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Alibris UK

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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GB
1 review
0 helpful votes
Follow Rob E.
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The website seems to get utterly confused if I search for a book, then try to log in, and then have to ask for a new password. The items appears to be suddenly unavailable. I like user interactions to be simple and intuitive.

I expect your website is designed by people for whom its the centre of their world, but for me it's one of many book selling sites, which I use rarely.

Date of experience: May 31, 2026
New York
1 review
0 helpful votes
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Easy to use, quick check out process. Item headed for the UK.

Date of experience: May 30, 2026
Lithuania
1 review
0 helpful votes
Follow Andrew H.
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Just try ordering something where the delivery address is different from the billing address. Or maybe that is not the problem - but it's the problem with any saved address
I dont think I am stupid. The design of the website is APPALLING

Date of experience: May 30, 2026

The website isn't the clearestNeeds an overhaual from...
April 27, 2026
Previous review

The website isn't the clearest
Needs an overhaual from a website designer - not because it's inelegant, but because it's tricky to navigate

Date of experience: April 17, 2026
New York
1 review
0 helpful votes
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I live in the US, but I wanted a book for a friend in the UK. So far, it has been easy and economical to order a book to be delivered to him from a UK vendor on the Albris UK website!

Date of experience: May 26, 2026
Bulgaria
1 review
0 helpful votes
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Alibris is my go-to destination for pre-loved books. Its great back catalogue and consistently low shipping make it the place to look first.

Date of experience: May 19, 2026
GB
1 review
0 helpful votes
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Thank you
May 29, 2026

Thank you. All good. UI seems well designed. I don't have any more to say. Please reduce the character limit. It's very irritating to be asked to write more when there's nothing more to say

Date of experience: May 19, 2026
GB
1 review
0 helpful votes
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Alibris is a great find for movie collectors
May 29, 2026
Updated review

Alibris is a great find for movie collectors. Easy to order, reasonable prices and a quick delivery. Highly recommended.

Date of experience: May 19, 2026

Only ordered once before, dvd did take a longtime to...
April 23, 2026
Previous review

Only ordered once before, dvd did take a longtime to be delivered but item was in great condition. This is my second order so hopefully a positive experience.

Date of experience: April 13, 2026
Switzerland
1 review
0 helpful votes
Follow Emma M.
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Tired and tested and trusted service; having been returned money in the past when a book didn't show up.

Date of experience: May 18, 2026
GB
1 review
0 helpful votes
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I Prefer that my first name is NOT displayed on the delivery label, ie I'd rather it was just Mrs, then initial then surname. Better for security.

Date of experience: May 11, 2026
Germany
1 review
0 helpful votes
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Es war für mich ein schnelles, einfaches und bequemes einkaufen.

Date of experience: May 11, 2026
GB
1 review
0 helpful votes
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It was a very efficent process
May 16, 2026

It was a very efficent process. Sometimes too quick! Once after paying for the item I receive a belated message saying the vendor no longer has the book. The payment process, it seems, takes less time than the vendor's search for the product. This did not happen today - I delayed making the payment for a few minutes, but it has happened to be recently.

Date of experience: May 6, 2026
GB
1 review
0 helpful votes
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I had to swap devices in order to continue checkout, and still had to click several times to actually make it to checkout. Then I couldn't use my usual credit card for no obvious reason and had to enter alternative details. It was all pretty painful.

Date of experience: May 2, 2026
Switzerland
1 review
0 helpful votes
Follow Joëlle R.
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Très bien, accès simple et consultation aisée Par contre le nombre de caractère minimum est ennuyeux

Date of experience: May 1, 2026
GB
2 reviews
0 helpful votes
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Efficient smooth and easy with a well presented good website

Date of experience: April 29, 2026
Ireland
2 reviews
0 helpful votes
Follow Hugh M.
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Extensive selection of out of print books at great prices. Cheap international shipping and they always arrive in the condition promised. What more could you ask for?

Date of experience: April 27, 2026

Alibris is my favourite second hand bookseller
February 19, 2026
Previous review

Alibris is my favourite second hand bookseller. Great selection, great prices, great service.

Date of experience: February 9, 2026
Germany
1 review
0 helpful votes
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Happy to have found you, looking for a long time for a source for research books in the US

Date of experience: April 26, 2026
GB
2 reviews
0 helpful votes
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Easy to use and choose books for a second life
May 6, 2026
Updated review

Easy to use and choose books for a second life. Great choice and quality.

Date of experience: April 26, 2026

Such a great variety of reasonably priced books
August 29, 2025
Previous review

Such a great variety of reasonably priced books. Keep up the good work

Date of experience: August 19, 2025
GB
1 review
0 helpful votes
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Checkout seems to be a little confusing as I had no idea why I had to confirm the mailing address.

Date of experience: April 24, 2026

A small problem getting my account name and password...
January 15, 2026
Previous review

A small problem getting my account name and password recognised. This has been a problem with this site for a while.

Date of experience: January 5, 2026
Norway
1 review
0 helpful votes
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There seems to something wrong with adding vouchers
May 4, 2026
Updated review

There seems to something wrong with adding vouchers. It would have been appreciated if a short procedure can be added wrt adding vouchers, especially after spending a considerable amount on books.

Date of experience: April 24, 2026

One remark, the shipping duration is not visible
May 4, 2026
Previous review

One remark, the shipping duration is not visible. Couldn't see it at all.

Date of experience: April 24, 2026
Ireland
1 review
0 helpful votes
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An order from goodwill books was cancelled and I am still waiting for a refund. They claim the book is in very poor condition and thus isn't worth what I paid for it, and they said a refund was being processed. Yet it's still available for purchase on other websites.

I have however had a good experience buying from other sellers and I understand the short coming from that one selling isn't a reflection upon alibris.

Date of experience: April 23, 2026