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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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The selections that are offered to choose from are excellent. I was able to find a discontinued furniture item through the site. The delivery team was very professional and cordial. They had a very long day and got to me late, but still very personable and efficient
There was some confusion regarding shipping and payments, but the company was very responsive! Almost no wait times on the phone to talk to a real person, they were incredibly kind and helpful! The delivery was quick and they let us know in advance when they would be here. Over all a 10/10 experience.
One-stopBedroom has always had the best customer character service that I have ever dealt with. They're delivery team is chan out of chen and the quality of their furniture is ten out of ten.
Order was very easy to place. Arrived earlier than expected! Very very pleased with the sectional. Exactly what I wanted! If I just had to find something wrong about this experience it would be the fact that they didn't have a drill to put the legs on the sofa but that definitely wasn't a problem cause we had one.
Great products. Exceptional customer service. Good communication from time order placed to delivery. Overall great shopping experience.
I had been searching online for a day or two to get my new apartment furnished in South Carolina. After hours of reviewing options and delivery and " white glove service" I decided on 1StopBedrooms.
Simon was excellent as my furniture consultant and got everything figured out for me.
Can't wait to get my furniture!
Shopping on the website and placing the order was easy!
Customer service was excellent when verifying my shipping address and making sure my full order was accurate and made sure nothing else was needed before it was final and processed for shipping.
Very pleased with our earlier purchase of bedside tables. Excellent service and delivery. Today, they verified delivery address of our second order which is a matching dresser.
Ordering online was easy. I appreciate verifying my delivery address. Now waiting for shipping and delivery of my order.
Had a great experience with Kobi on my first order. I am now a return customer. He is very informative and made the process easy. Can't wait for my sideboard delivery.
We ordered a sofa and love seat that we had seen at a store in our local area for quite a bit less. It was delivered today using the white glove delivery service. The 2 men who delivered did a careful job moving it in and assembling it and confirmed all power features worked. I would definitely order from them again! Very happy with the entire experience.
Great customer service. Vera was very helpful resolving our issue to our satisfaction. She was timely in providing updates, very patient with my demands and left me confident that the concerns would be resolved.
Hi Scott, thank you for taking the time to share your experience.
We’re glad to hear everything went smoothly and that you felt supported throughout the process. Providing attentive, reliable service is something we strive for every day, and it’s great to know that came through in your interaction.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
It was great, nice product, good price, pretty quick turnaround, great cooperation as I needed to delay delivery, and perfect timing when delivered, &to top it off, delivery guy a great guy!
Hi James, thank you for taking the time to leave your review.
We’re pleased to hear your experience was a positive one from start to finish. Providing a smooth and reliable experience is something we consistently aim for, and it’s great to know that came through.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
We are repeat customers of 1StopBedrooms over the past three years, as the concierge-like service and quality of the products are top notch. Over the years we have ordered a kitchen table with 5 chairs, two desks, and a coffee table.
One of our recent orders had some defective hardware. While these situations are unavoidable due to factors with shipping, the customer service team's response was unlike any other. They were extremely helpful and resolved the issue quickly. Service like this is uncommon in today's world of consumerism, and grateful appreciated.
We have recommended 1Stop to a few family members and friends and will no continue to use them as our first go-to site for our home needs.
Hi Madison, thank you for taking the time to share your experience and for your continued support over the years.
It’s wonderful to hear that your experiences have remained consistently positive and that our team has been able to provide the level of service you expect. We’re committed to delivering dependable quality and a smooth experience every time, and your recommendation to others means a great deal.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
I am overjoyed and incredibly thankful for the excellent service provided to me by Kobi. I was looking to bundle three living room pieces, but am not able to use the full sized sofa. I requested two (2) love seats and the side chair and Kobi worked with his supervisor to provide me with a fantastic discounted price on the three items. I am so excited to work with this company, and look forward to future purchases. Thanks again, Kobi (and supervisor!)!
Hi Philippe, thank you for taking the time to share your experience.
We’re delighted to hear that your interaction was such a positive one and that our team was able to support you in a way that made the process enjoyable. Providing attentive, flexible service is something we strive to deliver consistently.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
My wife and i are enjoying are new sofa and loveseat recently purchased through 1Stop Bedrooms. We were able to save money as well. Our new end tables and coffee table will be arriving soon and we know it will be a great addition to our living room. So far we have had good friendly customer service contacts. Especially Simon was very helpful. Thanks.
Hi William, thank you for taking the time to leave your review.
We’re glad to hear you’re enjoying your new pieces and that your experience so far has been a positive one. It’s great to know our team, especially Simon, made a helpful impression along the way.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Have never made a purchase but it was fast and easy. The guy that helped me was very nice. Can't wait to get our new sofa and love seat.
The item I ordered was back ordered, it was labeled as such and there was communication from 1stopbedroom and they gave me a choice to continue with order or cancel it. I chose to proceed, item ended being delivered sooner than expected and the chaise lounge is better than expected. Good price too. I am very satisfied.
A+++ Kobi was a pleasure to work with as he thoroughly walked us through every step of the purchasing process. Kobi was kind and courteous and made the process a breeze! This was our first time buying from you and we'll definitely be back and will also recommend you to our friends!
1StopBedrooms' system is easy to navigate. The furniture prices are amazing in comparison to other stores.
I contacted Customer Service and Simon helped me. Simon was very helpful; he made suggestion on the type of box spring that works best with the bed that I had selected.
Simon was very courteous and knowledgeable about the furniture; and I appreciated his assistance.
Hi Lina, thank you for taking the time to leave your review.
We’re glad to hear that your experience was smooth and that our team was able to provide helpful guidance along the way. Delivering knowledgeable support and a seamless shopping experience is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
The sales associate that I spoke with was wonderful- professional, courteous, and he answered all of my questions. A very nice experience.
Hi Cynthia, thank you for taking the time to share your review.
We’re pleased to hear your experience was such a positive one. Providing knowledgeable, attentive service and a smooth experience is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Glowing reviews well deserved. Purchased bedroom/living room month 1 month prior to moving - rep Simon coordinated EVERYTHING. "Steven, I got you." It was a seamless experience. Simon was readily available to answer any/all questions and gladly did so. Additionally, the movers they used (Noble) were outstanding - careful with every piece and assembled everything perfectly. Will ABSOLUTELY recommend 1StopBedrooms moving forward.
Hi Steven, thank you for taking the time to share your experience.
We’re glad to hear everything came together smoothly and that you felt well supported throughout the process. Delivering a seamless and well-coordinated experience is something we strive for with every order, and it’s great to know that was reflected in your experience.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nancy, thank you for taking the time to share your review.
We’re glad to hear your experience was such a positive one. Providing a smooth and dependable experience from start to finish is something we take pride in, and it’s great to know that came through.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team