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CycleGear

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

RevZilla is an online retailer that specializes in motorcycle gear and accessories. They offer a wide selection of products from top brands, including helmets, jackets, gloves, boots, and more. RevZilla also provides a variety of services, such as tire installation, bike maintenance, and repair. The company has a strong focus on customer service and offers a 30-day return policy. RevZilla is headquartered in Philadelphia, Pennsylvania, and has been in business since 2005.

This summary is generated by AI, based on text from customer reviews

service
1,300
value
14
shipping
8,774
quality
12,070
This company responds to reviews on average within 4 days

Instant Feedback

35,853 reviews

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1 review
0 helpful votes
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I brought my Mac jacket and pants to cycle gear to switch out the armor which was CE-1 to CE-2. The armor needed was not in stock so after the "correct" armor was determined it was ordered by the sales clear online. The clerk ordered two sets of each armor thinking only one came in an order so I received double of everything and would have had to return the extra sets. But it turned out the shoulder armor didn't fit the jacket and I had to return both. I take riding safety very seriously and providing incorrect armor information is a serious error to me

Date of experience: June 1, 2026
Kimberly E. — CycleGear Rep
2 days ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!

1 review
0 helpful votes
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Online delivery at store
June 11, 2026

Good experience, ordered same Maxxum fork oil at Amazon, and they changed the shipping to 3 weeks later. Ordered at Cycle Gear and the same price, but 5 business day delivery!

Date of experience: June 1, 2026
New York
4 reviews
0 helpful votes
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Great staff
June 11, 2026
Updated review

Staff was helpful, manager that evening was informative and very knowledgeable. It helps that the staff there are riders also.

Date of experience: May 3, 2026

Great store online or in store
October 23, 2024
Previous review

Great store online or in store.

Date of experience: October 13, 2024
2 reviews
0 helpful votes
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Prompt delivery of Exceptional Helmet
June 11, 2026
Updated review

I have significant experience with Cycle Gear both online and at Nashville store location. Good products and customer service.

Date of experience: June 1, 2026

Great Bag
October 14, 2025
Previous review

This bag works great on the tail rack of my BMW K75. Great for smaller quantity items. Very good quality.

Date of experience: October 4, 2025
Georgia
1 review
0 helpful votes
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In store help was great
June 11, 2026

Mike was great, he took the time to help me find exactly what I was looking for(online)and got me the right fit and ordered it in store. I was very impressed. Thanks

Date of experience: June 1, 2026
1 review
0 helpful votes
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Company reliable, high quality, and trust worthy. The product is above and beyond what i expect. Many people have asked me, where they can get this lock.

Date of experience: June 1, 2026
Idaho
1 review
0 helpful votes
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Helmet replacement and rear tire
June 11, 2026
Updated review

I bought a Sedici helmet last year. The sun visor quit working. Cycle Gear in Spokane Valley, Washington ordered me another one and contacted me 5 days later when it came it. No hassle, no issues. Just gave them my broken helmet and got a new one.
I also ordered a rear tire for my BMW. I took them the wheel and they mounted the new one. No issues.
The staff at this store are amazing, customer oriented, and professional. They have great relationships with customers and are on a first name basis with many. They know motorcycles and motorcycle gear!

Date of experience: May 26, 2026

Easy to navigate
April 1, 2026
Previous review

Easy to navigate. Good selections. Competitive pricing. Quick delivery.

Date of experience: March 21, 2026
1 review
0 helpful votes
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Una gran pagina para los bikers
June 11, 2026

Se encuentra una gran variedad de productos en un mismo lugar

Date of experience: June 1, 2026
1 review
0 helpful votes
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First time rider
June 11, 2026

Went in store to understand more about what I needed. Shopped a lil further online. Checkout was simple. Delivery was fast. Over all easy experience.

Date of experience: June 1, 2026
California
1 review
0 helpful votes
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I got the rider jeans that I wanted, but I wish I could have just gone to the store and bought them. I find it odd that there were no boot cut riding jeans at the store, considering boots should be worn when riding.

Date of experience: June 1, 2026
New Mexico
1 review
0 helpful votes
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Great product, good service
June 11, 2026

Ordered and received some gloves I'm happy with. However, when I tried to use a gift card, the web site threw an error and I had to call customer support to get it sorted out. They were able to work around whatever system issue they were having, and placed my order on my behalf, crediting the gift card amount from the overall total

Date of experience: May 5, 2026
North Carolina
1 review
0 helpful votes
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Gr8 Place and products
June 11, 2026
Updated review

Always a good experience to visit and shop at Cycle Gear Matthews. The entire staff are helpful, knowledgeable and professional. The managers, Kim and Mike are great people and are always willing to take the time to assist me. This includes the entire staff.

Date of experience: June 1, 2

Site is easy to navigate and checkout is easy
May 11, 2026
Previous review

Site is easy to navigate and checkout is easy.

Date of experience: April 30, 2026
Colorado
1 review
0 helpful votes
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They broke my TPM sensor
June 11, 2026
Updated review

The overall shopping experience and the delivery time for the tire was great, the tire arrived at the store within a few days. But the services people who were mounting the tire broke the TPM sensor while either taking the old tire off or putting the new on.

Date of experience: May 11, 2026

Quick and easy checkout
May 11, 2026
Previous review

Quick and easy checkout

Date of experience: April 30, 2026
1 review
0 helpful votes
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I purchased this battery for my wife's 2023 Indian Super Chief for the jumpstart button. The bike has always been difficult to start for the first time cold. Since replacing the OEM battery with Antigravity battery the always starts first try.

Date of experience: June 1, 2026
3 reviews
0 helpful votes
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Great turn signals!
June 11, 2026

These LED turn signals for front and rear are very small, very bright and work great! The only problem I have with them are that the nuts they came with were too big to fit properly and they don't tighten.

Date of experience: June 1, 2026
Connecticut
1 review
0 helpful votes
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Good experience
June 11, 2026

The wife and I needed to upgrade our helmets so we went into the store and were immediately given all the help we needed! The store manager was very helpful and took great care of us!

Date of experience: June 1, 2026
Texas
1 review
0 helpful votes
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Wrong Sheild
June 11, 2026

Ordered shield per their description, but did not fit my helmet. Sent it back the next day. Still waiting on partial refund. They say you get your money back, but fail to say it cost you to pay for shipping.

Date of experience: May 15, 2026
Kimberly E. — CycleGear Rep
2 days ago

Douglas
We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us! Here is our returns policy
https://www.cyclegear.com/returns

1 review
0 helpful votes
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This is one of my go to stores for Motorcycle gear and parts! They have brick and mortar stores so you can try things hand or feel what they are made of and how the look. Great service in store and on line!

Date of experience: June 1, 2026
1 review
0 helpful votes
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Everything went perfect
June 11, 2026

The order was shipped fast and was ready to go when I needed it also baught the tire online and was able to get it mounted for the lower price just had to show proof of purchase

Date of experience: June 1, 2026
Washington
1 review
0 helpful votes
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Shoei GT Air
June 11, 2026

The Cycle Gear site was easy to use, I purchased a new Shoei GT Air helmet on sale. High quality product that was delivered quickly. The helmet fit is excellent.

Date of experience: May 1, 2026