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Exoticca

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Exoticca is an online tour operator made up of passionate travel experts whose goal is to help travelers worldwide fulfil their dreams.

Our in-house experts carefully craft extraordinary travel packages at never before seen prices to give you a truly unforgettable experience.
Traveling with Exoticca means you can visit the farthest corners of the earth at the click of a button, thanks to our innovative technology and simple booking process.

Our long term partnerships with trusted local providers open doors to places you never knew existed, so that you can travel far and care-free.


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Exoticca Reviews Summary

Exoticca has a rating of 4.3 stars from 296 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exoticca most frequently mention tour guide, great experience and free time. Exoticca ranks 16th among Travel Agency sites.

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1 review
0 helpful votes
Follow Virginia P.
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A trip of a lifetime!
June 14, 2026

Trip was amazing. Guides excellent and knowledgeable. Accommodation and service was great! We travel lots and this trip was exceptional. Only issue was I have COPD and dirt dust in this area exacerbated my COPD. Wear a mask! STILL amazing trip!

Date of experience: May 18, 2026
1 review
0 helpful votes
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Makes traveling easy -
June 10, 2026

Everything was well organized, hotels in safe location, safaris were well planned and guides were exceptional This is my 3rd trip through Exotica. Prices incredibly reasonable!

Date of experience: May 20, 26
Canada
1 review
0 helpful votes
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Amazing and well organized. The tour guide was very friendly and helpful.

Date of experience: May 11, 2026
California
1 review
0 helpful votes
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Well worth the money
May 20, 2026

Great trip for a very reasonable cost. Trip was well planned, accommodations were very nice, excellent guides for included tours, and the group size of 15 was ideal. Even though it's classified as an independent tour it felt more like a guided tour but with free time to explore on our own. Overall, would definitely book another trip with Exoticca.

Date of experience: May 10, 2026
Mexico
1 review
0 helpful votes
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Convenient Tour
May 19, 2026

Exoticca removes all the logistical headaches of planning your trip so overall it's an amazing company. There are some downsides in which the tours are so tiring and taxing given you have no control of the schedule and places to visit.

Date of experience: May 9, 2026
Canada
1 review
0 helpful votes
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Unforgettable trip
May 16, 2026

Our trip to Portugal with Exoticca was truly unforgettable. The organization was excellent from start to finish, with smooth transportation, well‑chosen hotels, and a perfectly planned itinerary. Our guide was outstanding — knowledgeable, friendly, and always attentive to the group. Thanks to him, I discovered Portugal's culture, history, and beauty in a meaningful way. I would highly recommend Exoticca to anyone looking for a memorable and well‑organized travel experience.
Thank you for all

Date of experience: May 5, 2026
New York
1 review
0 helpful votes
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Nice trip
May 14, 2026

A well organized trip with a knowledgeable tour guide

Date of experience: May 4, 2026
California
1 review
0 helpful votes
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Italy - Eternal City
May 10, 2026

Our tour leader, Lucia, made this a very memorable trip. She was knowledgeable, very patient, personable yet professional and, most of all, she had a positive attitude. She brought this Eternal City trip to Life!

Date of experience: April 30, 2026
1 review
0 helpful votes
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Great tour guide
May 7, 2026

Going to the states with delta was great... movies... internet

Coming home flew with west jet...
Very disappointed. No internet or movies

Date of experience: April 27, 2026
Texas
1 review
0 helpful votes
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Highly recommend Exoticca. This is our third time using them and you can't find better deals for the traveling experience. Have to strongly suggest booking the superior tier. You get better hotels amenities and especially breakfast options.

Date of experience: April 12, 2026
North Carolina
1 review
0 helpful votes
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Excellent
May 1, 2026

Totally pleased with the "like clockwork" experience. Everyone related to this trip was wonderful.
The only suggestion I would recommend is maybe consider upgrading from the "Charm" accommodation to the next level. Not the the charm hotels were bad they were just a little too basic for my taste.

I highly recommend Exoticca and their support companies

Date of experience: April 8, 2026
1 review
0 helpful votes
Follow Jim B.
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All my life, I've wanted to visit Egypt. What a fantastic trip! The itinerary and mix of optional excursions couldn't have been better. Our guides were over the top. This is only our second group trip; we typically plan our own trips but highly recommend this.

Our trip was during the Middle East conflict. Many advised staying away - I disagree, I would get flights that were staying away from certain airports close to the military activity, but once in country, this is fantastic and in fact, the crowds were lower and we got more personal attention from the guides. It's actually a great time to be in Egypt.

We did have to work hard prior to the trip related to rebooking flights multiple times. It was a super challenging time for all travel companies. We struggled with the universal issues everywhere — Voice menus and AI agents and generic responses. It's clearly an unusual time in the world right now, but I wish Exoticca would have invested in a surge of customer service help.

Once we hit the airport… It was smooth sailing and nothing but good memories.

Date of experience: April 14, 2026
1 review
0 helpful votes
Follow William C.
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Great experience
April 22, 2026

I've traveled all over the world, especially the Europe over 30 times. I was very impressed with the organization and accommodations of the exotica tour. I only two negatives were one. It was difficult to talk to a human after the booking process and the Chat would not allow me to ask more than one question and I would have to wait 30 minutes before it would allow me to ask and additional question. Number two, I would've preferred a direct flight from Dallas Fort Worth to Dublin and return. This option was not given to me.

Date of experience: April 12, 2026
Canada
1 review
0 helpful votes
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Portugal in 7 days
April 21, 2026

The overall experience of our Exotica trip was great! We had the most fantastic guide that I have ever had. We learned a lot of history and culture. One problem was the pickup. No agent was there when we arrived and waited 15 minutes and got another travel agent to call. She arrived 5 minutes later and then we waited another 15 or 20 minutes until she had 7 of us to put in a van. We also thought that our one bag was payed for from Canada but we paid $75 each both ways.

Date of experience: January 11, 26
Georgia
1 review
0 helpful votes
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Peru was our second trip with Exoticca. They do it all! From selecting your flights, itinerary, time and meals (mostly). There were several early morning departures, but that was to get us acclimated to the elevation more quickly and to not miss a single thing for the day. They really have the logistics down to a science. We just get to sit back and relax and take in the country.
I would highly recommend going on a trip with Exoticca.

Date of experience: March 25, 2026
Canada
1 review
0 helpful votes
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Trip of a lifetime.
April 16, 2026

We were immersed in the history and culture of Italy. The highlight of our trip was the gondola ride in Venice. This trip included all the major highlights of Italy. Our memories will be forever stored in all the pictures that we took.

Date of experience: April 6, 2026
1 review
0 helpful votes
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Peru 2026
April 13, 2026

Trip was very well planned and well executed but we had a problem with the hotel on very last light. Our hotel reservation was confirmed through Exoticca but the hotel and the local travel agency wanted payment again for the last night even though I had it in writing from Exoticca. The problem was eventually solved but very stressful. It seemed that the right hand didn't know what the left had was doing.

Date of experience: April 3, 2026
1 review
0 helpful votes
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Our first trip to Machu pichu
April 2, 2026

One of the hotel in cusco wasn't good poor service, took too long to serve the food and drinks and the rest of people in our group doesn't like the food too dry

Date of experience: March 23, 2026
Canada
1 review
0 helpful votes
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Well curated and locally sourced.
April 1, 2026

Our trip to Turkey was excellent. Our local guide, Serhat has a background in archeology which provided the group with both insights and real life experience with the vast history of his country. Serhat's English is fairly extensive so quite conversant in his ability to provide detail and explanation of what we were seeing. He offered information in an open and candid fashion with regard to the religious dynamic of his country past and present. Serhat, in addition has a great sense of humour and a willingness to even engage in "silliness". There are pictures Serhat!. The driver, Senol was gracious and thoughtful. Although his English is limited he was engaged and kept us on time.

Of note, we were in Turkey at a time when there is an ongoing war in bordering countries yet at no time did we feel unsafe. Turkey is full of history and a great place to visit.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Overall the trip was well organized, we booked charm and for the most part it was good…accommodations were clean and comfortable, breakfast could be improved. We did all excursions that were included, plus added some additional, for the most part all were good, some were much longer then advertised which took its toll. This was our first ever group land tour. We would recommend Exoticca when looking at all inclusive packages

Date of experience: March 18, 2026