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Cover & All UK Reviews Summary
Covers & All is a company that provides high-quality custom-made cover solutions for outdoor use.
This summary is generated by AI, based on text from customer reviews
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Initially, UPS could not deliver to my address although the address was on the package but not in a very legible form. However, after contacting Covers & All the problem was resolved and UPS eventually delivered the cover without further incident.
The cover fitted perfectly on our table and the material feels sturdy and well made which is desirable for our windy location. I am very pleased with the product and service.
The website would not accept my address on Apple Pay stating it was incorrect ( it wasn't)
After calls and emails finally got it right.
On arrival of the product we were disappointed as only 1 hole in each corner to attach a large tarpaulin. We will have to rectify this before we can use it.
Hi Karen, Our team has reached out to you for more details. We are currently awaiting your response to provide further assistance.
Goods excellent, accurate measurements a must website a bit confusing
Thank you for your feedback, John. We’re glad to hear you were happy with the product and service. We appreciate your comments regarding measurements and website navigation, and we’ll be sure to share them with our team as we continue improving the customer experience.
Good quality covers, received very quickly. Company were swift to respond when I thought I had a problem, however, this was resolved with helpful, quick assistance from the team.
Hey Wrendy! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I completed a 1* review recently. The review arrived before the goods and not at the best time.
The goods are great quality and though late, were well worth waiting for. Great customer service from Simran too.
Hey Rachel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My cushions are now soaking and full of mildew - i ordered this as the website says this would be prevented when items are stored in one of these custom made bags
Hello Kelly, we sincerely apologize for the inconvenience caused to you. Our team has reached out to you via email to verify the details. We are currently awaiting your response to provide further assistance.
I wanted a cover for an Archery target. I used the "rectangular table" to create a Custom fitted cover and provide the exact dimensions - having read the guidance provided, saying that the cover would be made slightly oversized. The website is very easy to use. Communication after the order was placed was excellent. Turnaround to Delivery was very quick. The cover is excellent, perfect fit and - with the drawstring - is secure in high winds. Based upon my experience, I have no hesitation in strongly recommend Covers&All. Thank you.
Hey Duncan! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fabulous company. Communication was great. They double check everything and send a mock up to ensure all is correct. Great quality materials, made to a very high standard. Would recommend without hesitation.
Hey Elaine! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good product fitted well, looks to be good material lets see what the weather can throw at it and how it will last hopefully ok but i do have a warranty which is good
Hey Stephen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Web site very easy to navigate, once measurements are agreed with designers the covers are made, shipped and received in short period of time.
Hey Stella! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Lots of options available and custom sizes.
Delivery time was outstanding considering I ordered about 4 days before Christmas.
Will definitely use again for cover needs.
Hey Robert! Thank you for your wonderful review! We’re glad you enjoyed the wide range of options and the ability to order custom sizes. It’s also great to hear that the delivery time exceeded your expectations, especially so close to Christmas. We truly appreciate your support and look forward to helping you again with your future cover needs.
We never managed to receive our order.
FedEx has failed to deliver our order. They alleged that our address was wrong (it wasn't) and never delivered our order.
Hi Olivier, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Really helpful and diligent team who worked hard to understand my requirements and ensure I got the right product. I am very satisfied with the service and product.
Hey Helen! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Have bought two products from Cover & All
Now and have not been disappointed with either. Ordering is simple, the prices are good and you get plenty of comms on order progress
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Cover was made to measure. Staff were very helpful in ensuring the fit was exactly right. I am extremely pleased with the finished result.
Hey Robin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good. Dimensions sent fir approval and one approved manufacture and delivery was very quick. Excellent fit on the BMW Z3 1998, looks very smart and does all it says it does. Very pleased. Tbis was a gift for my other half which went down very well
Hey Judy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order with no problems for delivery. Items came vacuum packed so they needed to rest before I could use them but this was only 24hrs or so, not a problem. 5* from me
Hey Alastair! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good quality covers, have so far repelled heavy rain and not blown off in very windy weather. My chairs are Outsunny rockers but the Adirondack covers fit perfect, very happy with them.
Hey Susan! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product selection for bespoke covers, product I received is great and the email communications keeping me up to date were very good.
Hey Paul! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good I thought all the emails for the various measurements final approval a little annoying at the time but the end result was well worth it all the cover speaks for itself.
Thank you so much, Howard! We understand that the measurement and final-approval emails can feel a bit overwhelming at times, but we’re glad to know the end result was worth it. It’s great to hear that the cover speaks for itself in quality. We will take your concern as valuable feedback to improve the experience further. We truly appreciate your patience and support!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer, We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!