Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high-value vacations from our partner companies at tens of thousands of hotels worldwide.
Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor.
In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
RedeemVacations.com
300 S. E 2nd Street,
Suite600,
Ft. Lauderdale, Florida 33301.
Redeem Vacations is a travel incentives fulfillment company that offers complimentary vacations to thousands of companies worldwide. They have redeemed over 1 million vacations and saved travelers millions of dollars.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bargain prices, reasonable range of hotel options but would like to see a choice of 4-5 per date range rather than just 2 hotels.
Easy to use, no issues with checking in etc
We didn't have any problem with the check-in process and our stay was exactly what it was described to be when we first booked.
Great experience all around. No issues. Process was smooth and seamless. Great communication from Redeem Vacations.
This company is a TOTAL SCAM! You do NOT get to pick your hotel or resort and the ones they pick for you are ONE STAR. Do not waste your time or money with them. Also the city you choose have to be at least 100 miles in a straight line from your home which is dumb.
False advertisement, this company requires a timeshare misleading and untrustworthy but the customer service is decent
CUSTOMER SERVICE IS AWESOME AND MICHELLE WAS VERY PATIENT WITH ME AND MADE SURE THAT I UNDERSTOOD EVERYTHING THAT I HAD QUESTIONS ABOUT
They should allow a change due to an emergency. Everything in their documents due not allow you to change at all
Anthony helped me today with some very specific questions that i had about the trip to hawaii and he was very respectful and generous. He was able to give me more information than anyone else this whole time and he made it seem so simple but he also ask me if there was anything else that he could possibly do to help me in any kind of way and i told him no thank you but i did appreciate him at least making sure i was clear on everything
I bought a gun and received a hotel in Hawaii, I only got paid taxes and travel. Legit even though it sounds too good to be true
Great service, Great location with views of the lake. Close by to eateries and marina. Very close to supermarkets.
Since I was not able to find any acceptable hotels available after checking multiple times over the past year. I requested a refund with Erica in a chat and she advised I should receive a refund within 5-10 business days.
Joshua was able to help me out so happy I chose this company to travel with! Thank you Redeem Vacations for good service
The customer representative was awesome and patient with me. I asked several questions and every time the conversation was ending, I had another question. So excited for the upcoming trip!
Good business to use. Didn't have any problems. Everyone I spoke with was nice and friendly and answered any questions that I had.
This has been the most amazing trip ever. Very easy to redeem. Never have we experienced something so amazing
Exactly as advertised. Highly reduced rate at hotel stay. Not free but a lot cheaper than would. E normally.
Hotel room was clean, bed was super comfortable and the staff were helpful and polite, and everything you want is close buy
Redeem Vaccination came through for me, be sure to check them out. They delivered what they promised.
Una experiencia muy buena. Destaco la limpieza del apartamento y la comodidad, te sientes como en casa y tienes todos los servicios cerca
We stayed from April 21 thru 24th of 2025. The hotel was excellent. All the staff was amazing and the breakfast was wonderful. I do recommend It to everyone. Hotel was very clean.
Answer: Hi Tina the Fives beach hotel is not all-inclusive, you can add optional discounted all-inclusive when you book your travel dates

