XIDAXReviews 224

Aspen helped me get the fans in my PC running again. We did try to get my RBG lights to work, but were unable to do so but that was no fault of his. He was very helpful and my computer is running cool again. I'm glad Xidax has support like him that makes understanding these machines easier. Again thank you Aspen.

Called in because I was having no display issues. Aspen called me and we were on the phone for 2+ hours while he meticulously went thru everything and got my pc cleaned up and trucking forward.

I had called for a fix/update on my computer I was unable to do myself. I was paired with Aspen who through out the entire process was able to walk me through everything he did as well as everything he needed me to do. He was patient and extremely helpful thank you Aspen.

Aspen has definitely proven to be a lifesaver. My computer shut down and would not power up again, Aspen guided me through the steps needed to get it running again.

Now to spend some time creating backup's. Aspen saved several weeks of work for me.

First. I love the system. I have built my systems for the last 2 decades and decided to have a system built by Xidax.
Secondly I had an issue that required me to contact tech.
Lastly, Aspen Young-Labella, the technician, was helpful, knowledgeable, friendly and patient in working with me by remote.
People and products like this are worth it.

Pick up this pc about a yr ago. Xidax has help with pick parts so i got a great build without going over kill. When I need help aspen with their customer support has keep my pc up to date and running smooth.

Had the monitor hooked into the wrong spot and Aspen walked me through how to fix my problem

Aspen had patience and kindness. Need more people like this.

I was having issues with my pc and got in touch with Aspen from Xidax who promptly got to fixing my problem and even gave a brief explanation of what they did when they were done. 10/10 very helpful

Aspen assisted me in setting up an account for a nonprofit organization and then helped with the steps needed for purchase. Quick, knowledgeable, and friendly by telephone and email.

I explained my issues i had with my pc. Aspen had all my issues fixed within an hour. Aspen is second to none. I highly recommend purchasing your next gaming pc from Xidax.

My questions were answered and Aspen was quite helpful, answered all my questions and investigated concerns i had

Aspen gave their time and attention to all my issues and problems and was very professional in attitude and performance!

Overall very good. Issue solved and comp working good

Aspen was slammed with giving top tier customer service to a lot of people. They gave me the best assurance and I was very pleased!

Aspen helped me with my pc not displaying on my monitor. Was sent 3 links to a guide video and problem was solved after I followed the very easy guides. Quickly responded to emails. They do customer service the right way

Aspen did a great job communicating with me. I received a picture of my new PC in my email and he even text me to let me know when the PC would be shipped.

While trying to get a hold of Xidax on the phone proved to be quite the challenge, reaching out on the chat system connected me with Aspen and they were quick to help me figure out why the PC I ordered on 2/19 still had not shipped by 2/24. She quickly resolved the issue and communicated effectively with me on what was being done.