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OrthoticShop

4.7

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OrthoticShop Reviews Summary

OrthoticShop.com is an online retailer specializing in comfort footwear. They offer a wide selection of supportive shoes for various needs and widths, including walking shoes, work shoes, slippers, sandals, orthotic insoles, and diabetic-friendly options. The website features easy returns, fast shipping, trusted comfort brands, and in-stock shopping paths.

This summary is generated by AI, based on text from customer reviews

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Missouri
1 review
0 helpful votes
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Excellent orthotics & shoes
May 24, 2026

Very happy with the orthotics I ordered for my Plantars Fasciitis. Also, a great price on Vionic shoes.
Very fast delivery.
Overall an excellent experience & will be shopping here in the future.

Date of experience: May 24, 2026
1 review
0 helpful votes
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Apex sneakers
May 1, 2026

Received shoes earlier than expected. Still trying to break them in. They're awfully heavy.
I like the looks of them!

Date of experience: May 1, 2026
1 review
0 helpful votes
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New shoes order
April 29, 2026

Easy to find item and quick easy order process. Simple and direct ordering.

Date of experience: April 29, 2026
1 review
0 helpful votes
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New customer
April 20, 2026

I order my son shoes to help with his feet and ankle and so far they are good on his feet. It's been a few days and we can see a difference and no more hurting feet.

Date of experience: April 20, 2026
1 review
0 helpful votes
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Work Boots
April 19, 2026

Easy to Order, Fast shipping, Great tracking and packaging. Front door delivery!

Date of experience: April 20, 2026
1 review
0 helpful votes
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Prompt, accurate service
April 15, 2026

It's odd to pay extra in advance to guarantee return rights, but f'm happy with this purchase.

Date of experience: April 14, 2026
1 review
0 helpful votes
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Missing one pair
April 10, 2026

I ordered 2 pairs of shoes for my son and only one showed up. I emailed them and have yet to receive a response several days later. I would not recommend this company. Buy with caution!

Date of experience: April 10, 2026
1 review
0 helpful votes
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Second Pair of These
April 8, 2026

I bought this style in silver 5 years ago for my son's wedding. They are the ONLY sandals I can wear with my bad feet because of the multiple adjustments that can be made. I don't wear sandals very often, but I decided that it was time for a second pair. I am very happy with OrthodicShop's price and service.

Date of experience: April 8, 2026
Pennsylvania
1 review
0 helpful votes
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Good service. Well built shoes.
April 6, 2026

Unfortunately the shoes were too heavy and on the small side for mens 9.5. All my shoes are 9.5 but these are tight in the toe and loose in the heel for my narrow feet.

Date of experience: April 6, 2026
1 review
0 helpful votes
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Order beware
April 2, 2026

Put in an order for new insoles. Got confirmation for order 3 days later the order was cancelled and they said I had to order from their sister company. Not impressed.

Date of experience: April 2, 2026
1 review
0 helpful votes
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Not only was the ordering process easy, but the slippers are wonderful. Comfortable and warm and fit perfectly. Thank you, Orthotic Shop!

Date of experience: April 1, 2026
Ohio
1 review
0 helpful votes
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Great service
March 31, 2026

No problem ordering or receiving my shoes. I am sad that i will not be able to wear them. I now have to send them back because the fit and my ankle do not like one another.
I hope I can return them as easily as I ordered them.

Date of experience: April 3, 2026
1 review
0 helpful votes
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Excellent experience
March 31, 2026

Arrived on time and the size was perfect... they feel great...

Date of experience: March 31, 2026
1 review
0 helpful votes
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Trustworthy Shoe Company
March 26, 2026

I received the shoes that I ordered on schedule. I did not care for the styling of them and therefore returned them to The Orthotic Shop. The return was handled with a quick response by the company by sending me a return shipping label.

Date of experience: March 26, 2026
1 review
0 helpful votes
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My daughter has disabilities and has several feet requirements that make it difficult to find a slipper that works for her. These slippers came in half sizes which was a great find and they are snug and won't slip off her feet and that makes them terrific for her!

Date of experience: March 16, 2026
Maryland
1 review
0 helpful votes
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Good service, good shoes
March 13, 2026

Ordering online was easy, the shoes arrived quickly and I am happy with the fit and the quality.

Date of experience: March 13, 2026
1 review
0 helpful votes
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Diamond boots
March 3, 2026

I received my order quickly. I was able to exchange my order at the beginning of the process when I found the pair of Diamonds.

Date of experience: February 13, 2026
1 review
0 helpful votes
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Not ok for me.
March 2, 2026

Not as comfortable as I had hoped. They're very heavy.

Date of experience: March 2, 2026
Pennsylvania
1 review
0 helpful votes
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Excited to see Vionic wedge heel dress shoes in size 5, I ordered and paid for the possibility of returning if they didn't fit. Received shoes ordered in size 5 but received size 7.5 and had to go to the post office to return. I did receive email and stated they would ship size 5 wedge heels. My credit card was refunded for the size 7.5 shoes and I never received size 5 shoes. Diappointed.

Date of experience: February 24, 2026
Arizona
1 review
0 helpful votes
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Purchase/Return
February 18, 2026

Shoes were delivered in a timely manner, unfortunately we choose the wrong size and had to return the shoes. Returning the shoes was a fairly easy process. Thank you.

Date of experience: February 18, 2026