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Just Lenses is a convenient and affordable way to refill your contact lens prescription. We know the health benefits of contact lenses can be overshadowed by the costs, so we're committed to providing the lowest price and most convenient service available... anywhere.
We provide the exact contact lenses prescribed by your eye doctor at savings of up to 70% off what you would pay retail.
We offer a convenient alternative to purchasing your contact lenses from your eye care provider. Order from Just Lenses and you can have the lenses delivered right to your home or office.
What could be more ideal?
Just Lenses is an online retailer of contact lenses that offers a wide selection of products at discounted prices. They claim to provide the most convenient and affordable way to order contact lenses online, with free shipping on orders over $50. The website also features customer reviews and ratings, as well as a section for customers to share their experiences with Just Lenses.
This summary is generated by AI, based on text from customer reviews
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I was very pleased with my experience with JustLenses.com. Once I received my prescription from my optometrist, it was easy to order the lenses online, and JustLenses.com confirmed my prescription with my optometrist. The best part was that I received my lenses just four days after I ordered them! I was amazed to find them at my door so soon.
I needed a particular brand of rigid gas permeable lenses for my prescription-but the site I got them from before had ridiculously high prices. Found the same lenses here - and I was able to get two pair for the price I would have had to pay for just one pair from the old site I used to use.
I really appreciate the reasonable pricing for this company. And they were communicative when there was a shipping delay. I really appreciate the service!
Overall experience was quick and they have very competitive pricing.
There was some confusion when uploading my perscription. However, all truned out great and glasses are perfect and affordable. Very happy
It's nice to receive my lenses without going through getting a prescription from my doctor every time I need a refill. I've had the same prescription for quite a while now so that really works for me.
Easy ordering process easy web site to navigate. Nice pricing and fast shipping.
The difficulty of returning the company's policy and the lack of instant chat for shoppers outside the United States
I made a purchase from the website on 11/22/2024
The shipment has not arrived to me yet
I have been using hard lenses since 1967. Since 2010, I have been buying lenses from Justlenses.com and I am very satisfied with the service and good price.
Ordering for JustLenses is fast and easy. I appreciate how easy the process is after the initial order. I also received reminders emails before my prescription expired which was helpful.
It was easy to complete my order from the UK.
The lenses were dispatched very swiftly and arrived around two weeks after my order was submitted. The lenses fit very well and I am totally satisfied with the quality.
They offer lower prices than many, but if you need them quickly you may be in trouble. It took over 3 weeks to get mine (twice) even after paying $9.99 S/H. No thanks.
Indeed my contacts around the end of January to purposefully get them by February 18th when I was going on vacation. Not only did they come a week after February 18th, but I was never notified they were on some type of "back order". I had to call and ask and when I asked they had no idea when my shipment would be coming. When I said I should be compensated she said I should ask myself and didn't bother to help me with any type of compensation. I spent basically $100 for them to come in "2 weeks" they didn't even come by February 18th and I was not compensated. I was wearing the same contacts for almost a month straight and if you look at my purchase history I get 2 week.
My order was filled promptly. My only concern is that they say i need a new rx in a year even though my doctors rx is good for two years
I ordered my contacts Feb 29,2024. They were mailed out Mar. 1st. As of Mar. 28th still have no contacts. Have called and emailed several times. They tell me just keep waiting nothing they can do. But they sure took my money without any problem. Don't use them. Pay a little more and get a company that will insure you get your contracts on time and if not refund your money.
Always get my orders fast. Never have any issues..
This company is a scam. Please order anywhere but here. Horrible customer service. They take your money.

