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Hard Drives Direct Reviews Summary
Hard Drives Direct has a rating of 4.8 stars from 199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hard Drives Direct most frequently mention fast delivery, customer service and good experience. Hard Drives Direct ranks 6th among Computer sites.
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Hello Mark,
Thanks so much for the great review! We’re glad everything met your expectations, from our stock to our service and delivery speed.
We hope to work with you again soon.
-CSR
Thank you for your positive feedback Kevin. It has been a pleasure working with you.
-CSR
The experience with ordering a hard disk was seamless, and the turnaround time was fast.
Hello Patrick,
Thank you for your review! We’re happy everything went smoothly with your order and that you received your hard disk quickly.
If you ever need anything else, we’re here to help!
-CSR
The Hard Drives Direct team is always super helpful and knowledgeable. Super fast replies, great service, we keep coming back. Highly recommend.
Hello Marc,
Thank you for your continued trust in our team. We’re glad to hear you’ve consistently received fast, knowledgeable service.
We appreciate your recommendation and look forward to supporting you again in the future.
-CSR
Great website without the modern fluff and repetitive strain injury of scrolling endlessly.
Don't listen to anyone that says the site needs to be "modernized", they be fools.
Items are as described, well packed, and arrived quickly
Hello Al,
Thank you so much for the kind words! We’re glad you appreciate our straightforward approach—it’s something we’ve been intentional about. Even better to hear your order arrived quickly and exactly as expected. We really appreciate your support!
-CSR
Excellent website, everything within one screen and no scrolling - much better than the idiotic "reactive" websites so popular with the modern nitwit clientele.
This company offers a wide variety of hard drives and good deals. The options are presented well-organized, and the checkout is a no-brainer. The delivery was quite faster than expected.
Hello Alessandro,
We appreciate your feedback! It’s great to hear that our range of hard drives met your needs and that the ordering process was simple. We’re also glad your delivery arrived sooner than expected and hope to assist you again soon.
-CSR
Easy to navigate the website and find what I'm looking for.
Thank you for a great experience. Product ordered, delivered as expected and ordered.
Hello Terry,
We really appreciate your feedback! It’s great to know your order arrived as expected and that your experience with us was a positive one.
Please come back soon!
-CSR
Very good communication on step-by-step delivery tracking. Quick turnaround!
Hello Kathy,
Thank you for your wonderful feedback! Clear communication and fast service are very important to us, so we're glad you noticed. We appreciate your support and look forward to working with you again.
-CSR
I was prepared to wait for about a week, but received it in 2 days.
Thanks
Hello Dan,
Thank you for the feedback! We're happy your order arrived quickly. We appreciate your support.
-CSR
I loved that the company called to verify the order. Once verified it arrived the next day. AMAZING service and shipping times!
Hello Gordon,
Thank you for the fantastic feedback! We’re happy everything went smoothly from confirmation to arrival.
Thank you for choosing us!
-CSR
I ordered 2 hard drives and 4 RAM. The shipment arrived ahead of schedule. Unfortunately one of the RAM was faulty but a replacement was shipped expeditiously. The replacement is working fine.
Hello Frank,
Thank you for letting us know about your experience. Our goal is to make sure every order arrives in great condition, and we’re glad we could get a replacement to you promptly. We appreciate your understanding and support.
-CSR
Great selection, lots of stock and very quick order processing and delivery.
Hello Adam,
Thank you for sharing your experience! We’re happy everything went smoothly and you were pleased with our selection and service.
-CSR
I paid extra for quicker shipment but it still took 5 days to arrive
Hello Marg,
Thank you for your feedback! I have investigated this for you. I can see that your order arrived in 3 days, though we understand that you were expecting even faster delivery with the expedited option. Please reach out to our customer service team via email at [email protected] so that we can make this right for you. We appreciate your patience and will continue working to make sure future orders arrive as quickly as possible.
-CSR
Looked to replace a failed drive in my server. They were fast and easy to deal with online. Had what I was looking for at a good price. Drive arrived sooner than stated. When I need another drive(s), I'll be looking here first.
Hello Darryl,
Thank you for sharing your experience! We are pleased to hear that you found what you needed quickly and at a good price, and that your drive arrived even sooner than expected. We look forward to helping you again whenever you need another drive!
-CSR
When a hard drive fails on a server, I know that I can quickly and easily find the drive here at a great price and have it delivered in the time I require. I am a long time customer and they never let me down. Normally I would say try this place then let me know how much you love them too. But this time I am going to say try them for 5 years and then reach out and let me know how much you love them too.
Hello Alan,
Thank you so much for your continued trust and loyalty over the years. We know how critical it is to get the right drive fast when a server fails, and we’re glad we can be there when it matters most. Reviews like this truly mean a lot to our entire team. We look forward to supporting you for many more years to come!
-CSR
Order well received. Possible payment via PO. Got tracking number for delivery to Kanata but not to our site.
Hello Dominic,
Thank you for your feedback. We’re glad to hear the order was received successfully. Regarding the tracking, the email is automated and is emailed directly to the email address on the account. If, for some reason you miss it, you can find all of the order details - including tracking number(s) in your order history online.
We hope to have the opportunity to work with you again.
-CSR
Finding the correct hard drives (with trays even!) is always an easy process. I didn't make any inquiries this time but previously have emailed asking about compatibility and response was very fast!
Hello Steve,
Thank you for sharing your experience. We’re glad the ordering process is straightforward and that our team has been able to provide fast, helpful compatibility support when needed. We appreciate your business!
-CSR
This site is very nice to navigate and easy to find compatible options for your server /product.
Good selection of hard drives and fast shipping.
Would recommend
Hello Mike,
Thank you for your feedback. We appreciate the recommendation and are happy to hear you were satisfied with our selection and shipping speed.
We look forward to working with you again.
-CSR
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Drew,
Thanks for the review! We’re happy the drive arrived safely. The order was shipped using Ground shipping (selected at checkout), and delivered within the quoted delivery window. For future orders, expedited shipping options are also available if needed. We appreciate your support!
-CSR