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US Birth Certificates is a private website that provides vital records application assistance services. They offer certified copies of birth certificates and replacement certificates for individuals who have misplaced the original. The process is secure, easy, and fast, with expert review and personalized instructions.
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Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards,
USBirthCertificates Team
You requested additional documents. I tried to login and never received a password. I have requested 1 3 x now with no response.
Hello,
Thank you for your review. We're sorry to hear that the support you received didn’t meet your expectations. At USBirthCertificates, we aim to provide responsive and helpful assistance at every step, and it’s disappointing to know we fell short. Your feedback is important to us and will help us improve.
If you’d like to share more details, please feel free to contact us at https://www.usbirthcertificates.com/contact-us.
Best regards,
Team USBirthCertificates
I have not received it so this is premature. The process was clear and straightforward.
I look forward to receiving
Hello,
Thank you for your rating. We are finalizing your order and appreciate your patience. For updates, please visit: https://www.usbirthcertificates.com/contact-us.
Best regards,
USBirthCertificates Team
Still have not received my birth certificate that was paid to be delivered 1-2 days. Only an email confirmation but no actual documents. Customer service is very slow and takes 24-48hrs to respond. This matter needs to be resolved quickly
Hello,
Thank you for your review. We’re truly sorry to hear about the delay in receiving your documents, we understand how important timing is, and we regret any inconvenience this may have caused. At USBirthCertificates, we take such concerns seriously and are working to ensure a more efficient process for all users.
If you need any further assistance, please feel free to reach out at [email protected]
Kind regards,
Team USBirthCertificates
Quick response, received approved death certificate application to move to next step immediately.
Hello,
We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.
Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.
Best regards,
USBirthCertificates Team
Why are you asking me for an opinion when I can't say.
Hello,
We appreciate your feedback. Our goal is to ensure your document arrives on time. Please visit https://www.usbirthcertificates.com/contact-us for additional assistance.
Best regards,
USBirthCertificates Team
I did not understand that after completing the application that you would simply send a application that I would then need to print and mail along with additional money to the City courthouse. I paid almost 100 dollars for you only to plug in information to a form. I thought you would process the request and submit to the appropriate city of birth.
Hello,
We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates.com.
We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates.com we are dedicated to providing quality service and meeting the expectations of our customers.
We would like to investigate your case further and find a suitable solution.To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.
Yours sincerely,
USBirthCertificates.com Team
Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards,
USBirthCertificates Team
Is this website a scam? Cannot believe I fell for it!
Hello,
We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates.com.
We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates.com we are dedicated to providing quality service and meeting the expectations of our customers.
We would like to investigate your case further and find a suitable solution.To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.
Yours sincerely,
USBirthCertificates.com Team
Fairly easy to fill out but in the end with additional expenses it was disappointing. Basically all that is needed to be done is copy the original and send a copy. It would cost less than 60 cents to mail it out. In the future I will find an easier way to get certification of my family
Hello,
We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us. Please contact us so we can address any concerns you may have through this link: https://www.usbirthcertificates.com/contact-us
We are here to help and improve.
Sincerely,
USBirthCertificates Team
Figured this would be mailed from the site but you have to print it out, mail it with another payment and then wait to get it back in.
Hello,
We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates.com.
We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates.com we are dedicated to providing quality service and meeting the expectations of our customers.
We would like to investigate your case further and find a suitable solution.To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.
Yours sincerely,
USBirthCertificates.com Team
So far, the experience has been smooth, waiting on the State to approve and send my request to me.
Hello,
We truly value your feedback. Rest assured, your document is being processed swiftly. If you have additional questions, contact us here: https://www.usbirthcertificates.com/contact-us.
Best regards,
USBirthCertificates Team
I've never had a birth certificate and felt it was time I did. It was easy.
Hello,
We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.
Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.
Best regards,
USBirthCertificates Team
I did finally receive my certified Birth certificate. However despite the fact I paid for premium service to have the order expedited faster, it still took 2 months.
Hello,
We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.
Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.
Best regards,
USBirthCertificates Team
Why are you asking for my review before I have confirmation and have received my birth certificate. Very expensive too! Not happy here.
Hello,
We appreciate your feedback. Our goal is to ensure your document arrives on time. Please visit https://www.usbirthcertificates.com/contact-us for additional assistance.
Best regards,
USBirthCertificates Team
I heard back from your team pretty quickly after submitting my application. However, I sent another email requesting support and I haven't heard back yet. 😕
Hello,
We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates.com.
We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates.com we are dedicated to providing quality service and meeting the expectations of our customers.
We would like to investigate your case further and find a suitable solution.To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.
Yours sincerely,
USBirthCertificates.com Team
The experience was a bit different I was hoping since I have such a busy life I can just do everything online but no I have to mail in things three extra steps I was hoping not to have but thank you so much
Hello,
We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates.com.
We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates.com we are dedicated to providing quality service and meeting the expectations of our customers.
We would like to investigate your case further and find a suitable solution.To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.
Yours sincerely,
USBirthCertificates.com Team
It's convenient that I can do this online, but I paid for faster processing. I did not realize it would still be 32 to 34 business days before it came to me. I wouldn't have bothered paying extra. What's another week when the processing takes that long?
Hello,
Thank you for your review. We are working to ensure the prompt delivery of your document. Should you have further questions, feel free to contact us here: https://www.usbirthcertificates.com/contact-us.
Best regards,
USBirthCertificates Team
The services seams to be good, I did everything online, but over all, the service is good.
Hello,
We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.
Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.
Best regards,
USBirthCertificates Team
Answer: Hello Liana, You can easily order your Tennessee Birth Certificate through our website: https://www.usbirthcertificates.com/tennessee. If you have any questions or need further assistance, please feel free to reach out to us at https://www.usbirthcertificates.com/contact-us. USBirthCertificates Team
Answer: Hello Debbie, We are sorry for any inconvenience you may have experienced regarding our service for ordering your birth certificate. We apologize for any confusion or inconvenience this has caused. Our goal is to facilitate the process of obtaining vital documents quickly and conveniently. If there has been a misunderstanding regarding turnaround times or additional steps required, we apologize. We welcome your feedback and are here to assist you with any questions or concerns you may have. Your satisfaction is our priority. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us Yours sincerely, Selena USBirthCertificates Team
Answer: Hello Lawrence, You can easily upload your required documents through your private area by accessing this link: https://www.usbirthcertificates.com/private-area/login. Simply enter your order reference and password, which you received in your confirmation email, to manage all the necessary steps for your request. If you have any questions or need assistance with your private area credentials, please do not hesitate to contact us at https://www.usbirthcertificates.com/contact-us. USBirthCertificates Team
Answer: Hello Jaime, We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers. We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made. Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced. You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance. Yours sincerely, Selena USBirthCertificates Team
Answer: Hello William, The order reference is the number we use to identify your order. You can find it in the payment confirmation email. If you have trouble locating it, please contact us through https://www.usbirthcertificates.com/contact-us, and we will do our best to retrieve it so you can proceed with your request. USBirthCertificates Team
Answer: Hello Juan, You can easily order your New York City Birth Certificate through our website: https://www.usbirthcertificates.com/new-york-city. During the process, you can specify your Orlando address for delivery. If you have any questions or need further assistance, please feel free to reach out to us at https://www.usbirthcertificates.com/contact-us. USBirthCertificates Team
Answer: Hello Carol, We sincerely regret that you had a bad experience with our service at USBirthCertificates. We strive to provide excellent service to all our customers. We appreciate your feedback and are committed to addressing your concerns and taking the necessary steps to rectify any errors. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us Sincerely, Selena USBirthCertificates Team
Answer: Hello Katy, Usbirthcertificates.com is an independent preparer that provides vital records application preparation assistance services. Our objective is to provide a safe and simple process for anyone in need of applying for a U.S. birth certificate. With our service, you can request your vital record from the comfort of your own home. We ensure that you have no trouble requesting your record by doing the following: Providing step-by-step instructions for filling out and submitting your application Ensuring your information meets your state's requirements Making sure your vital record is delivered directly to your residence If you are looking for blank forms, you can get them for free at the relevant state office. USBirthCertificates Team
Answer: Hello Kasee, We are still offering our services on the website usbirthcertificates.com. Through this link https://www.usbirthcertificates.com/form, you can start your application to obtain the birth certificate you are looking for. If you need more information, please don't hesitate to contact us through https://www.usbirthcertificates.com/contact-us. USBirthCertificates Team
US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.
Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards,
USBirthCertificates Team