Rotita

Question 1

Question

There are several "negative" reviews on shipping and that the company is a scam... what is the response? I would like to order but a little concerned.

Rotita R. · Answer

Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

Question 2

Question

Does the dashiki dress off eBay looks how it does on the pictures?

See more answers (33)

Rotita R. · Answer

We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.

Question 3

Question

Does it send the right thing you order?

See more answers (56)

Alexia W. · Answer

Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment

Question 4

Question

Do the sizes come up smaller like with 'wish' site?

See more answers (35)

Rotita R. · Answer

Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart

Question 5

Question

I am a size 6 in jeans in UK sizes and I'm just curious as to which size to order the pocket design army green skinny pants in, a small or a medium? :)

See more answers (25)

Sherene c. · Answer

I wouldn't order anything from that site. But it's at your own risk

Question 6

Question

How true are the clothes size? I'm a uk 10. What should I go for? Thanks.

See more answers (23)

Alexia W. · Answer

Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy

Question 7

Question

I as thinking of ordering, but after reading these reviews I'm scared I'm not going to get the product or it's nt going to be anything like the picture. In addition to that I'm worried that once I get it and if I don't like it I won't be able to return it. What should I do? Is this a legit site?

See more answers (26)

Christy W. · Answer

I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.

Question 8

Question

I knew it was too good to be true! The pictures of their clothing are so pretty and unlike anything in stores so when I saw prices I should've acted on my intuition which told me I may as well take what money I'm trying to spend with them and set it on fire... sure as Rotita is Ro-ratchet, I ordered a really pretty black lace sincher on February 18 and paid extra for fast delivery but ain't seen nothing. It's March 4th! That's just not acceptable and they don't know me cuz I'll sue for my hard earned money they're playing with from China to California to Timbuktu, anywhere but to me where my purchase should've been at least a week ago! I'm so pissed and after seeing so so so many reviews, which were ALL as in 100% of them bad, I wanted to kick myself! Does anybody have a phone number to contact these thieves? I have a feeling if I were to get in touch with someone I wouldn't be able to understand them plus I would end up saying things that my church family would have to hold me accountable for on Sunday!

See more answers (24)

Rotita R. · Answer

Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,

Question 9

Question

Hi has anyone ordered the cream off the shoulder dress with the boot's. I love it but not sure if it's as nice as in the picture. Also can you order the boots thankyou in advance

See more answers (17)

Linda W. · Answer

I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.

Question 10

Question

I I ordered from rotitas website any stuff, will it arrive within four days to israel or will it take more time? One more question... Is there any possibility that the thing I buied will not arrive?

See more answers (22)

Alana F. · Answer

I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!

Rotita

From the business

Business Highlights

General

Shipping

Returns

Sustainability

Product

Customer Service

Payment Options

Membership Programs

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Rotita Reviews Summary

Q&A (923)

There are several "negative" reviews on shipping and that the company is a scam... what is the response? I would like to order but a little concerned.

Does the dashiki dress off eBay looks how it does on the pictures?

Does it send the right thing you order?

Do the sizes come up smaller like with 'wish' site?

I am a size 6 in jeans in UK sizes and I'm just curious as to which size to order the pocket design army green skinny pants in, a small or a medium? :)

How true are the clothes size? I'm a uk 10. What should I go for? Thanks.

I as thinking of ordering, but after reading these reviews I'm scared I'm not going to get the product or it's nt going to be anything like the picture. In addition to that I'm worried that once I get it and if I don't like it I won't be able to return it. What should I do? Is this a legit site?

Hi has anyone ordered the cream off the shoulder dress with the boot's. I love it but not sure if it's as nice as in the picture. Also can you order the boots thankyou in advance

I I ordered from rotitas website any stuff, will it arrive within four days to israel or will it take more time? One more question... Is there any possibility that the thing I buied will not arrive?

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RotitaReviews 10,527

From the business

Business Highlights

General

Shipping

Returns

Sustainability

Product

Customer Service

Payment Options

Membership Programs

Similar Brands to Consider

GU

Rebdolls

Etiko

Hurley

Ashley Stewart

Berlook

Maurices

Forever 21

Dorsu

Haute Swimwear

Joyya

Rebellious Fashion

Rotita Reviews Summary

Q&A (923)

Have a question? Ask to get answers from the Rotita staff and other customers.

Social Media

See reviews as you browse!Get the Chrome Extension.

See reviews as you browse!Get the Chrome Extension.

Have a question about Rotita?

Rotita

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