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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

Shapellx is a company that specializes in shapewear and activewear for women. They offer a wide range of products, including bodysuits, shorts, panties, waist trainers, and leggings. Their products are designed to provide support, comfort, and confidence for women.

This summary is generated by AI, based on text from customer reviews

service
3,051
value
45
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,566 reviews

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1 review
0 helpful votes
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Return not refunded
May 23, 2026

I returned three bras that did not fit and was not given a refund. I have emailed with no response. Great shape wear but will not purchase anything else because of the lack of resolution on the bras.

Date of experience: May 12, 2026
Maryland
1 review
0 helpful votes
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Great return policy
May 15, 2026
Updated review

The item I ordered did not fit well and Shapellix's customer service was very helpful with helping to coordinate a replacement item.

Date of experience: May 5, 2026

Limited size available
March 25, 2026
Previous review

Limited size available

Date of experience: March 14, 2026
1 review
0 helpful votes
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Frustrating.
May 15, 2026

I have had quite the experience. I have to say the product it self seems like it is good quality. What has been frustrating is the sizing and communication for exchange/return process. I ordered the bra sizes based on my measurements and sizing chart on the web page. When I received my bras they were way too big. I began the exchange process and oh my has that been overwhelming. I not once in the 2 months been able to speak to an actual human on the phone. I have been going back and forth with emails soo many emails. Then I followed the recommendation on the email for sizing and the band was good but the cup size was still way too big. Now I have to pay to return these bras and am afraid to do an exchange because then what if they don't fit again. Im upset because I was so ready to wear them and the lack of customer service phone support is horrible.

Date of experience: May 5, 2026
1 review
0 helpful votes
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Waiting
May 14, 2026
Updated review

Easy to order, but the delivery took a long time. So if you need an item don't hesitate and wait until the last minute to order immediately.

Date of experience: May 4, 2026

Always order a size bigger
March 25, 2026
Previous review

Easy to order and great materials.

Date of experience: March 14, 2026
1 review
0 helpful votes
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Excellent Customer Service
May 14, 2026

I purchased something that was too big. I wanted to replace the item for a smaller size. I sent an email in less than 24 hours I got a response back from one of the representatives.

Date of experience: May 4, 2026
1 review
0 helpful votes
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Quality products
May 14, 2026
Updated review

My order experience was great! I love the product but on the body suit I purchased, it isn't the best tummy control for my body type. I have to wear my corset with my shape wear. Overall, it's a good product.

Date of experience: May 4, 2026

Great product
December 28, 2025
Previous review

Great experience! Awesome products!

Date of experience: December 18, 2025
Washington
1 review
0 helpful votes
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Pear shaped problems
May 14, 2026

I loved the quality and design of the suit. The color teal was great too. Only problem was due to my pear shape, I struggled to get the top part is the one piece over by hips. Once up and on, it gave great support everywhere, but I knew it would only get worse when wet and trapped at a beach wrestling to go to the bathroom. I ended up returning and want to try before I buy- for a suit.

Date of experience: May 4, 2026
Georgia
1 review
0 helpful votes
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Game Changer
May 14, 2026

Surprisingly comfortable! Never thought I wouldn't mind wearing shapewear o outside of occasions but now pleased to make these a part of regular days.
Can look fabulous everyday!

Date of experience: May 4, 2026
1 review
0 helpful votes
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Products are priced appropriately for the quality offered but when I wasn't happy with an item after trying it on, a friendly customer service agent assisted me in receiving a refund.

Date of experience: April 16, 2026
1 review
0 helpful votes
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Chapels review
May 14, 2026

The shape ware was comfortable and did what I wanted it to do. My waist and thighs were held in firmly without bunching or pinching. My only concern is I need an extra person to attach the strap across the back.

Date of experience: May 4, 2026
Pennsylvania
1 review
0 helpful votes
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Not what I expected
May 14, 2026

The ads make it seem like this is an amazing product but I don't experience that. I brought two and one of the straps snapped. I haven't even tried the second one.

Date of experience: May 4, 2026
Canada
1 review
0 helpful votes
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Experience
May 14, 2026

I do like the shapewear, but love the bra more. I will say, I cant quite find the right one as I want something to more hug my sides in. I did get that hour glass shapewear and my only issue is the thong gets really in there and hurts. I had to cut my dinner short as I had to keep going to the bathroom to readjust. The thong doesn't shape my bottom right so it looks weird. I went with the thong bc I have another shapewear that is fully panty and you can see the lining.

Date of experience: May 4, 2026
1 review
0 helpful votes
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Prefect fit
May 14, 2026

This garment is exactly what I was looking for. Gentle compression throughout the day or night. I don't feel like I'm suffocating and I'm still able to go to the bathroom with ease.

Date of experience: May 4, 2026
1 review
0 helpful votes
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I saw a ad for their shapewear and decided to try it. I am getting married at the end of june and I have a low V-cut dress, I needed support that wouldn't show. My shapewear fit really good and you cant see it under my dress. I Definitely want to try some of the other styles.

Date of experience: April 25, 2026
1 review
0 helpful votes
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Me only a little better!
May 14, 2026
Updated review

The Shapeware is spectacular, the quality is fantastic, the durability is superior, and the final look using the Shapeware is out of this world. Maybe slightly addictive! 😉

Date of experience: May 4, 2026

Easy to navigate
October 26, 2025
Previous review

The website is easy to navigate, the explanations of sizing are easy to understand, and the quality of the product is outstanding.

Date of experience: October 15, 2025
California
1 review
0 helpful votes
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The confidence is real.
May 14, 2026

This swimsuit makes me feel so confident when I put it on. Super flattering fit and very comfortable. Nice amount of tummy compression and bust lift. I definitely recommend.

Date of experience: May 4, 2026
West Virginia
1 review
0 helpful votes
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The body suit is absolute life
May 13, 2026
Updated review

I absolutely love the bodysuit it hugs and all the right places it's very comfortable enough to wear almost daily it can go with absolutely everything and it makes the junk in the trunk look the 💣 bomb very impressive I've shopped with y'all before and you guys never let down

Date of experience: April 1, 2026

Great sales I have the body suit and it's absolutely...
March 17, 2026
Previous review

Great sales I have the body suit and it's absolutely amazing I can't wait for my new things

Date of experience: March 6, 2026
California
1 review
0 helpful votes
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Had an issue with sizing and was helped out promptly, received my order quickly and it was perfect. I've been a customer for year and will continue to keep purchasing from here.

Date of experience: May 1, 2026
1 review
0 helpful votes
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Not true to size
May 11, 2026

My swim suit is way to small. I wear a size 12. I got a size large and I can't even pull the swimsuit up my legs. I was excited for the shaper swimsuit but now I am out. I'm not sure what size to get. No consultation on size and I followed the size guide.

Date of experience: May 1, 2026
1 review
0 helpful votes
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Recommend!
May 11, 2026

Im 5'4 220lbs and bought two that were 2XL. It was easy to figure out my size and they are very comfortable to wear. The gusset is also a huge plus because I was able to go to the bathroom and didnt have to take it all off. I would definitely recommend!

Date of experience: April 18, 2026