iLookGlassesReviews 1,203

Very kind staff who went the extra mile to help me find two pairs of glasses that would fit and look good. They noticed my frame size in the two pairs was drastically different and guided me to correct size and shape I prefer. I have never used a on line service and was quite skeptical about the products and finding glass without being able to try them on. But the people are amazing, products a good quality, came in a timely fashion. Definitely ordering again from them. This is a honest review from a happy customer. Never paying full price again! No hidden cost, price you see is what you pay.

I had trouble for some reason keeping glasses on my face or my head, they just kept falling off. I contacted Ilook and they said, we will send you a return label free of charge to return the glasses to us. We will give you a full refund for the glasses you returned once we receive them. They did refund my money. I ordered new glasses and they work well.

I have been a loyal customer for over 10 years. The last order I made over thr phone was amazing. The woman helped me with an order that I couldn't order on my phone. Her service and customer appreciation should be recognized. I do not have the date of order but please refer to my account t and last order date. Thanks so much Frankie Hart

Was I brave enough to purchase glasses online? What if it was a scam site, bye bye my money...
You know what they say... If it is too good to be true...
So the price of glasses locally is getting way out of hand. Sorry but a few thin pieces of wire and a gram of plastic should not cost in the thousand dollar plus range.
Enter iLookGlasses. For a third of the price you wonder what are you going to get?
Awesome Glasses that's what. I did a lot of searching for any info I could find on the company.
It all looked legit, so I went for it.
Picking out my frames online was a small learning curve but I managed to find something I liked.
Sent in my prescription, and placed my order.First thing I heard back was one of my two frames was unavailable (picked two for the price promo) So I picked a new one.
Before starting the order iLookGlasses asked me to confirm a measurement. (Impressive they were actually making sure of things)
Next they let me know the order was in progress. Took a couple of weeks to show up,
My first impression was Wow! Very sturdy, and well made indeed.
The try on was also impressive, They felt like my old ones only better.
The progressive lenses work just as expected. And over a nice wide field of vision.
Friends think they look great, and I really like them
Ten over ten,
If you are on the fence about buying glasses on line, like I was, jump off on the " iLookGlasses" side, you won't regret it...
Would I buy there again?... You bet!

I really appreciated the call to clarify my prescription when it wasn't the same as last time. I value your attention to detail and the efforts you make to ensure the glasses are exactly what I need. The only thing I wish is a more information on timelines for arrival after order. That's a small thing.

I had inadvertently given two different numbers for two pairs of glasses. These guys contacted me to check. They we right to do so. Thanks. Happy to support Canadian company.

First time ordering and it was a good experience. The glasses are just what I wanted and they fit. Delivery was quicker than I expected to, nice bonus.

I phoned and got very precise help which made choosing glasses much easier. Woman was very patient, pleasant and helpful. Hence, I was very pleased with my glasses.

The website was easy to use. O had no problem filling out my prescription. The glasses were delivered on time and they work well.

I have been an ILook Glasses customer for a few years and I have purchsed 2 pairs with 2 free, and my husband bought a pair with a pair free. The glasses are great, the service is great and the time waiting for the glasses to arrive was only 3 days. GREAT CANADIAN COMPANY!

This is one of the most affordable websites I have found. Not only that, the frames and the lens are great!

Glasses were ordered however I was asked to pay an extra $80 for an additional feature. Suggest all costs be identified during the initial order process.

I ordered just frames... metal with plastic arms. One arm, where it attaches to the metal post, is loose. The other arm was glued too far back so there's a noticeable gap right at the temple. Communication and answering my questions prior to me ordering was good, but the product is garbage. Unfortunately I was away when they arrived and life was hectic when I got back so I didn't get a chance to contact the company about the issue... so can't speak to what they would be like to resolve any issue.

The team was very helpful with making sure I had the correct sizes

From start to finish, the experience of hunting for new eye ware was stress free, easy to navigate and a wide selection to choose from.

Selecting and purchasing glasses was made easier with the Try it on feature.
Wide variety of frames to choose from
Competitive pricing
Shipping was a little slower than I expected but within reason

Seems great quality. Would be great to offer prescription sunglasses tinted brown. May have to try brown tinted progressive lenses.

Suivi et validation des commandes. Communication rapide, claire et précise

All good. Quick turn around. Very thorough. For example my prescription had changed from one order to the next. ILook notice this and contacted me to verify the change.

This was my third or fourth order and i've never been disappointed. Very good products