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The website appears to be a luxury watch and jewelry retailer with a wide selection of brands and products. The homepage features a navigation menu with categories for watches, men's and women's accessories, and a search bar. There are also sections for featured brands, new arrivals, and best sellers.
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I have purchased quite a few $1-$8K watches from Watchmaxx over the years and I have always been very pleased with their prompt shipping and excellent customer service.
Watch as expected, fast delivery great customer service.
Both watches arrived brand new and as described. Shipping was fast. Communication was great. I have ordered from Watchmaxx in the past and will do so again.
Everything was more beautiful than expected. Last minute I asked for the watch to be resized and they did it with no problem. 10/10
The watch is beautiful. I forgot to include my sizing information when I placed the order on a Friday. I emailed that information after the fact. I called on Monday to verify they had received the sizing info. They had. It was being prepared & shipped that same day. Great experience! Great price!
As always, selection was good, price was excellent and product do not disappoint.
Being in Hawaii, things take forever to ship. This watch only took 4 days to arrive and in perfect brand new condition as advertised.
I placed my order while it was on sale and a week later my order was canceled and refunded because even tho my bank approved it and the money was taken out the companys system didnt approve it. I was told to just place the order again. It was no longer on sale so I paid full price the second time, I also paid extra to have it overnight shipped the second time I placed the order so I got it in time for my boyfriends birthday and instead of being delivered the next day which I paid for, it was delivered 2 days later towards the end of the day. All in all the experience over ordering and delivery was horrible but it was packaged well and my boyfriend absolutely loved it. The customer service was very friendly.
Great and easy. No problems. Watch working. Well packaged. Turn around time excellent.
The piece I ordered shipped same day and arrived in less than two days. The watch was exactly as described.
I paid a lot of money for a watch that lasted about a week! Not happy! Now I have to figure out how to get it serviced! Not happy at all!
The watch was delivered super fast, always the best quality and costumer service. This is my 5th watch so far and not a single issue
This is my second order from Watchmaxx and I couldn't be happier. My orders have come quickly and the watches have been beautiful!
I ordered a new watch that I've been wanting for years. Upon receiving the watch I noticed right away that the watch had a scratch on the crystal, no protective covering and price tag shoved under the watch. I never put the watch on my wrist and began the return process. Sent pics and explanation that escalated to a phone call to see how "they can fix my issue" like I was having issues setting the time or something. Basically cost me $160 bucks to open a box with a scratched watch and send back. Sure the prices are sometimes good, but I'll spend more to not deal with a company like this again.
I purchased the "Murph" Hamilton watch with the metal and leather bands. Watch face is a clean classic look. The two bands give me the flexibility to have a casual or more formal watch depending on my schedule.
Very easy to order, great pricing, smooth experience
Great looking piece and I'll probably order another one soon.
The watch arrived on time, was new, and included the instructions as requested.
Answer: Hello, YES absolutely Watches sold by WatchMaxx are authentic and come from the brand Once ordered, you receive box and papers with the watch... except the manufacturer warranty but a 2 years WatchMaxx warranty which replaces the one from the manufacturer I am a watch collector: Jaeger Lecoultre, Rolex, Zenith, Blancpain, IWC, Chopard, Panerai, Hublot, Tag Heuer... I well know the models I buy Very nice contact and sales experience with Watchmaxx I warmly recommend them! Regards

