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Printavenue.com is now a scammer. They will blocked your money and even don't response to the customer call. I had made a order for 1000 office envelops for official use and paid through my mobiwik account where the transaction was successful but in printVenue.com page its showing payment failed.
Now, when I call their customer care number a man is picking up the call and disconnect it every time after a minute.
ITS FAKE SITE WHICH DEDUCT MONEY MULTIPLE TIMES BUT NOT REFUNDING FOR UNDELIVERED PRODUCT. NEVER ORDER ANY PRODUCT FROM THIS SITE. BE CAREFUL PLEASE
For all the hype u tend to generate for yourself and calling your shop a one stop establishment you seem to have neglected the very core of your business... your customers!
You don't respond to emails... getting thru to u on the phone gets non committal replies.
Tell me... how have u managed to survive!
My order is yet to be executed.
Printvenue is company which cannot be trusted. Literally a cheating company. I had placed orders for 2 products on the 23Rd of Jan 2022 with an agreement to deliver the products within 5 working days. But the product was delivered after 10 days and that too only one product. The second product was cancelled by them as the due to non availability of product. And confirmed to refund the amount of cancelled product within 7 days. We are still following up for the refund even after 3 months. They hang up the calls moment the order no. Is given for checking the status of refund. Be vigilant dealing with them please
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This is not the first time I have been their customer from last 5 years ordered more than 10-15 custom prints but there is no support from PrintVenue, Your call gets disconnected in case if they don't have an answer and on email, you'll never get any reply from them. Printvenue brand can be easily taken down if any new startup provides the best support and improve a bit of quality people are ready to bit extra for better quality and service.
INDIA AB WO INIDIA NI RAHA JO LIBIR LIBIR KARTA THA
I ordered for a personalized laptop skin and uploaded a design. What I recieved was total rubbish. It was supposed to be delivered by april 28th and considering the covid situation (that's what they listed as a reason) it got delivered by mid june. And there's still no response for the complaint raised regarding the purchase. Either this product has to be replaced or refunded. Worst customer service ever no value for money.
From one month my product is still in process. No response to mail & call center service is also worst.
Not able to place order money has been deducted 2 times but im not sure if order is placed or not i didnt get confirmation sms or mail and tracking number also
This is a pathetic site. I placed an order on 16th November 2020. But neither the order was processed nor any refund issued. I have been sending them email and reminder but no avail. Customer service number is always busy and no response.
Pathetic service and rude staff. I had ordered a customised pen drive which was supposed to be delivered within 6 working days. After doing lot of follow up over mail and phone I did not recieved any response from their end. Everytime I called thier customer care (which connect only once in 10 times) I just got a response that within half n hour our person will connect back to you but not a single time I recieved any call or even mail from them.
After a month of regular follow up I have still not recieved the product nor I got my money back.
This is a acute care of internet fraud and would request people not to fall in thier fancy trap. You will suffer later
Customer care number given in the website is invalid. I had to Google for alternate number and requested for cancellation on both call and sending email. They denied their mistake and started arguing and got no reply for email from their side.
Pathetic service! Had ordered a RED colour magic mug for sister's birthday but got a ink BLUE colour mug instead! Tried to call customer service 10 times then they answered my call. To make things worse they asked me to keep the blue mug and settle the matter! They said they called me to confirm. I have not received any such call from their side. Highly disappointed. Will never order from printvenue again
Ordered something from them and have paid the full amount! Did not get any confirmation order! Emailed them countless times and they did not get back to you. They will send an email telling you that they have closed the case afterwards. Item gone money gone!
It's totally a fraud company. Do not believe on them. They will take your money and after that they will not ans your calls and not even gave your the order tracking
Worst experience to order anything from this site. For very simple issue to resolve, they take alot of time or don't resolve only. Very pathetic customer services. Never order from this site.
Fraud Company, Please Don't fall trap by using services of this Printvenue. They don't have any return or refund policy for bad quality paper and printing. Please read below email communications and please visit link to check difference between 02 orders before ordering anything from Printvenue. Image Link: https://we.tl/t-nV7e0pb9XA
Dec 18,2019, 9:31 AM
Hi,
I received my order today and got surprised by paper quality & printing quality. I just wanted to ask why you guys have degraded your services suddenly, are you going to shut down your business?
Paper quality is very very cheap, even less than my normal printing paper.
Print Quality: It seems Printer got shortage of ink and somehow its printed, faded quality with cartridge mark on page.
Please arrange reverse pickup and refund the full amount asap to avoid social media involvement in this order.
ORDER NO.: 3808-0008-0444
Thanks
Dec 18,2019, 1:22 PM
Dear Sir,
As per our telephonic conversation, Please find attached image of my new order & previous order. You can see the difference between two orders from the same vendor, same design. Don't forget to check the first email.
Thanks
Dec 18,2019, 7:27 PM
Dear Customer,
Greetings from Printvenue.com!
Thank you for sharing the snap-shot of the product "Letterhead(100 Quantity)" received under the order code "3808-0008-0444". We offer our sincere apologies for this unpleasant experience.
We assure you that what happened in your case is not the typical level of Printvenue customer service. We value your relationship with our company. Please be assured that your concern has been forwarded to the specialized team to take necessary measures ensuring that such incidents are not repeated again.
Kindly be assured of getting further updates in this matter within 3 business days.
We seek your patience and understanding.
We are always at your service. For any other assistance, feel free to call our customer care team on our new contact number 011-4084-4540 from Monday to Saturday between 10:00 A. M to 7:00 P.M., or email us at *******@printvenue.com.
Regards
Printvenue support team
Dec 20,2019, 10:23 PM
1. Order quantity is 200
2. Amy update on replace, paper quality and printing?
Thanks & Regards
Dec 21,2019, 12:45 PM
Dear Customer,
Greetings from Printvenue.com!
At the onset, please accept our sincere apologies for the delay in resolution. We gauge your disappointment. Your exasperation is justified. It was never our objective to create any discomfort for you. This is one of the incidents where we were not able to meet your expectations.
We would like to inform you that we have sent a priority chaser to our team. You would be communicated in this regards at the earliest.
We hope that you would be generous enough to allow us some more time
We are always at your service. For any other assistance, feel free to call our customer care team on our new contact number *******4540 from Monday to Saturday between 10:00 A. M to 7:00 P.M. or email us at *******@printvenue.com.
Regards,
Printvenue Support Team
Dec 27,2019, 11:29 PM
Dear Team,
It's already more than 09 days and I am still waiting for the proper resolution, refund and reverse pickup of letterhead as it is of no use for me.
Notice: If no proper reply received within 03 working days then I will be writing NEGATIVE feedback with image proof at any social media or any source. Also, I will take help of any designated bodies such as consumer forum, consumer complaint redressal team etc.
Thanks
Jan 2,2020, 5:44 PM
Dear Customer,
Greetings from Printvenue.com!
As per the update received from our concern department we acknowledge that you are not satisfied with the Letterhead(100 Quantity) delivered. We regret the discomfort caused to you. Please be informed that printing quality is totally based on the quality of image provided by you. And we had printed the same as image uploaded by you.
Please be advised that our website and designs keep on updating on a daily basis and hence 100% similarities could never be assured for the designs. However, we would like to inform you that the delivered product is as per the updates provided by you only.
And also would like to inform you that we had dispatched the product after quality check only and as per our quality parameter there is no issue with the delivered product. Hence, we are feeling sorry to inform you that replacement or refund is not possible against the delivered product.
Thank you for your understanding in this matter.
We are always at your service. For any other assistance, feel free to call our customer care team on our new contact number *******4540 from Monday to Saturday between 10:00 A. M to 7:00 P.M. or email us at *******@printvenue.com.
Regards,
Printvenue Support Team
Jan 2,2020, 5:48 PM
Hi,
1. I used your template not uploaded mine.
2. I have sent you 02 images of my previous order and current order and you can check the difference.
3. The resolution provided if absolutely rubbish and we are termination all future orders and business with Printvenue and we will be taking necessary action against printvenue and will be soon posting reviews with previous and current order.
Anyways thanks.
Ordered an embroidered Adidas t shirt. Sent 1300 bucks. Had holes in them within 1st machine wash. Followed u. Complained. They just kept avoiding and standard automated emails. Till after more than 1 month and dozen emails and calls. They refused to accept return or pay. I should have read the reviews online. 1 star. And never trust this company. No ethics. No sense of quality either in service or product. My views
Guys,
Please dont waste your money and time on their crap product. Recently I have ordered a Canvas product which has been delivered in wrong size with worse quality.
After many follow-ups as well in last 2 months, these jokers didn't do anything, all they say every time that this wont repeat in future. Trust me we have many good sites where you can look forward instead of investing your hard-earned money and time.
I was searching personalized gift website and I came across printvenue.com through Google sponsored ads. The portal looks promising and so i ordered nameplates for my house in no time.
However, this was where I realize I am up for a lesson. First, I have to wait forever as they use some very local courier service to send products which neither responds or confirms the date of delivery. Their product reached me after 2 weeks. Thank god I wasn't in hurry to get it as it was for personal use but what was shocking was - the quality of print. Really poor and pathetic.
I was shocked by the quality of Ink used for the printing nameplate. It's so dull and with a wooden plank, it is looking as if I have used my depleted printer cartridge to take a print out and pasted as nameplate. What is reflected in the portal is the nowhere close description of the actual quality they deliver.
They fool you to buy quality images and to add insult to injury, their customer service is one of the worst and cold customer service experience that I have encountered in recent years. First, they said they can't help but when I shared the pictures of product. They have stopped responding to email. May be speechless at their product quality.
I guess they can't help me as they only deal in inferior print products. Don't recommend anyone to buy from here... even if you get it on fire sale.
Order Number Order 8929-2880-4804
I had order product form PrintVenue. They haven't delivered my product and it's been almost 11 days old order.
I put first complain through email on 19 Aug 2019. They responded me on same day with apologize and by saying they will look into matter and deliver the product as soon as possible - which was a good gesture. But here is the thing - what is as soon as possible means. Does that mean next 10 day or a month?. I waited for next 2 days till 8/21 and thought that product should get deliver in next 2 days but sad part is that they haven't done anything.
So anyone want to experience this kind of services then you are most welcome to buy stuff from PrintVenue else avoid buying or ordering anything from them.
