Car Computer Exchange

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Car Computer Exchange

4.5

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From the business

We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.


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Car Computer Exchange Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

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3,363 reviews

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Utah
1 review
0 helpful votes
Follow Kirk D.
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After it was determined that the computer was defective. Used online to find a rebuilt computer which always has a little anxiety related to how the reman will work out but every thing went OK. Reasonable cost but a little slow to arrive. Over all worked out well.

Date of experience: June 2, 2026
1 review
0 helpful votes
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Worked perfectly!
June 10, 2026

I followed the installation instructions you sent and after the 30 minutes, I plugged it in and the car started right up! I am very happy about this. I have been a mechanic for 25 years now and it's always great to find quality parts.

Date of experience: May 31, 2026
1 review
0 helpful votes
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Car not shifting.
June 10, 2026

Sent my computer to you guys because the transmission would only shift maybe 2 out of 5 times starting the car. Now it changes 4 out of 5 times since I had it back. There's only been 1 time that I've had to restart.

Date of experience: May 31, 2026
1 review
0 helpful votes
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Good price and fast delivery
June 8, 2026

The ECM came in a nicely packaged box with no room to bounce around and get broken it also included a return label for the core
This made it extremely easy rape up the old unit place it in the box slap on the re turn label
Drop it off at a fedx box all is good

Date of experience: May 29, 2026
1 review
0 helpful votes
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Excellent customer service
June 7, 2026
Updated review

I did everything they asked online that I had information to I contacted them the next day for the information I did not have and they were able to walk me through to get the information they needed

Date of experience: May 27, 2026

The purchasing side was easy awaiting to see how the...
May 27, 2026
Previous review

The purchasing side was easy awaiting to see how the Fulfillment side is

Date of experience: May 17, 2026
1 review
0 helpful votes
Follow Michael H.
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Multiple rebuilds
June 6, 2026

I first gave this number to a shop. They used it two times although they were able to get the car to smog not sure they only said Engine or transmission not good. I brought it to a transmission shop that rebuilt it with a kit. Also since he had intermittent readings from the OBD connector, had wiring harness replaced.
When I sent the computer in myself for the first time, I believe it was Lance who told me there won't be a problem and it won't cost me anything so I did that then. After I got it back, l installed it and had a Mechanic say the PCM CODE LIT; after a little more than 12 days l called due to this problem. Sent it back and ended up starting all over again because the Theee not lifetime warranty had been exhausted according to the technician l spoke with. They had to get a manager to review and make the call so l made a payment to get it re-tested. I believe the overall experience was a good one, although I didn't want to pay due to the shop using up all three allowable retests that l was told by a representative at your company.

Date of experience: April 16, 2026
North Carolina
1 review
0 helpful votes
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The people there are great!
June 6, 2026

From the first phone call, the people were great, very helpful. But when I finally got out my PCM and put it in, everything seems to be working good. FedEx who they sent it with sucked on the other hand. They turn 2 day shipping into 6 day shipping.

Date of experience: May 26, 2026
1 review
0 helpful votes
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Delivery went to business next door and they gave it to us saturday and I just installed it today but the security light keeps blinking and seems to have a loss of power. Any help would be greatly appreciated. I will package up the core tomorrow and send it out.

Date of experience: May 25, 2026

Pretty simple process
May 22, 2026
Previous review

Pretty simple process. Hoping for fast shipping

Date of experience: May 12, 2026
California
1 review
0 helpful votes
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Online ordering is a Snap!
June 1, 2026

I had all the car computer information ready and ordering it as a "Plug and Play" PCM/ECM was delivered in less then a week. No live sales agent was needed.

Date of experience: May 21, 2026
Alabama
1 review
0 helpful votes
Follow Nina S.
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The whole process of ordering the correct part was very easy and fast. The fact that it was programmed to fit my specific vehicle was a plus. Delivery was quick and the part worked.

Date of experience: May 19, 2026

Easy ordering
May 19, 2026
Previous review

Easy ordering.

Date of experience: May 9, 2026
Nebraska
1 review
0 helpful votes
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Happy Customer
May 30, 2026
Updated review

Computer exchange really come through. I called and person on the other side was a tremendous help. He walked me in the process and i received my part and working with no problems.

Date of experience: May 19, 2026

Still waiting on how my purchase will go
May 18, 2026
Previous review

Still waiting on how my purchase will go. Thank you.

Date of experience: May 8, 2026
1 review
0 helpful votes
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Awesome
May 28, 2026
Updated review

I was told by my ex-husband when I figured out I needed a new PCM to come to this website that they sell all kind of PCMs and it was affordable and it has a lifetime warranty so you can't get no better than that got my new PCM in within a week And it was easy to hook up and connect it came already programmed to my vehicle's VIN number which was absolutely awesome I would definitely be buying from them again if I ever need a PCM for another vehicle.

Date of experience: May 18, 2026

So far My shopping experience has been wonderful found...
May 15, 2026
Previous review

So far My shopping experience has been wonderful found my vehicles PCM with no problems

Date of experience: May 5, 2026
1 review
0 helpful votes
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The great value people.
May 28, 2026

I needed a PCM for my Jeep and the dealership was ridiculously high so I shopped around on the internet and found Car Computer Exchange and did a little research and decided to give them a try and I'm happy to say they did not disappoint me, I got my PCM install the next day and she drives perfect. 👍🏼😁

Date of experience: May 17, 2026
1 review
0 helpful votes
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Heroes without capes
May 24, 2026
Updated review

Truck was down for 3months. Shopped around.Found Car Computer Exchange.Reasonableprice,fast delivery.Worked just like they said, install, plug and play. Thank you! 👍

Date of experience: May 14, 2026

Very easy!
May 14, 2026
Previous review

Very easy! Hope it all works out!

Date of experience: May 4, 2026
1 review
0 helpful votes
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I ordered the computer less than two weeks ago. The people were friendly knowledgeable, so let me know that this particular computer. If I have a key fob needs to be programmed. If I have a regular blade key, it does not line had to be programmed. I did it with a pretty basic scan tool. It was easy. I definitely recommend them. The computer showed up in less than a week.
Nice packaging, 5 star.

Date of experience: May 14, 2026
Texas
1 review
0 helpful votes
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It was great
May 21, 2026

My truck kept stalling so i order the EUC. They send me the wrong one but my truck is up and running so im just stay with the wrong part for now cause i had to get my keys replaced and dont feel like replacing them again

Date of experience: May 4, 2026
Illinois
1 review
0 helpful votes
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Great experience
May 20, 2026

The company did exactly what they said they would do. Received it in a timely manner installed pcm and my vehicle started right up. Test drove it about 50 miles and so far so good. My truck seems to be back to normal..

Date of experience: May 10, 2026
North Carolina
1 review
0 helpful votes
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Good folks good prices
May 16, 2026

Have orders many computers from these folks with no issues other than giving them the wrong info once and they were very understanding

Date of experience: January 6, 2019
1 review
0 helpful votes
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Hear Me Roar!
May 15, 2026
Updated review

Finding this site was a GOD-send! My husband had an electrical issue with his truck, and we pin-pointed it to the PCM. Searching the web, I found this site, and so glad I did. The site makes it so easy to find what you need, purchase, and make sure you get the right part. My husband put the PCM on his truck yesterday, and might I say he and I are bothe pleased and excited. Let's say his truck is too, because that Dodge is roaring! You won't go wrong with this purchase!

Date of experience: May 5, 2026

The site was so quick and easy to use
May 1, 2026
Previous review

The site was so quick and easy to use.

Date of experience: April 21, 2026
2 reviews
0 helpful votes
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This is a must do
May 13, 2026

We bought a "clean" garage kept jeep that has been in storage for 8 yrs. Test drove it it was running rough. Sounded terrible. After replacing the coil pack, cam position sensor, crank position sensor, plugs, we thought it was the catalytic converter we went to a fresh set of eyes and he said computer (ECM) FOUND THIS PLACE and I am glad we did. 10 days later, the jeep is running like brand new. I recommend them highly.

Date of experience: May 3, 2026