CheapFlightsFares

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CheapFlightsFares
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These tips are generated by AI, based on customer reviews from the past year

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CheapFlightsFares Reviews Summary

Positive Highlights

  • Competitive fares often beat other booking sites.
  • E-tickets are frequently delivered quickly, sometimes within an hour.
  • Customer service can be responsive and helpful in resolving payment issues.

Negative Highlights

  • Some bookings are cancelled or changed without notice, causing major inconvenience.
  • Refunds and changes are often difficult, with high fees or outright refusal.
  • Hidden fees for baggage and other services can significantly increase costs.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jan 20, 2026

After my card was declined twice because of the arrangement.The bank had my daily limit less than my ticket purchase. Does this comes back the next day to see if i've had the problem resolved, Which I had just done prior to their call. They still have my information, flight number in seat excitement available for me. Very satisfied

Mar 11, 2026

I bought tickets from Stockholm to Boston. This website had a very good price for the flights we wanted. But they had to change our date to a day earlier since our original dates was fully booked. Then they didn't confirm our tickets for over a week despite me asking by phone and email multiple times. They kept saying tomorrow for 5 straight days! When it was finally confirmed, they forgot to assign us seats even though we paid for them. Overall, the result was we got the flights we wanted but the hassle and grief was almost not worth it.

Jan 11, 2026

Our flight was cancelled by the airline because they didn't receive their money from this website. Also the site charged me $77 per checked bag when it's $41 on the airline's website.

Jan 1, 2026

First time using CheapFlightFares to book my flight. Though they stated e-tickets will be delivered in 4 hrs, I got them issued in 30 minutes which impressed me!

Dec 31, 2025

I have used CheapFlightsFares on 4 different occasions and each time was the same - flawless, no issues with my tickets or with our flights. Can't wait to use them again!

May 11, 2026

Getting my reservation was so easy and quick. I had everything done with in 20 minutes. Checked with other companies and I got the best price through Cheap Flights.

Jan 21, 2026

This was the first time I've scheduled through them, and although I haven't gone on my actual flight yet the process of purchasing the tickets and making a correction due to a mistake I made was surprisingly easy and quick. I felt the customer service representative Cliff was exceptional in his knowledge and willingness to meet my needs. I look forward to using them again!

Jan 21, 2026

This site gave me the best fare, and booking was easy. My card company delined it first but I could just call the number texted and it took only couple of minutes to get it solved.

Jan 16, 2026

After l booked l realized that the carry on bag was not included. I had to phone and pay an extra $45.00 on top of fair. My e-ticket does not state the bag included. I'm worried that l won't be able to board with a carry on even though l paid extra. Printing your ticket is confusing as there are 100s of Airlines you have to sort through.

Aug 26, 2025

This company makes you think you have booked great tickets and will even send an email via their "sister" company "Travelsntickets" but the airline confirm and ticket numbers are not legit as you find out when trying to choose a seat via the actual airline you think you have tickets on. The actual airline said they didn't even have a flight at that time of from that city and never had. Instead Cheapflightfares waits for 2-3 days and then call you back to say the flight was cancelled and then try charging more for a different flight. If you don't bite they charge a $150+ cancel fee. Alternately if you figure out the scam within 24 hours of your booking (after discovering you don't actually have a booked flight with said airline), they will tell you that they can only give you credit for future flights booked through them or that you have to pay a fee. If you push back and tell them about the Department of Transportation's 24 hour refund law, they will put you on hold for over 10 minutes and transfer you to multiple people all trying to give the same lie, "The ticket you booked was a (fill in the blank here) so does not qualify for a full refund" then finally they say that someone named Simon is now assigned and will call back within 3 hours (and never does). If you call enough times and repeat you are privy to the 24 hour law, eventually they might give you the full refund (which will take 7 days). I had to make a complaint to the Better Business Bureau before getting promised my refund which may never come.

Dec 24, 2025

I had to change a flight by one day, which was accomplished. The upcharge was a bit shocking, but I was stuck. Wonder why my trip cancellation coverage didn't apply, but so be it. Mia was helpful and kept me informed as to her progress along the way.

Jan 9, 2026

I accidentally bought a flight for the wrong day called 5 minutes later to try to work it out and the people were entirely unwilling to give me a refund even though it only been 10 minutes the only thing they were willing to do is have me pay more and change the day

Jan 16, 2026

Tried several ticket vendors and they had a rate advertised and then called me a day later and said that fare is no longer available. Gave me a new fare $140 higher. CheapFlightsFares was $1 less than their rate and came through much faster. Thank you!

Jan 29, 2026

Booking through Momondo was super easy and when there was a card issue the customer service team helped me through the solution. I will definitely chose CheapFlightsFares again.

Mar 12, 2026

Booked flight was called later that day stating the price increased and was informed I needed to pay the difference. When I said no and that I would book with another company they honored the original price. I also had my original departure flight for Saturday. Email confirmation validated this. Checking on the spirit app, cheapflights changed my departure flight to Sunday without notice

Jan 1, 2026

Having never booked with this site I did not expect much. Surprisingly, I was booked effortlessly, and got preferential seating and straightforward service.

Jan 25, 2026

I phoned customer service. The call was answered immediately. I identified myself and described my issue. The rep said he would email the e-ticket and it arrived in my in-box immediately. Great service and a great custom er experience.

Jan 14, 2026

Searched my flight through sky scanner app, found your website as most economical travel agency for my flight which I was about to buy. Flight is in few days from Medellin Colombia, to Mexico City and then to Chicago, Illinois with Aeromexico. Booked my flight with a check in luggage and received my confirmation where everything looked correct. Went to verify my flight directly to Aeromexico website where I logged in with information which was provided by Cheapflightsfares. However there I saw an issue because it was without the luggage. After that I have called customer service of your company to resolve this issue. Can't remember with who I was talking but it was a woman. Explained her my situation, she put me on hold to go verify and after she came back she confirmed that I don't have luggage. She seemed clueless, instead of admitting this issue of travel agency and trying to resolve it... she basically said that it is what it is and if I want to have check in luggage I need to buy it. This got me angry because I saw on airline website that to pay for this luggage it would be additional 140$. This would come more expensive that any of those other travel agencies from Skyscanner where I came in first place to compare all prices. I mentioned that I want to cancel it since basically this was a lie and she said I cannot because I would lost 100% cost of a flight. After that I spent 2-3 hours, calling and trying to figure out what I can do about it. Called Cheapflightsfares another time where some other employee (male) answered and resolved it for me. Wish I would remember name of that female customer service employee. Wish I would pay extra $ and went through some other travel agency with who I had good experience from the past.

Jan 11, 2026

We decided last minute to fly my husband home for the holiday and cheapflights had the cheapest flight and I booked online as he drove to the airport and by the time he got there within 1 hour he had his ticket and everything. Will definitely use Cheapflightsfares again

Jun 11, 2026

I was worried about flying into ohare Airport with only 30 minutes to get to my next flight, I called cheap flights and they arranged a wheel chair to get me there on time, I'm 72 yrs old with a bum knee. It was a breeze, they got ne there with 16 minutes to spare!

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Reviews that mention popular topics
1 review
0 helpful votes
Follow Gary L.
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Airline Experience
August 25, 2026

Definitely fulfilled expectations; the plane itself was pretty cramped and this was the 1st time I was ever asked to pay for coffee/ water while in flight…. I actually found that quite humorous after 60 years.

Date of experience: August 2, 2026
CARE T. — CheapFlightsFares Rep
1 month ago

Thank you for sharing your experience, Gary—it's wonderful to hear we fulfilled your expectations overall. We genuinely appreciate your humor about the in-flight amenities and will continue working with airlines to provide the best possible travel options. Looking forward to helping you find even better journeys on your next trip!

1 review
0 helpful votes
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First flight in years.
August 14, 2026

Was very helpful when checking in and getting to my gate.

Date of experience: August 4, 2026
CARE T. — CheapFlightsFares Rep
2 months ago

Thank you so much, Rita! We're thrilled to hear your checkout and gate experience went smoothly after your first flight in years. Your kindness means so much to us, and we look forward to helping you enjoy many more adventures ahead!

1 review
0 helpful votes
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Boston
August 14, 2026

Was amazing. Great customer service and support. Very professional and informative all through the trip. I will use you guys again and highly recommend them.

Date of experience: August 4, 2026
CARE T. — CheapFlightsFares Rep
2 months ago

Lilian, thank you so much for your kind words and trusting us to be part of your journey. We're thrilled to hear you felt taken care of every step of the way and look forward to helping you with your travel plans again soon! Safe travels until then.

1 review
0 helpful votes
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Great price
August 14, 2026

There was a great price for the flight my husband was on. I ended up saving money!

Date of experience: August 4, 2026
CARE T. — CheapFlightsFares Rep
2 months ago

Thank you, Melissa, for sharing your positive experience, saving money on your husband’s flight is always a win! We're glad to hear our pricing helped, and we’re here to make finding great deals even easier next time you travel.

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2 reviews
0 helpful votes
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Staff did best they could
August 13, 2026

Baby screaming the whole time behind me.
Lots of delays and alot ogarw changes.
I even got stuck in revolving doe at DFW

Date of experience: August 3, 2026
CARE T. — CheapFlightsFares Rep
2 months ago

Thank you so much for sharing your experience, Lora. We truly appreciate your understanding despite the unexpected challenges during your trip and are grateful for your feedback as it helps us continually improve the travel experience for everyone. Safe travels on all your upcoming journeys!

Ohio
1 review
0 helpful votes
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Flight cancelled
August 11, 2026

James White was very helpful in rescheduling
Was not happy about no credit on flight that was cancelled
Also the additional cost
But happy for the alternative

Date of experience: August 1, 2026
CARE T. — CheapFlightsFares Rep
2 months ago

Hi Linda, thank you for sharing your experience and highlighting James White's help lineup. We understand the challenges with cancellations and additional costs, and we’re glad we could find an alternative that's suitable for you. Your feedback really helps us improve, and we look forward to assisting you with smooth bookings in the future!

TT
1 review
0 helpful votes
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I bought a specific seat and was given another seat way back off the plane, I need a refund.

Date of experience: August 1, 2026
Arizona
1 review
0 helpful votes
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So Easy
July 30, 2026

Easy and great fares. My only complaint is that the fares start out cheap and then ding you for every little thing, even printing your ticket. I think all airlines do it though.

Date of experience: May 2, 2026
CARE T. — CheapFlightsFares Rep
2 months ago

Thanks so much for your feedback, Sharon! We’re glad you found our platform easy and the fares great. We hear you on those extra fees sneaking in prompting conversations with airlines about transparency is something we’re always encouraging to make travel smoother for everyone.

1 review
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Total thumbs up
July 20, 2026

It was easy to negotiate the purchasing of my ticket and I feel like I got a good price not as good if I had done it the week before though ha ha

Date of experience: May 13, 2026
CARE T. — CheapFlightsFares Rep
3 months ago

Thank you so much, Jennifer, for your glowing feedback! We're glad you found the ticket purchase easy and felt great about the price—your thoughtful words truly mean a lot to us. Looking forward to helping with your next trip!

1 review
0 helpful votes
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100% satisfaction, I'll use again
July 18, 2026

Had a killer deal on exactly the flight I needed to book, and I had the tickets less than 12hr after payment. Checked locator with the pertinent airline, and yep, all good. Batting 100 here, I'd recommend.

Date of experience: July 7, 2026
CARE T. — CheapFlightsFares Rep
3 months ago

Mark, thank you so much for your wonderful feedback! We're thrilled to know the process was seamless and exceeded your expectations. We look forward to helping with your next adventure and continuing to earn your trust.

1 review
0 helpful votes
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Fantastic
July 15, 2026

I was able to get my flight on the same airline I always use for about half the price

Date of experience: June 24, 2026
CARE T. — CheapFlightsFares Rep
3 months ago

Thank you, Jo, for sharing your fantastic experience! We're thrilled you found a flight on your preferred airline at such a great price, and we'll keep working hard to help you discover even more valuable travel deals in the future.

1 review
0 helpful votes
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Cheap flights
July 15, 2026

My flight has changed twice since I booked, not happy about that.

Date of experience: July 4, 2026
CARE T. — CheapFlightsFares Rep
3 months ago

Thank you so much for sharing your experience, Adrienne—we truly appreciate your patience with the flight changes. We're continuously working to provide accurate, hassle-free options and hope your next booking is smooth and straightforward. If there’s anything we can do to assist you further, please don’t hesitate to reach out!

Illinois
1 review
0 helpful votes
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Experience
July 14, 2026

The gate changes are very frustrating because I can't always get a wheelchair to return to a different gate and then a different gate the second time

Date of experience: July 4, 2026
CARE T. — CheapFlightsFares Rep
3 months ago

Hi Claudia, thank you for sharing your experience honestly. We completely understand how frustrating airport gate changes can be, especially when accommodations like a wheelchair are involved. We're always looking at ways to improve and will share your feedback so future trips feel a bit smoother. Safe travels!

1 review
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Nice
July 14, 2026

Was awesome 👌, amazing, fast reaction, perfect connection

Date of experience: July 4, 2026
1 review
0 helpful votes
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The booking experience went well.
July 11, 2026

I was able to book my flight, with several options available regarding departure and arrival times, which also worked for those who were transporting me to and from the airports. The price was also reasonable, given the economic situation.

Date of experience: July 1, 2026
1 review
0 helpful votes
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Flight
July 11, 2026

I easily found the flight and the price was very affordable.

Date of experience: July 1, 2026
1 review
0 helpful votes
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Terrible
July 11, 2026

The prices were not in fact the prices that were told to me. During a difficult time with needing to get to NY from FL for the passing of my father. I felt scammed by foreigners that told me one price and started calling me after they received my card number and charged me for the price I was told, stating it would be more due to the costs from the airport not them. So, another $200 was charged. What was one to do with having a grand taken out as is? No time to wait for the monies back to book another flight! Terrible terrible terrible! Please for your own peace of mind go elsewhere!

Date of experience: May 8, 2026
1 review
0 helpful votes
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It was all set to fly to Arizona on June 29 and return on July 6th until my husband was hospitalized unexpectedly due to an illness. I contacted Cheap Flights, and although I had a $500 penalty, my flight can be rebooked up until May 2027. For that I'm grateful 🙏🙏

Date of experience: June 6, 2026
DO
1 review
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Book directly through airline unless you like paying $$$$$
July 11, 2026

I will never purchases through this third party app again. I spent MORE than buying directly... or the same... but when a passport emergency necessitated switching the ticket, cheap rates "help" was to buy another ticket. Oh sure, there was $149 fee and blah, blah, blah... but essentially a new ticket from JetBlue would be less. Also, receiving the new eticket took THREE phonecalls because they could not seem to understand and send the correct one. Do not recommend and will not use again. Good luck!

Date of experience: June 28, 2026
1 review
0 helpful votes
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Good service!
June 19, 2026

It was as easy to book my flights. No inconvenience. Very good service. I will recommend your service to my friends.

Date of experience: June 7, 2026
CARE T. — CheapFlightsFares Rep
4 months ago

Thank you, Olga, for sharing your positive experience! It's wonderful to hear booking was easy and smooth, and we truly appreciate your recommendation to friends. We look forward to making your future travels just as hassle-free.