20 to my card after having paid previously for a one time use fee. I asked that it please be reversed and explained I did not want a membership to which I was told this issue would be taken care of and I should see the charge reversed within 7-10 business days. However, that has not been taken care of and now another $32.20 has been charged. Very disappointed in the handling of this issue especially since I had used this program before with no problem whatsoever. Now, I would like the $64.40 reversed and no further fees billed. It's an added expense myself and I'm sure others are not able to take on. Attention to this issue would very much be appreciated and helpful.
Hello,
We appreciate you sharing your experience. We sincerely apologize for any frustration or inconvenience you may have experienced with our billing process and the handling of your request, especially since you had used our program previously with no problem.
We understand and recognize the importance of clarity at all stages of the customer experience, and we are sorry to hear that your experience with our customer service representative did not reflect the level of support and timely resolution we are committed to providing. While this is not the standard we strive for, your feedback regarding the delay in processing your billing request is valuable and will be carefully reviewed as we continue to improve our communication and customer support response times.
We understand your concerns and would like to provide some clarification. Our service works like a subscription model. After the initial period, if the subscription is not cancelled, it automatically renews into a paid monthly plan in order to maintain uninterrupted access to our features. These terms and conditions are presented during the registration process, including at the point of purchase, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information to ensure full transparency.
We value your time and thank you again for bringing this matter to our attention. We want to investigate your case immediately and resolve this for you. Please contact us directly at [email protected] so we can address the billing concerns you have raised and ensure your account is handled correctly according to your requests. We appreciate your patience and look forward to assisting you.
Best regards,
MyPerfectResume Support Team.
This playform gave me an easy way to build my resume. Its suggestions to change certain heading and detail is also very helpful. I would recommend averyone to use it.
Hello,
Thank you for your review. We are wonderful to know that you consider us the best CV builder and that our platform provided you with an easy way to build your resume. It is great to know that our suggestions for headings and details were very helpful to you. Your recommendation means the world to us, and we wish you outstanding success in your career journey.
Best wishes,
My Perfect Resume Support Team.
More professional and high-value
Easier to read
Stronger for recruiters/ATS
With better descriptions, achievements, and impact wording
Hello,
We are truly grateful for your feedback and are delighted to know that you find our platform helpful for creating more professional and high-value documents. It is a pleasure to hear that you find the content easier to read and stronger for recruiters and ATS systems, as we work hard to ensure our tools highlight your achievements and impact wording effectively.
We mention your direct appreciation for the better descriptions provided, as our goal is to help you stand out in today's competitive job market. We look forward to continuing to support your professional growth.
Best regards,
My Perfect Resume Support Team.
My Perfect Resume has always made my resume development easy and quick!
Hello,
Thank you for your generous feedback in this five-star review! We’re delighted that our resume designs and platform helped make your experience quick, easy, and enjoyable. We’re grateful to be part of your professional journey.
Warm regards,
MyPerfectResume Support Team.
Hello,
Thank you for sharing your valuable review. It makes us happy to know that our platform has been instrumental in your career journey. Wishing you continued success as you move forward into your new role.
We’d like to understand your experience better and provide the proper assistance regarding the templates. Please reach out to us at [email protected]. We would greatly appreciate your detailed feedback as it would help us identify and address any issues. We are certainly committed to ensure that you receive the excellent customer service we pride ourselves on.
Thank you for your time,
MyPerfectResume Support Team.
MyPerfectResume helped me with everything i needed and even more. I highly recommend this website.
Hello,
We truly value your kind feedback and recommendation. It brings us immense satisfaction that our services supported you in achieving your goals. We're pleased to know that MyPerfectResume exceeded your expectations.
All the best,
MyPerfectResume Support Team.
I think it should be illegal to automatically sign people up and make them cancel a membership that they DO NOT WANT! And then charge them if they don't cancel a membership that they didn't sign up for!
Hello,
Thank you for sharing your feedback with us. We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access. The details regarding the subscription and renewal terms are communicated throughout the registration process, including during checkout, within our terms and conditions, and in the confirmation email provided after the initial purchase.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to help.
Kind regards,
MyPerfectResume Support Team.
Got what I needed done in a short amount of time highly recommend
Hello,
Thank you for sharing your positive feedback and for allowing us to be a part of your professional journey. We're thrilled that our platform provided the efficiency you needed to achieve your goals. Your recommendation is appreciated, and we look forward to the opportunity to serve you again in the future.
Best regards,
MyPerfectResume Support Team.
Worked perfect before all the AI. Adds nothing to the experience to justify it being there. And the pricing is definitely meant to rope you in and hope you forget to cancel. Scrappy business model. Other than that it works flawless
Hello,
We want to express our sincere appreciation for your feedback and using our service. We are sorry to hear that our AI feature did not meet your expectations. However, we understand that our platform may not be a perfect fit for everyone.
We would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to help.
Kind regards,
MyPerfectResume Support Team.
I never dreamed that there would be people on call literally 24 hours a day to help me complete my resume! You all are the best!
Hello,
Thank you for your generous feedback and for choosing our service. We're honored to know that our support made a positive impact on your resume creation experience. Our goal is to provide reliable assistance to all our customers. We're committed to continue empowering you to achieve your goals.
Warm wishes,
MyPerfectResume Support Team.
Not what I expected. Charge a lot for something easy to design on your own.
Hello,
Thank you for taking the time to leave us a feedback. We understand that our service may not be a perfect fit for everyone, and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to help.
Best regards,
MyPerfectResume Support Team.
This helped me write the best resume I've ever written, and I got the job. Thank you!
Hello,
Thank you for your remarks and the confidence you have placed in our services. It's fantastic that our platform empowered you to craft your professional resume. We're glad you were able to secure a new role. We appreciate knowing that our resources have contributed meaningfully to your employment pursuits. Wishing you all the best in your new position!
Warm regards,
MyPerfectResume Support Team.
Just a great service all around it helps make everything you did sound so professional. The templates are varied and have such a nice look to them.
Hello,
Thank you for your feedback. We’re delighted to know that you found the service fast and professional, and that it helped present your experience in a strong and polished way. It’s also great to hear that you appreciated the variety and design of the templates. Your comments are sincerely valued, and we’re glad to have supported you.
Kind regards,
Customer Service Team.
I come to this site each time I need a resume. It has reliable throughout the years. Great features, templates, and prices!
Hello,
Thank you for your feedback. We’re delighted to know that you continue to rely on the platform whenever you need to create a resume.
It’s especially rewarding to hear that you value the consistency, features, templates, and pricing over time. Your comments are sincerely appreciated, and we’re glad to have supported you.
Kind regards,
Customer Service Team.
Hello,
Thank you for your feedback. We’re delighted to hear that the platform helped you secure the job you wanted, congratulations on this achievement. Your comments are sincerely appreciated, and we’re glad to have supported you along the way.
With our best wishes,
Customer Service Team.
Loading my information was easy and the AI provided statements for me to add to the resume and then tailor it to meet my skills, etc.
Hello,
Thank you for sharing your experience. We’re glad to know that uploading your information was easy and that the AI suggestions helped you build and tailor your resume effectively. It’s great to see the process supporting you in creating content that fits your skills.
Kind regards,
Customer Service Team.
Will use again if every need another resume- 2 years till retirement :)
Hello,
Thank you for your feedback and for choosing MyPerfectResume to craft your resume. It makes us glad that our platform aligned with your needs and provided a positive experience. We’re grateful for the chance to serve you.
Kind regards,
Customer Service Team.
Hello,
Thank you for your kind remarks and recommending our service. We're fulfilled to learn that our platform was helpful in creating your professional resume. Your support motivates us to continue improving and delivering the best possible experience.
Thank you for your time,
Customer Service Team.
Customize layout and the design is superb for the user who wanted to use drag and drop and it is more into user-friendly package
Hello,
We sincerely value the time you took to share your feedback. It’s gratifying to learn that you enjoyed the customizable layout and found the features intuitive and user-friendly. We appreciate your support and look forward to assisting you again in the future.
All the best,
Customer Service Team.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your gracious words and choosing MyPerfectResume. We're thrilled that our platform has been of assistance in your career journey. It's wonderful that you were able to secure a new job. We strive to provide a user-friendly interface and quality results. Your recommendation is sincerely appreciated, and we wish you all the best in your new role!
Warm regards,
MyPerfectResume Support Team.