Records FinderReviews 8,180

Hello Bikram,

Thank you for your review. My apologies for the confusion and inconvenience this has caused. Please note that all customers are welcome to run a preliminary search for free, and this will provide a preview of the possible results available when you subscribe to our services. Nonetheless, maintaining quality information requires fees for access, collections, updates, and sorting, which is why our reports are not free.

If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Patti,

Thank you for sharing your feedback. We sincerely apologize that we could not provide the owner's information of the vehicle you were searching for.

Please know that we no longer provide ownership information for our license plate or VIN searches due to DPPA (Driver’s Privacy Protection Act) restrictions.

Please be advised that your account is active and will renew on June 1,2026. If you wish to cancel, please call or email us at [email protected]. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Kat,

Thank you for sharing your feedback. My apologies for the confusion and inconvenience this has caused. Please know that the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can close the pop-up notification, and the search will continue running without additional fees.

I want to turn things around and help you get the information you need. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Julie,

Thank you for your kind words! We're pleased we could respond to your inquiry quickly and provide the help you needed. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your convenience. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Ammar,

Thank you for your feedback. We’re sorry you were unhappy with the auto-charge feature.

We offer a 7-day trial that includes access to free reports. During checkout, we clearly state that the trial will automatically convert to a monthly subscription unless canceled within the trial period. Customers must also review and accept our Terms of Service and Billing Terms before completing their purchase.

Please contact us at [email protected] if you need any assistance with your account.

Sincerely,

Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Elliot,

Sorry to hear the report didn’t give you anything useful. We get why that’s disappointing—especially if you were expecting more than what you already found on your own.

Some of the data in our reports comes from the same public records sources (like court records), so in certain cases the information can overlap, depending on what’s available for that person or case. We’re always working on improving coverage and making the results more helpful and complete.

Appreciate you taking the time to share this feedback—it helps us know where we need to do better.

Sincerely,

Bianca
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Jamee,

Thank you for your feedback—we’re sorry to hear the report didn’t meet your expectations. The amount of information available can vary depending on the data reported to public and private sources.

We understand how important it is to get complete and useful details, and we’d be happy to take a closer look at your report to see if there’s anything more we can clarify or assist with. Please feel free to reach out to our support team so we can help make this right for you.

Sincerely,

Bianca
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

HI Brian,

Thank you so much for your 5-star review! We’re delighted to know that you found our service fast, convenient, and efficient.

Your kind words mean a lot to us and motivate our team to continue delivering the best possible experience. We’re glad we met your expectations and made things easy for you.

We truly appreciate your support and look forward to serving you again.

Sincerely,
Meliza
Voice of Customer Specialist.

Hello Richie,

Thank you for your 5-star review! We’re glad the report gave you exactly what you needed at a great price. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your convenience. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Sophie,

Thank you for your feedback, and we’re sorry for any confusion or concern this situation may have caused.

Upon reviewing your account, we did not find any additional charges beyond the initial amount. We understand how frustrating unexpected charges can be, and we want to help clarify them for you.

To assist further, please send a copy of your billing statement showing the charges you mentioned. You can email it to us at [email protected], and our team will take a closer look.

We appreciate your cooperation and are here to help resolve this.

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Jessie,

Thank you for your 5-star review and for sharing your experience with RecordsFinder.

We’re glad to hear that you found the platform easy to use and that the speed and accuracy of the results met your expectations. Your feedback on our accessibility and overall service is greatly appreciated.

Thank you for choosing us. Please feel free to reach out if you need any assistance.

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Naomi,

Hi Shantel,

Thanks for your feedback. I’m sorry you were dissatisfied with our service.

Our goal is to provide you with the information that you need. However, please understand that we can't guarantee full or accurate information because publicly available information varies. Records may be missing or incomplete for various reasons, including state restrictions.

If there’s anything specific we can help you with, feel free to call or email us at [email protected]. We’re always here, ready to assist. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Jayden,

Thank you for your feedback. We understand how important it is for your records to reflect accurate and up-to-date information, especially in situations like this.

Please know that we source our data from public records, and therefore, we cannot guarantee the accuracy or completeness of every record. Some records or information may be missing due to federal or state laws/restrictions.

We want to make things right for you. Let us search for the specific information you need. Feel free to give us a call or send an email to [email protected]. We are committed to improving our service and ensuring you have a better experience moving forward. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Tyler,

Thank you for your feedback.

We’re sorry to know that the report did not provide additional details beyond what you found elsewhere, especially when you were looking for more support in negotiating with the dealer.

Please note that our data is sourced from public records. While this allows us to provide a wide range of information, some details may be limited or unavailable due to reporting gaps or legal restrictions.

We appreciate your input and are continuously working to improve our reports.

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Kamil,

Thank you for your 5-star review!

We’re glad to hear that RecordsFinder has been helpful in providing the information you were looking for. It’s great to know the service has been useful to you.

You can continue using our platform to access public records, property records, and available reports. If you need help navigating the site or finding specific information, our support team is here to assist you.

We appreciate your support, and best wishes to you!

Sincerely,
Bianca
Voice of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Briant,

Thank you for taking the time to share your feedback with us. We’re sorry to know that your experience wasn’t as helpful as you expected.

Your comment about needing more information is especially valuable, and we take it seriously. We’re continuously working to improve, and insights like yours help us identify where we can do better. If you’re open to it, we’d really appreciate any additional details you can share about what information was missing or how we could improve your experience.

Please feel free to reach out to us at [email protected]. We’d love the opportunity to make things right.

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Vanessa,

Thank you for your 4-star rating and for taking the time to share your feedback.

We’re glad to know that our service has been helpful and provided useful insights during your search. It’s always our goal to deliver information that helps our customers make informed decisions.

If there’s anything we can improve to make your experience even better, we would truly appreciate your suggestions. Please feel free to reach out anytime—we’re always here to help.

Meliza
Voice of Customer Specialist
www.recordsfinder.com
+1 833-922-2315