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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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The gentleman worked very hard to fix my issue. I still can't get the washer & dryer to pair. But Trevor gave me a phone number to call. He was very nice and tried very hard to fix the problem.
I am wondering why the company who sold the shoes did not answer their telephone and that I had to go through a third party to get access to return my pair of shoes that I recently ordered. I was also surprised to see a charge on my credit card for this type of service in attemption to contact the company who sent the shoes and advertised on Facebook.
Patc replied and gave me a solution to my problem and saved me a lot of money.
I needed 2 flip keys for a 2014 ford fusion to be replaced... dealer $600 and patc solution $50 total. Great answer to my problem and everything worked as described. Very happy.
They asked very specific questions about the injury and wanted to know about his home life/habitat so they could offer additional help if needed. Very pleased with conversation.
I loved my Cuisinart Food Processor for 25 years. Now that I have downsized and retired, I don't have the parties or company like I used to. I sold my Food Processor to a woman who was anxious to get started. She called me when she got home to tell me it didn't work! I knew there was nothing wrong with it because I had recently used it with no problem. Once I did a FaceTime call with her (and her son), I thought it all looked fine; the lights lit, but no go on the blade. Charles at Just Answer sent the exact steps to prep for using... When his directions were followed, it worked like I knew it could. Well worth $5 and saved me from driving to her home, 60 miles away!
A-1 service and he was there to help all the way. I think the problem will be solved once the water is out of the bottom of the dishwasher.
Tom robertson
We are facing a huge student loan tax bomb. Angelo helped us understand that there were actually choices that wouldn't ruin our lives. He helped us understand what we had to do and how to move forward. His responses were easy to understand and timely.
Blake was full of great information that I didn't even think of! We never know what the out come will be but I sure hope after all that we went through it will pay off in the end! Such a nice man, he made it real easy to talk with him!
Bunny ate a few nibbles of toxic pothos plant and of course we were extremely concerned. Great advice and comfort from Dr Ivana. Thank you
The Attorney gave me very good advice. And, explained that I am most likely being discriminated against. Which if true I find rather odd.
I am a very good tenant, I keep up with my bills, I clean up my own place. I am a very responsible tenant. I do not wreck the place, and/or disturb other tenants within the complex.
I keep to myself. I just want to have an enjoyable place to live without unjust harassment or discrimination. I am a law abiding citizen. And, I care about everyone within my community.
I am a very good neighbor.
I had a question that needed to be addressed by an ENT, but they sent me to what was titled a plastic surgeon, but then it said that he was a general practitioner. However, he provided good advice.
I asked about the age of an item and got information about the type of chair it is, it's age, and estimated value.
The chat was easy and the appraiser came on within a minute or two and got back to me with information in only a few minutes.
I was in a panic because Adobe would not open my saved pictures. Denis got me through it. The only negative is too many questions before getting help.
The experience was helpful but was going a bit faster than I could keep up with a few times. But I was reassured and the issue was resolved - so I'm a happy camper!
Thank you!
Very informative. Gave me all the information I needed. Sad part is you find out you can't trust even the dealerships you had been dealing with
I have been trying to investigate a manner concerning my great-great-grandmother for some time.
It was wonderful to have help and get more details.
Darsana was very helpful in getting me connected with medicare number and agent. I got the duplicate card ordered, and it will be on its way. Very helpful, kind, professional service by Darsana. Did not take long at all...
Gave my serial number explained the issue I was having Chris gave me the easy to follow instructions on what to do and everything works fine.
I have got the right answers from my questions. So it becomes clear with me what is best for my preferences to invest by buying spacex shares either private companies and or public traders. It's always good to ask to know & Learn things from these people inside. The fact, they had enough experienced and specialized. Thank you Justin & company. God bless you!
Andre, based on what I had already checked in my system, was able to get me directly to my issue and we resolved the problem in a matter of minutes.
Thank You!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

